Privacy Policy
Last Updated: September 5, 2026
FinWell ("we," "us," or "our") respects your privacy and is committed to protecting your information. This Privacy Policy explains how information may be handled when you use the FinWell mobile application ("App").
FinWell is an independent financial wellness and educational application. It is not affiliated with, sponsored by, or endorsed by John Hancock or any other financial institution.
1. Information We Collect
Depending on the features you use, FinWell may process limited information such as:
Information You Provide
If the App provides optional profile or goal features, you may provide information such as:
Name or nickname
Financial goals
Goal amounts
Target dates
App preferences
You should not enter passwords, bank account credentials, payment-card information, or other highly sensitive financial information into demo fields.
Information Stored on Your Device
Some application settings and demo information may be stored locally on your device, including:
App preferences
Theme settings
Notification preferences
Demo goals
Demo account information
App settings
2. Financial Information
FinWell is primarily designed as a financial wellness and educational experience.
Unless a feature explicitly states otherwise, financial balances, account information, policy information, transactions, performance figures, and other financial information shown in the App are sample or demonstration data.
FinWell does not request or require your real bank account credentials for its demonstration features.
3. Advertising
If advertising is enabled in the App, we may use Google AdMob or another advertising provider to display advertisements.
Advertising providers may process certain information, such as advertising identifiers, device information, approximate location, and ad interaction information, subject to their own privacy policies and applicable laws.
Where required, the App will provide appropriate privacy choices and consent mechanisms.
4. Analytics
If analytics services are enabled, we may use analytics tools to understand general app usage, identify crashes, improve performance, and improve the user experience.
Analytics providers may collect information such as:
Device type
Android version
App version
General usage events
Crash information
Approximate location
We will only use analytics services that are actually included in the released version of the App.
5. How We Use Information
Information may be used to:
Provide App functionality
Save your preferences
Maintain demo goals and settings
Improve App performance
Detect and fix technical problems
Improve the user experience
Provide customer support
Display advertisements, where applicable
Meet legal and security requirements
We do not sell your personal information.
6. Data Sharing
We do not sell or rent personal information.
Information may be shared with service providers when necessary to operate features of the App, such as advertising, analytics, crash reporting, hosting, or technical services.
Information may also be disclosed when required by law, legal process, fraud prevention, security requirements, or protection of users and our rights.
7. Data Security
We take reasonable measures to protect information handled by the App.
However, no electronic storage or transmission method can be guaranteed to be completely secure.
You should never enter confidential credentials or sensitive financial information into areas of the App that are intended only for demonstration purposes.
8. Data Retention
Locally stored information may remain on your device until you delete it, clear the App's storage, uninstall the App, or use an available deletion feature.
Information processed by third-party service providers may be retained according to their respective policies and applicable legal requirements.
9. Children's Privacy
FinWell is not intended to knowingly collect personal information from children.
We do not knowingly request personal information from children for unnecessary purposes.
If you believe that a child has provided personal information through the App, please contact us so that appropriate action can be taken.
10. Third-Party Services
The App may use third-party services such as:
Google AdMob, if advertising is enabled
Google Play services
Analytics or crash-reporting services, if enabled
Third-party services operate under their own privacy policies. We recommend reviewing the privacy policies of any third-party service used by the App.
11. Your Choices
Depending on the features available in the App, you may be able to:
Change app preferences
Disable notifications
Change the app theme
Delete locally stored app data
Reset demo information
Manage advertising/privacy choices where available
Uninstall the App
You may also control certain Android permissions through your device settings.
12. Account Deletion
If a future version of FinWell provides user accounts, we will provide an appropriate method for users to request deletion of their account and associated personal data, subject to applicable legal requirements.
If the current version does not provide user accounts, no account registration is required for the core demonstration features.
13. International Users
Depending on the services used by the App, information may be processed in countries other than your country of residence.
We take reasonable steps to ensure that applicable privacy and data-protection requirements are respected.
14. Changes to This Privacy Policy
We may update this Privacy Policy when the App, its features, or applicable legal requirements change.
The updated version will include a revised "Last Updated" date.
We encourage you to periodically review this Privacy Policy.
15. Contact Us
If you have questions about this Privacy Policy or the privacy practices of FinWell, please contact us:
App Name: FinWell
Developer/Company: [Your Company Name]
Email: [Your Support Email]
Website: [Your Website]
Important Disclaimer
FinWell is an independent financial wellness and educational application.
FinWell is not affiliated with, sponsored by, or endorsed by John Hancock.
The App does not provide personalized financial, investment, tax, legal, or insurance advice. Demonstration information should not be considered an offer, recommendation, or guarantee of financial performance.
By using FinWell, you acknowledge that you have read and understood this Privacy Policy.