Wu, Ya-Ling, Hsieh, Yen-Hao, & Lai, Yi-Ning (2026). Understanding Users Stickiness in AI-enabled Cloud Services from the Perspective of Process Virtualization Theory and Switching Costs. Journal of Global Information Management, accepted. [國科會推薦期刊 (IS Rank #25)]
Wu, Ya-Ling*, & Chen, Pei-Chun (2024). Neurophysiology of Sensory Imagery: An Effort to Improve Online Advertising Effectiveness through Science Laboratory Experimentation. Information & Management, 61(4), 103708. (SSCI, Impact Factor: 10.328) [國科會推薦期刊 (IS Rank #9)]
Wu, Ya-Ling, Shang, S. S.-C., Wu, J.-Y., & Chen, C.-C. (2020). Leveraging IT–enabled Service Innovation in a Highly Competitive Market. Journal of Management and Business Research, 37(3), 259–283. (TSSCI in English)
Wu, Ya-Ling* (2018). Gamification Design: A Comparison of Four M-Learning Courses. Innovations in Education and Teaching International, 55(4), 470–478. (SSCI, Impact Factor: 0.667)
Wu, Ya-Ling, & Li, Eldon Y. (2018). Marketing Mix, Customer Value, and Customer Loyalty in Social Commerce: A Stimulus-Organism-Response Perspective. Internet Research, 28(1), 74–104. (SSCI, Impact Factor: 2.934) [國科會推薦期刊 (IS Rank #18)]
Shih, Ying-Wei, Wu, Ya-Ling, Wang, Yi-Shun, & Chen, Chiung-Liang (2017). Investigating the Post-adoption Stage of Voice over Internet Protocol (VoIP) Telephony Diffusion: A Use-diffusion Approach. Information Technology & People, 30(4), 753–784. (SSCI, Impact Factor: 1.639) [國科會推薦期刊 (IS Rank #20)]
Shang, S. S.-C., Wu, Ya-Ling*, & Sie, Y.-J. (2017). Generating Consumer Resonance for Purchase Intention on Social Network Sites. Computers in Human Behavior, 69, 18–28. (SSCI, Impact Factor: 3.435)
Shang, S. S.-C., Wu, Ya-Ling, & Li, E. Y. (2017). Field Effects of Social Media Platforms on Information-Sharing Continuance: Do Reach and Richness Matter? Information & Management, 54(2), 241–255. (SSCI, Impact Factor: 3.890) [國科會推薦期刊 (IS Rank #9)]
Wu, Ya-Ling, Li, E. Y., & Chang, W. L. (2016). Nurturing User Creative Performance in Social Media Networks: An Integration of Habit of Use with Social Capital and Information Exchange Theories. Internet Research, 26(4), 869–900. (SSCI, Impact Factor: 2.934) [國科會推薦期刊 (IS Rank #18)]
Wu, Ya-Ling (2013). Integrating Impression Management into an Expectation-Confirmation Model for Sustaining Weblogs. International Journal of Information and Management Sciences (IJIMS), 24(4), 381–400. (TSSCI in English)
Wu, Ya-Ling, & Shang, Shari S.-C. (2013). Do Happier Customers Generate More Profits? An Analysis of Customer Contribution in a Bank. Asia Pacific Management Review, 18(4), 391–406. (NSC 99-2410-H-032-087, TSSCI in English)
Wu, Ya-Ling*, & Lai, Y.-N. (2013). Understanding Antecedents of Stickiness on Cloud Service. International Journal of Management & Computing Sciences (IJMCS), 3(1), 119–131.
Shang, Shari S.-C., & Wu, Ya-Ling* (2013). Measuring Process Capital from a System Model Perspective. Business Process Management Journal, 19(4), 662–679. (95-EC-17-A-31-S1-021)
Wu, Ya-Ling, & Shang, Shari S.-C. (2012). Understanding the Dynamics of Impression Management on Social Network Service. Service Science Journal, 3(2), 1–10. (NSC 100-2410-H-032-016)
Wu, Ya-Ling, Chiu, Y.-H., & Wei, C.-H. (2012). The Impact of Knowledge Sharing on Clustering Effect within Virtual Community. Journal of Information Management-Concepts, Systems, and Applications, 14(1–2), 79–93. (in Chinese)
Shang, Shari S.-C., Li, E. Y., Wu, Ya-Ling, & Hou, Oliver C.-L. (2011). Understanding Web 2.0 Service Models: A Knowledge-Creating Perspective. Information & Management, 48(4–5), 178–184. (SSCI, Impact Factor: 2.214) [國科會推薦期刊 (IS Rank #9)]
Shang, Shari S.-C., & Wu, Ya-Ling* (2011). A Model of Market-Orientation Effects of Customer Relationship Management on Organizational Processes. Asia Pacific Management Review, 16(1), 83–103. (TSSCI in English)
Fu, F.-L., Wu, Ya-Ling, & Ho, H.-C. (2009). An Investigation of Coopetitive Pedagogic Design for Knowledge Creation in Web-Based Learning. Computers & Education, 53(3), 550–562. (SSCI, Impact Factor: 2.059)
Shih, Y.-W., Wu, Ya-Ling, Wang, Y.-S., & Wang, Y.-M. (2009). Competence Maps for the Information Service Industry. International Journal of Human Resource Management, 20(7), 1614–1629. (NSC 92-2416-H-260-005, SSCI, Impact Factor: 0.830)
Shang, Shari S.-C., Lin, S.-F., & Wu, Ya-Ling (2009). Service Innovation through Dynamic Knowledge Management. Industrial Management & Data Systems, 109(3), 322–337. (SCI, Impact Factor: 1.535)
Shee, D. Y., & Wu, Ya-Ling (2008). Is Competence Set Expansion in the Information Service Industry a Planned Behavior? The Moderating Effects of Action Control Style. The Service Industries Journal, 28(10), 1385–1398. (SSCI, Impact Factor: 0.452)
Yang, H.-L., & Wu, Ya-Ling (2008). The Relationship of Governance Mechanisms and Customer Loyalty in Insurance Industry — The Difference of Internet Insurers and Traditional Insurers. International Journal of Services and Standards, 4(3), 248–268.
