JOBSKE Privacy Policy
Last updated: April 11, 2026
JOBSKE (“we”, “our”, or “us”) is a platform that helps clients discover, contact, and book local service providers. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use the JOBSKE mobile app and related services.
By creating an account or using JOBSKE, you agree to this Privacy Policy.
1. Information We Collect
We may collect:
- Your name, email address, phone number, and account role
- Profile details such as service category, provider description, profile image, portfolio content, and availability
- Booking details such as service type, booking date, booking time, notes, and booking status
- Ratings, reviews, and related feedback
- Location-related details such as area, estate, location label, map coordinates, and service radius
- Device and app information needed for authentication, security, and performance
- Payment-related information such as selected plan, payment method, payment status, and phone number used for M-Pesa requests where applicable
2. How We Use Information
We use your information to:
- Create and manage accounts
- Authenticate users and improve account security
- Help clients discover nearby providers
- Display provider profiles and availability
- Create and manage bookings
- Support ratings, reviews, and trust features
- Allow providers to manage their profiles
- Support subscription and boost features where available
- Improve app performance, safety, and reliability
- Detect fraud, abuse, policy violations, and misuse of the platform
3. Location Information
JOBSKE may use location-related information to improve provider discovery and booking convenience.
This may include:
- showing nearby providers
- supporting provider map pins and service areas
- improving distance-based discovery results
Providers may choose how much location detail is visible publicly.
4. Camera, Photos, and Media
JOBSKE may request access to your camera, photo library, or device media so you can:
- upload a provider profile photo
- upload portfolio images
- select or update images within the app
We only access media when you choose to upload or select content.
5. Authentication and Verification
JOBSKE may use authentication and verification tools to manage account access and trust.
This may include:
- email and password sign-in
- email verification
- phone authentication where available
We may store limited account-status information, such as whether an email has been verified.
6. Payments and Boost Features
If you use payment-related or boost-related features, JOBSKE may store limited payment preparation information such as:
- selected plan
- payment method
- phone number used for M-Pesa requests
- payment status
JOBSKE does not claim to store full card details inside the app unless a secure payment provider integration is officially enabled in the future.
7. How Information May Be Shared
Some information is shown inside the app as part of the marketplace experience.
Provider information visible in the app may include:
- provider name
- provider image
- service category
- description
- general location label
- availability
- portfolio images
- ratings and reviews
We may also share information:
- with infrastructure and service providers that support the app, such as Firebase
- where necessary to operate the platform
- when required by law or valid legal process
- to investigate fraud, threats, abuse, or policy violations
We do not sell personal information to third parties.
8. Data Retention
We keep information only as long as reasonably necessary to:
- operate the platform
- maintain account and booking records
- support dispute resolution
- enforce platform rules
- meet legal obligations
We may remove or anonymize information when it is no longer needed.
9. Security
We use reasonable technical and organizational measures to protect user information, including authentication systems and database security controls. However, no platform can guarantee complete security, and users are responsible for keeping their login credentials safe.
10. User Responsibility
You are responsible for:
- providing accurate information
- using only your own email address, phone number, and identity details
- protecting your password
- avoiding fraud, impersonation, fake profiles, and misuse of other people’s information
Misuse of another person’s information may lead to restriction, suspension, or removal from JOBSKE.
11. Children’s Privacy
JOBSKE is not intended for children under the age required by applicable law to use the service independently. If we learn that information has been submitted in violation of age requirements, we may remove the related account or data.
12. Your Choices
Depending on how you use JOBSKE, you may be able to:
- update your account details
- edit your provider profile
- choose whether to upload media
- verify your email
- sign out and stop using the app
Some records may remain where needed for safety, compliance, or service history.
13. Changes to This Policy
We may update this Privacy Policy from time to time. If we make changes, we will update the date above and reflect the latest version inside the app or through other appropriate channels.
14. Contact
If you have questions about this Privacy Policy, contact:
Email: mwanzanathan91@gmail.com