New Patient Information

Welcome to our clinic!

Hello,

Many new patients have challenges with finding the office location, or other issues, so please read everything below to make this more seamless for you and less of a worry. 🙂

New Patient Paperwork

Download the Standard New Patient Paperwork

Download the Medicare New Patient Paperwork

Please complete the forms and bring them to your appointment. 

If you cannot print them, please let us know and arrive 15 minutes early to fill them out in the office.

Directions to the office

The office is located at 603 Hemlock St, Brookings, OR 97415 (view Johnson Family Chiropractic on Google Maps).
(view photo of the ground floor entrance): Enter from Hemlock St. on the ground floor (North/east side of the building) and take the elevator to the 3rd floor.
(view photo of the third floor hallway): Step off the elevator and walk directly across into the waiting room. view photo of the waiting room
view photo of the Visana Wellness office door: Someone will bring you into the shared office at your appointment time.

Payment & Insurance Info

Dr. Rob is not currently accepting personal injury (PI), auto accident (auto), or workers' compensation (WC) cases which require additional care and time. If your is one of these, you must let us know immediately so we can make alternate arrangements.

Payment can be made at the time of service by cash, check, credit/debit card, PayPal/Venmo or TapPay.

Insurance will not be billed unless you have Medicare. For Medicare patients, billing will be submitted to them electronically for your reimbursement. For all other insurances, we will provide a detailed receipt ("Superbill") with the information necessary for you to submit directly to your insurance for reimbursement.

Appointment Reminders and Check-in

You will receive a reminder call, text or email with a link to confirm your appointment a day or two prior to it.
Please reply to the automated message (using 1, 2, or 3 as instructed) to confirm, cancel, or reschedule.

You will not be able to use the check-in reminder the day of your appointment until after your first visit when we have securely updated your date of birth. We do not ask for this via text, as standard texts are not HIPAA-compliant. For standard communication, you can text back to (541) 708-2060 or email our office to confirm, reschedule, or ask any questions. If communication requires HIPAA-compliance, we have other encryption or a different email address, or can communicate through our office software, once we have your new patient paperwork.

The automated appointment reminders only receive the specific replies they list, 1,2, or 3, and not any other text message or email response. 

You can text back to 541-708-2060 or email us to confirm, reschedule, cancel, or communicate anything else you need.

Please let us know if you have any questions, concerns or issues as we look forward to helping you!

Thank you!