I have 14+ years of experience across digital marketing, business operations, virtual assistance, recruitment and leadership. Over the years, I've built a strong track record of executing marketing tasks efficiently, maintaining brand consistency across deliverables, and keeping projects organized and on time.
As a Virtual Assistant since 2016, I've worked hands-on with social media content creation, email marketing campaigns, graphic design, and website management. I was the main point of contact for my previous Australian client's social media automation platform from QA testing in its early stages to setting up and troubleshooting their clients' websites and social media accounts. I built onboarding documentation, SOPs, and user guides from scratch because none existed, and I was the only person in the company who knew the full process end to end.
I'm someone who thrives on execution. I follow SOPs, video walkthroughs, and templates closely, flag issues before they become problems, and take pride in delivering polished, accurate work without needing constant oversight. I'm comfortable working independently across multiple client accounts and US business timezones. In fact, I am more comfortable working in US timezone because this is the only time that I can actually concentrate on tasks (everyone's asleep! Haha).
Core Skills
Social Media Content & Scheduling: Experienced in creating, formatting, and repurposing social media content across platforms. Familiar with scheduling tools and ensuring posts are platform-ready.
Graphic Design: Proficient in Canva, and Photoshop for creating branded graphics, resizing assets, and maintaining visual consistency across social media, email, and other marketing materials.
Video Editing: Skilled in CapCut, Filmora, ClipChamp, InVideo, Animaker and Powtoon for producing and repurposing video content.
Email Marketing: Hands-on experience writing and adapting email copy, building campaigns, formatting for readability and UX, and managing email workflows and drip campaigns across CRM platforms.
Website Support: WordPress Development from scratch, website builders, GoDaddy, Wix, HTML5, CSS for basic website updates and troubleshooting. Domain Hosting management
Project Management & Organization: Able to manage multiple client projects simultaneously, keep files and assets organized, meet deadlines, and communicate clearly. Experienced with Trello, Notion, Google Drive, DropBox, and Microsoft 365, Sharepoint.
Process Documentation & SOPs: Proven ability to create clear, step-by-step guides, onboarding materials, and training documentation from the ground up.
Automation & Other Tech Tools: Experienced with Zapier & CRM automation, Cloudflare, Loom, Tango.ai
AI: ChatGPT, Google AI Pro, Claude AI Pro
Quality Assurance: Strong attention to detail: I served as the primary QA tester for a social media automation platform, a digital publishing platform, and a content marketplace, logging bugs in Azure DevOps.
I'm dependable, detail-oriented, and genuinely enjoy the execution side of marketing. I'm looking for a long-term working relationship where I can become a trusted support person as workload and client volume grow.