Fu, F.-L., Wu, Ya-Ling, & Ho, H.-C. (2007). The Design of Coopetitive Pedagogic in an Integrated Web-based Learning Model. Lecture Notes in Computer Science, 4469, 293–304. (EI)
Shang, Shari S.-C., & Wu, Ya-Ling (2007). Building a Composite Model of Business Process Management with System Development Life Cycle: An Action Research on Multiple Systems. Journal of Information Management-Concepts, Systems, and Applications, 9(2), 1–21.
Wu, Ya-Ling, and Chen, Yi-Jhen, "From Unconscious Engagement to Conscious Flow: A Dual-Process Conceptual Framework for Generative AI in Education," AMCIS 2026, Reno City, Nevada, August 20-22, 2026. (Best paper nominated)
Wu, Ya-Ling, and Lin, Che-Fu, "When Engagement Misleads: A Dual-Process View of Learning in Generative AI Environments," AMCIS 2026, Reno City, Nevada, August 20-22, 2026.
Wu, Ya-Ling, and Terng, Chao-Yun, "Understanding the Strategies of Meta Situated Learning Using Explicit and Implicit Model," AMCIS 2024, Salt Lake City, Utah, August 15-17, 2024.
Wu, Ya-Ling, and Hsieh, Pei-Jung, "Exploring Conceptualization and Measurement of Meta Situated Learning," AMCIS 2024, Salt Lake City, Utah, August 15-17, 2024.
Wu, Ya-Ling, Shih, S.-P., and Chen, C., "Exploring Overall Service Quality and Customer Contribution in Online-to-Offline Commerce," AMCIS 2023, Panama City, Panama, August 10-12, 2023.
Ko, S.-F., Li, E.Y., and Wu, Ya-Ling, "Using artificial intelligence to study the impact of jobseekers' Facebook profile pictures on recruiters' interview decision," ICEB 2022, Bangkok, Thailand, October 13-17, 2022.
Wu, Ya-Ling and Chen, K.-H., "Exploring the Determinants of Customer Loyalty to Internet-Only Bank Service," AMCIS 2021, Virtual Conf., August 9-13, 2021. (First Runner-Up ERF Paper)
Wu, Ya-Ling, and Liu, Y.-H., "Exploring the Retargeting Strategy of Telepresence," AMCIS 2020, Virtual conf., August 10-14, 2020.
Wu, Ya-Ling, Lai, S.-T., and Chen, K.-H., "The Effects of Scarcity Appeals on Consumer Behavior," ICIM 2020, Chiayi, Taiwan, December 12, 2020. (Best Paper Award)
Wu, Ya-Ling, and Lai, S.-T., "The Effects of Hunger Marketing Strategy and Customer Emotion on Purchase Behavior," AMCIS 2019, Cancún, México, August 15-17, 2019.
Wu, Ya-Ling, and Sun, Y.-H., "Re-conceptualizing Scarcity Effects on Desirability for Hunger Marketing," AMCIS 2019, Cancún, México, August 15-17, 2019.
Wu, Ya-Ling, and Hsiung, C.-Y., "Understanding Online Produce Cue Effects on Consumer Behavior: Evidence from EEG Data," AMCIS 2018, New Orleans, USA, August 16-18, 2018.
Huang, L., Wu, Ya-Ling, and Cheng, C.-B., "A case study to Retailer's inventory models for cross-border e-commerce," ITSBM-DEC-2017, Tokyo, Japan, December 23-24, 2017.
Wu, Ya-Ling, Shih, Y-W, and Hsiung, C-Y, "Understanding Online Impulsive Purchase Intention: Evidence from Self-Reported and EEG Data," AMCIS 2017, Boston, MA, USA, August 10-12, 2017.
