Embedded Files
CUSTOMER SUPPORT | GHL AUTOMATION SPECIALIST | FUNNEL BUILDER
Let my expertise help your company grow. My mission is to create high converting funnel pages, optimize your automations and workflows and maintain your GHL site.
Let my expertise help your company grow. My mission is to create high converting funnel pages, optimize your automations and workflows and maintain your GHL site.
ABOUT ME:
I'm John Michael Bangoy, a customer-focused professional with nearly 3 years of experience in email support, chat assistance, appointment setting, and technical troubleshooting. I’ve supported both local and international clients, specializing in efficient, empathetic service and process optimization through automation.
I'm John Michael Bangoy, a customer-focused professional with nearly 3 years of experience in email support, chat assistance, appointment setting, and technical troubleshooting. I’ve supported both local and international clients, specializing in efficient, empathetic service and process optimization through automation.
Skilled in voice and non-voice support, I use tools like GoHighLevel, Zapier, and ChatGPT to build funnels, manage CRMs, and automate workflows—helping businesses deliver seamless, high-quality customer experiences.
Skilled in voice and non-voice support, I use tools like GoHighLevel, Zapier, and ChatGPT to build funnels, manage CRMs, and automate workflows—helping businesses deliver seamless, high-quality customer experiences.
Real Estate Booking Automation
Real Estate Booking Automation
Lead Magnet Funnels
Lead Magnet Funnels
Form Building
Form Building
Law Firm Funnel Building
Law Firm Funnel Building
Advanced GHL Automations
Inbound & Outbound Calls
High Converting Funnels
AI Chat/Voice Systems
Full Website Migration
Email Marketing
Chat Support
Virtual Assistant | Pencil Spaces
August 2023 – December 2025
Provided live chat support for an international client, assisting users with inquiries and troubleshooting.
Conducted accurate and efficient data entry to support internal team operations.
Ensured timely and professional communication, contributing to high customer satisfaction rates.
Customer Service & Technical Support | VXI Global Solutions
January 2023 – August 2023
Delivered exceptional customer service across both voice and non-voice platforms.
Provided technical assistance for products and services, resolving issues promptly.
Managed inquiries, escalations, and technical troubleshooting for various client accounts.
Customer Service Representative | SixEleven Global Services and Solutions
July 2019 – November 2020
Handled Outbound and Inbound calls for appointment setting and customer support.
Maintained professionalism and accuracy in high-volume call environments.
Contributed to meeting performance metrics including call resolution and satisfaction.
CRM & AUTOMATION EXPERIENCE
CRM & AUTOMATION EXPERIENCE
GoHighLevel Automation & Funnel Building
February 2023 – November 2024
Set up sub-accounts using snapshots, workflows, pipelines, and automation.
Connected platforms, APIs, and automated client journeys for lead capture, follow-up, and booking systems.
Built lead nurturing sequences via email & SMS to boost conversions.
Utilized GHL CRM features to organize client data and personalize engagement.
Migrated sites from Shopify to GHL with full redesign and integration.
Leveraging GoHighLevel's automation tools to streamline processes, enhance customer engagement, and improve operational efficiency. My automations have reduced manual tasks, increased response times, and boosted overall productivity.
Page updated
Google Sites
Report abuse