I I'm a technical virtual assistant with 14+ years of experience, and what I do best is take the tech off a business owner's plate so it actually works, quietly, reliably, and without them having to think about it. Websites, CRMs, automations, integrations, troubleshooting: I'm the person you hand the technical side to and stop worrying about.
For years I was one of the main point of contacts for an Australian client's social media automation platform. I set up and troubleshot clients' websites and accounts, served as the primary QA tester (logging bugs in Azure DevOps before anything went live), and built the onboarding documentation, SOPs, and user guides from scratch because none existed. When something broke, I was the one who figured out why and fixed it.
I'm comfortable working independently across multiple client accounts, and I'm genuinely happiest in the technical weeds, building a WordPress site, wiring up an automation in Make or n8n, getting a CRM and email workflow running cleanly, or testing something carefully until it's right the first time. I follow SOPs and walkthroughs closely, flag issues before they become problems, and take pride in delivering polished, accurate work without needing constant oversight.
I'm looking for a long-term role where I can become the dependable technical right hand a business leans on as it grows. If you want someone who'll own the tech so you don't have to, that's exactly the work I love.
Core Skills
Website Development & Management: WordPress builds from scratch plus website builders (Elementor, Divi, Themify, WPStackable); GoDaddy and Wix; HTML5/CSS for updates and troubleshooting; vibe coding via Lovable. Domain and hosting management, Google Site Kit/GA setup, and YoastSEO.
CRM Setup & Email Automation: Build and manage campaigns, drip sequences, and email workflows across CRM platforms (GoHighLevel, HubSpot, Mailchimp, Zoho, and similar) keeping client systems running cleanly and communications consistent.
Automation & Integrations: Connect and automate tools and workflows with Zapier, Make.com, and n8n; plus Cloudflare, Loom, and Tango for documentation and process tooling.
Quality Assurance & Troubleshooting: Primary QA tester for a social media automation platform, a digital publishing platform, and a content marketplace — logging bugs in Azure DevOps and making sure everything works before it ships. The person who finds the problem and fixes it.
Process Documentation & SOPs: Build onboarding materials, step-by-step guides, and training documentation from the ground up, turning messy processes into repeatable systems.
Project & Client Organization: Manage multiple client accounts and projects at once, keep files and assets organized, and communicate clearly. Experienced with Trello, Notion, Asana, Monday, Google Drive, Dropbox, Microsoft 365, and SharePoint.
AI Tools: ChatGPT, Claude, and Google AI for faster content, research, and problem-solving.
Graphic Design: Canva and Photoshop for branded graphics, asset resizing, and visual consistency.
Social Media Content & Scheduling: Create, format, and repurpose content across platforms with scheduling tools to keep posts platform-ready.
Video Editing: CapCut, Filmora, ClipChamp, InVideo, Animaker, and Powtoon for producing and repurposing video content.