Experience

Threat Detection & Response Analyst - Aruga Cyber

Remote SOC Analyst at an MSSP, primarily working within a Microsoft-native SOC (Microsoft Sentinel, Defender XDR) while also investigating alerts across a range of client security platforms including Google Workspace, GAT, and other SIEM/security tooling. I joined through an unconventional route - rather than a traditional interview, I demonstrated a SOC case management tool I'd built, which led to the offer. Now triaging real-world alerts, reconstructing incident timelines, writing investigation summaries, and working towards SC-200 and SC-900.

Digital Forensics Technician - CACI Ltd

Building on my forensics skills, I transitioned into private forensics. Here I dealt with major UK forces and other governmental customers to conduct forensic investigations.

• Experienced in mobile device examinations and digital evidence handling.

• Delivered end-to-end forensic investigations for UK law enforcement clients.

• Produced clear forensic reports, witness statements (MG11s), and disclosure indexes.

• Supported the team by maintaining and configuring forensic workstations and software.

Digital Forensics Technician - Durham Constabulary

Digital forensics work supporting live police casework, my first exposure to evidence handling, chain of custody, and the procedural discipline that carries straight over into SOC incident handling. This is where "documented, defensible, repeatable" stopped being theory and started being how I actually work. 

• Completed Cellebrite Responder Kiosk training, facilitated by Durham Police specialists.

• Worked in an accredited lab, adhering to strict compliance with accreditation requirements.

• Developed proficiency in a range of forensic imaging and analysis software.

• Certified in grading CSAM images by the College Of Policing.

Specialist Complaints Investigator - Barclays (FCA-regulated)

Investigating disputed transactions and fraud claims inside a regulated environment - pattern recognition, case documentation, working to strict compliance standards. Different domain, same underlying skill: working out what actually happened from an incomplete trail of evidence.

• Ensured compliance with FCA rules while handling customer complaints, promoting fairness and transparency.  

• Established efficient complaints handling procedures, leading a dedicated team to improve response times.  

• Collaborated with the Financial Ombudsman Service (FOS) to resolve complex cases and maintain regulatory standards.  

• Maintained comprehensive records of complaints, enhancing data accuracy and compliance with GDPR regulations.