1-Absolute Stone Design (ASD)
Multi‑Role Operations Platform
Absolute Stone Design (ASD) is a production‑ready, multi‑role platform built for a real stone fabrication and installation business.
The platform supports Admins, Sales Representatives, Installers, Schedulers, and Clients — all through a single application.
I owned the product end‑to‑end: strategy, UX/UI, design system, AI governance, and cross‑platform delivery.
2-Problem Statement
Stone businesses rely on fragmented tools: phone calls, texts, spreadsheets, and disconnected software.
Clients lack transparency. Installers lack clear workflows. Admins lack system‑wide control.
The goal was to unify operations into a single scalable product.
3-Users & Roles
Admin > Full system governance, role promotion, content and AI control.
Sales Representative > Lead management, contracts, and client communication.
Scheduler > Job scheduling and coordination across teams.
Installer > Field execution, live location tracking, and job lifecycle.
Client > Discovery, order tracking, communication, and transparency.
4-Product Strategy
Single authentication flow for all users.
Dynamic role‑based routing after login.
Progressive disclosure to reduce cognitive overload
Admin as a central command layer.
AI as a governed feature, not an autonomous black box.
5-Design System (v3.0.11)
Token‑based design system shared across mobile and web.
Dark‑first UI optimized for dashboards and field use.
Semantic colors, role‑specific palettes, typography scale, spacing, grid, and components.
Ensures visual consistency and engineering efficiency.
6-Admin Dashboard
The Admin dashboard is the operational heart of the platform.
Admins can promote users into any role without re‑registration.
Admins control home screen content, materials, chatrooms, and AI behavior.
This enables safe scaling without operational chaos.
7-Role‑Specific Dashboards
Each role receives a dedicated dashboard tailored to their responsibilities.
Sales Reps focus on leads and contracts.
Installers focus on job execution and live tracking.
Schedulers focus on coordination and planning.
8-Installer Experience
Installers start a job, triggering automatic client notifications.
Live GPS tracking increases client trust and reduces inbound calls.
The workflow is optimized for real‑world field conditions.
9-Amy AI Assistant
Amy is an AI assistant that answers client questions about the company.
Admins can test Amy's responses in training mode.
All client conversations are logged and reviewable.
Admins can correct and train Amy through a structured knowledge base.
10-Content & Material Management
Admins manage trending, new, and recommended materials.
Home content updates do not require app redeployment.
This keeps the experience fresh and business‑driven.
11-Shipping & Platforms
The product is shipped on iOS, Android, and Web.
Single design system supports all platforms.
QR‑based distribution enables fast onboarding.
12-Outcomes & Learnings
Unified operations under one platform.
Improved transparency for clients.
Reduced operational friction for internal teams.
Human‑governed AI adoption with real business value.
13-Next Steps
Advanced analytics dashboards.
Expanded installer workflows (QA, signatures, checklists).
AI feedback loops tied to real performance metrics.
Further automation in scheduling and operations.