Wu, Ya-Ling and Chen, P.-C., "The Synesthesia effects of Online Advertising Stimulus Design on Word-of-Mouth and Purchase Intention: From the Perspective of Consumer Olfactory and Gustatory," AMCIS 2016, San Diego, USA, August 11-13, 2016.
Wu, Ya-Ling and Chian, W.-J., "The Effect of Mobile Gamification on Brand Loyalty," AMCIS 2015, Puerto Rico, USA, August 13-15, 2015.
Wu, Ya-Ling and Hsieh, H.-H., "Testing the antecedents of well-being and its effects on loyalty: A comparison between Taiwan and Sweden college students," ICEB 2014, Taipei, Taiwan, December 8-12, 2014.
Chang, W.-L., Li, C.-B., and Wu, Ya-Ling, "Investigating Online Service Alliance in a Signaling Game," ICEB 2014, Taipei, Taiwan, December 8-12, 2014.
Wu, Ya-Ling and Wang, W.-T., "Understanding the Effects of Mobile Gamification on Learning Performance," AMCIS 2014, Savannah, Georgia, USA, August 7-9, 2014.
Wu, Ya-Ling and Lin, C.-Y., "Towards an Understanding of the User Stickiness to Use Mobile Application Services," ICIM 2014, Taichung, Taiwan, May 24, 2014. (Best Paper Award)
Wu, Ya-Ling* and Ye, Y.-S., "Understanding Impulsive Buying Behavior in Mobile Commerce," PACIS 2013, Jeju Island, Korea, June 18-22, 2013.
Wu, Ya-Ling* and Tseng, K.-H., "Exploring Antecedents of Habit on Social Network Service," AMCIS 2012, Seattle, Washington, USA, August 9-11, 2012.
Wu, Ya-Ling* and Tseng, K.-H., "An Examination of Social Marketing Strategies for Customer Loyalty in Social Commerce," BAI2012, Sapporo, Japan, July 3-5, 2012. (Best Paper Award)
Wu, Ya-Ling, Chiu, Y.-C., and Tseng, K.-H., "Exploring Individual Creativity on Social Network Service," BAI2012, Sapporo, Japan, July 3-5, 2012.
Yeh, Y.-C., Shang, Shari S.-C., and Wu, Ya-Ling, "An Analysis of Reward Systems of Electronic Services," ICIA 2012, Kuala Terengganu, Malaysia, June 3-5, 2012.
Wu, Ya-Ling and Chiu, Y.-C., "An Examination of Knowledge Services on User-Generated Content Platforms," CSCIM 2011, Beijing, China, July 5, 2011.
Shang, Shari S.-C. and Wu, Ya-Ling, "An Analysis of Customer Contribution in a Bank," ITNG 2011, Las Vegas, Nevada, USA, April 11-13, 2011. (EI)
Shang, Shari S.-C., Wu, Ya-Ling, Hou, Oliver C.-L., and Lin, C.-C., "The Management of Web 2.0 Services Development Life Cycle," AMCIS 2010, Lima, Peru, August 12-15, 2010.
Shang, Shari S.-C. and Wu, Ya-Ling, "An Exploration of Interaction Patterns between Technological Knowledge and Customer Knowledge in the Service Economy," 2nd Knowledge Cities Summit, Shenzhen, China, November 5-7, 2009.
Shang, Shari S.-C. and Wu, Ya-Ling, "An Analysis of the Delurking Process on the Web 2.0 Platform – The Moderating Effects of Web 2.0 Options," AMCIS 2009, San Francisco, California, August 6-9, 2009.
Shang, Shari S.-C., Wu, Ya-Ling, and Hou, Oliver C.-L., "An Analysis of Business Models of Web 2.0 Application," ITNG 2009, Las Vegas, Nevada, USA, April 27-29, 2009. (EI)
Fu, F.-L., Wu, Ya-Ling, and Ho, H.-C., "Knowledge Creation Spiral in the Web-based Collaborative Learning Model," Pre-ICIS Workshop: Information Systems Research and Education in Developing Countries, Paris, France, December 14, 2008.
Shang, Shari S.-C., Lin, S.-F., and Wu, Ya-Ling, "The Dynamic Capabilities of Knowledge Management: Learning from the Case of Fortune Motors," ECKM 2007, Barcelona, Spain, September 6-7, 2007.
Shang, Shari S.-C. and Wu, Ya-Ling, "Examining Measurements of Process Capital - A System Model Perspective," AMCIS 2007, Keystone, Colorado, August 9-12, 2007.
Shang, Shari S.-C., Lin, S.-F., and Wu, Ya-Ling, "A Model of Intellectual Capital Management Capability in the Dynamic Business Environment," IFKAD 2007, Matera, Italy, June 22-23, 2007.
Wu, Ya-Ling, and Shee, D. Y., "Competence Set Expansion in Information Service Industry: A Behavioral Intention Model with TPB and ACT Perspectives," Faculty of Education of CUHK 40th Anniversary International Conference, Hong Kong, December 2-3, 2005.