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About John Lasala
About John Lasala
John Lasala from New York is the General Manager of Infiniti of Lynbrook, bringing over ten years of experience in the automobile industry. John Lasala began his career with Penske Automotive Group, where he learned valuable skills in sales, service, and management. A graduate of Clear View High School, John is committed to building strong teams, delivering excellent customer service, and growing the business. At Infiniti of Lynbrook, he manages daily operations while staying connected with the community. Known for his approachable leadership, he values lasting customer relationships and supports youth programs that inspire future success.
Core Competencies of John Lasala
Core Competencies of John Lasala
1. Leadership and Team Building
1. Leadership and Team Building
The ability to lead with vision and empathy is at the heart of this competency. It involves guiding teams with clear direction while also encouraging personal growth and collaboration. A strong leader creates an environment where employees feel valued, motivated, and confident in their roles. By fostering trust and respect, teams not only reach their goals but also build long-lasting success. Leadership here is not just about giving instructions, it’s about inspiring people to believe in their potential and work together toward common achievements.
2. Customer Service Excellence
2. Customer Service Excellence
Providing excellent customer service goes beyond solving problems, it means building relationships that last. This competency reflects a deep understanding of what customers want and the importance of meeting those needs with consistency and care. Whether through clear communication, personalized attention, or timely solutions, the focus is on creating positive experiences that leave customers satisfied and loyal. When customer service is handled with excellence, it becomes the foundation of a strong and trusted reputation in the automobile industry.
3. Business Growth and Operations Management
3. Business Growth and Operations Management
Managing operations while driving growth requires balance, planning, and execution. This competency highlights the ability to oversee day-to-day business activities while also keeping an eye on long-term progress. It involves setting clear goals, improving efficiency, and ensuring that both sales and service teams perform at their best. By paying attention to details and making smart decisions, the business not only runs smoothly but also creates opportunities for expansion and success in a highly competitive market.
4. Community Engagement and Support
4. Community Engagement and Support
A true measure of success is not only what is achieved within the workplace but also what is contributed outside of it. This competency reflects a genuine commitment to supporting the community, whether through youth programs, local events, or initiatives that inspire future generations. By staying connected with people beyond the business, it creates a sense of trust, goodwill, and responsibility. Community engagement ensures that growth is not only professional but also personal, leaving a lasting positive impact on society.
“Success in the automobile industry is built on trust, teamwork, and a commitment to people, because lasting relationships drive lasting results.”
“Success in the automobile industry is built on trust, teamwork, and a commitment to people, because lasting relationships drive lasting results.”
-John Lasala
My Mission
My Mission
My mission is to lead with integrity, build strong teams, and provide every customer with an experience rooted in trust and care. I am committed to growing the business through excellence in service, innovation in operations, and dedication to the community. By supporting people both inside and outside the workplace, I aim to create lasting relationships that inspire success today and for future generations.
My Vision
My Vision
My vision is to build an automobile business that goes beyond sales and service to create meaningful experiences for both customers and employees. I believe in fostering a culture where teamwork and respect are the foundation of success, and every individual feels empowered to contribute to shared goals. By placing customer care at the center, the aim is to deliver not only vehicles but also trust, reliability, and long-term relationships. At the same time, my vision extends into the community, supporting youth, encouraging growth, and inspiring the next generation of leaders in the industry.
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