Privacy and Policy

Privacy Policy


Introduction


This Privacy Policy discloses the privacy practices of JK App Studio , Inc. (“JK App Studio ,” “us,” “our,” or “we”) with respect to your information collected, stored, disclosed and used by JK App Studio, its subsidiaries and corporate affiliates, through our Services, including our Websites and Applications (as defined in the Terms and Conditions of Service or Agreement)..



YOUR USE OF OUR SERVICES IS SUBJECT TO THIS PRIVACY POLICY AND THE APPLICABLE TERMS AND CONDITIONS OF SERVICE. BY USING OUR SERVICES, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY AND THE APPLICABLE TERMS AND CONDITIONS OF SERVICE.



The effective date of this Privacy Policy is noted below. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this Privacy Policy, we will notify you here, or by other means, such as e-mail, at our discretion. Your continued use of any portion of our Services following the posting of the updated Privacy Policy will constitute your acceptance of the changes.




If we decide to change our Privacy Policy, we will post those changes to this page and any other places we deem appropriate so that you are aware of what personal information we collect, how we use it, and under what circumstances, if any, we disclose it.




1. What Personal Information We Collect and How We Collect It


In order to provide our Services, we collect information about you that, alone or in combination with other information, can be used to identify you as an individual (“personal information”). What personal information we collect and process depends on how and why you interact with us.



Personal Information You Provide. When you register for an account or subscribe to any of our Services, we collect a variety of information about you, including your contact information such as your name, email address, contact number, mailing address, date of birth, dating preferences, etc. When you sign up for our Services, you may provide us with answers to our proprietary questionnaire (our Compatibility Quiz), which we use to build a personality profile for you and to match you with other compatible singles. You may also choose to provide us with your photo(s) which may contain personal information. By providing us photo(s) you agree that we may make them available to your matches and users of JK App Studio’s Services. We may also collect your name, contact information (such as your email), and a copy of your correspondences with us, if you contact us. If you are a Premium Member, you will also be able to communicate with your matches via video chat in selected countries.



If you use the video chat feature, you acknowledge and agree that the matches with whom you choose to video chat will have access to video of you. Furthermore, JK App Studio uses a third-party service provider to enable the video chat feature, and you agree that JK App Studio will transfer your IP address and profile ID to this service provider strictly for the purpose of providing the service. To process purchases, we may require your name, address, phone number, email address and payment information, including but not necessarily limited to credit or debit card information and associated account information. If you would like us to delete such payment information from our systems, you may contact us as described under the “Contacting Us” section below. For subscribers of the Indian Service: All subscription fees and other payments which are directly collected by JK App Studio for our Indian Service are processed by our Indian subsidiary, JK App Studio India Pvt Ltd.



Surveys. We may periodically conduct voluntary member surveys. We encourage our members to participate in such surveys because they provide us with important information regarding the improvement of our Services. You may also volunteer for certain surveys that we may offer to our users, and any additional rules regarding the conduct of such surveys will be disclosed to you prior to your participation. We do not link the survey responses to any personal information, and all responses are anonymous.



2. How and Why We Use Your Personal Information


We use information that we collect about you or that you provide to us, including any personal information, to:



Provide and secure our Services;


Establish and manage user accounts, such as your “My Profile”;


Display the public fields of your profile to your matches, including recent login date, user name, photos, videos, and other profile content;


Provide customer support, troubleshoot issues, manage our Services, and respond to requests, questions, and comments;


Process transactions;


Communicate with you about our Services, including order confirmation, refund and renewal processing, notifying of matches for our Singles Service, Service announcements and administrative messages;


Communicate with you regarding promotions, including newsletters, new product offerings, special discounts, event notifications, special third-party offers;


Conduct market and consumer research and trend analyses;


Enable posting on our blogs, forums, and other public communications;


Perform accounting, auditing, billing, reconciliation, and collection activities;


Prevent, detect, identify, investigate, and respond to potential or actual claims, liabilities, prohibited behavior, and criminal activity;


Comply with and enforce legal requirements, agreements, and policies;


Achieve purposes for which we provide specific notice at the time of collection; and


For any other purpose with your consent.


One of the methods we use to communicate with you in connection with JK App Studio’s Services may be by telephone or text message (including to any wireless number you may provide to us). For example, you may sign up for a text messaging service (“SMS Verification”) which enables JK App Studio to verify your phone number via a confirmed text message and display such verification in your public account (as a security measure for your matches’ benefit). If you would rather not receive telephone calls or text messages from us, you may change or delete your number from your account preferences page(s), or ask to be removed from our contact list if you receive a call or text message from us. You may also opt-out of the SMS Verification service at any time.



In addition to the uses outlined above, by accessing or using our Services, you agree to allow us to anonymously use the information from you and your experiences to continue our research into successful relationships. This research, conducted by psychologists and behavior research scientists, may be published in academic journals. However, all of your responses will be kept anonymous, and no personal information will be published.



3. Mobile Push Notifications


We will send you push notifications if you choose to receive them for purposes of receiving notice of matches for our Singles Service, letting you know when someone has sent you a message, or for other Service-related matters. If you wish to opt-out from receiving these types of communications you may turn them off at the device level.



4. If Information is Not Provided


If you do not provide us with the personal information we request, this may limit our ability to fulfil the applicable purpose for collection and the services we are able to provide you. For example, we may not be able to consider or process your payment, match you with other users or provide a particular service you have requested



5. Disclosure of Your Personal Information


In general we may share personal information we collect:



6. Third-Party Advertising


We may use third-party advertising agencies or other service providers to serve ads on our website on behalf of JK App Studio. These companies may employ cookies or pixels to measure advertising effectiveness. Any information that these third parties collect via cookies and pixels is anonymous. Some of these third-party advertising agencies may be members of the Digital Advertising Alliance , which offers you the option to opt out of ad targeting from its member agencies by following the procedures listed here or for applications, access the AppChoices website here.



We will only share your information with third parties in the ways defined in this Privacy Policy.



7. Age Restrictions


We only accept registrations to our Services from users who are 18 years or older (or the age of majority in applicable jurisdictions), and any information we may receive from users we believe to be under the age of 18 will be purged from our database. If you believe that we may have collected any such personal information through our Services, please notify us as specified below.



8. Custom Audience


We may also use services provided by third-party platforms (such as social networking and other websites) to serve targeted advertisements on such platforms to you or others, and we may provide a hashed version of your email address or other information to the platform provider for such purposes. To opt-out of the use of your information for such purposes, please email us at contact@JK App Studio.in.



9. Security


We store information in a combination of electronic storage facilities, paper-based files and other records. While we cannot guarantee your personal information is completely secure at all times, we have administrative, organizational, technical, and physical security measures in place to help protect against the loss, misuse and alteration of the information collected and processed. These measures include the use of firewalls, digital certificates, Security Socket Layer (SSL)and encryption technology during credit card transactions and administrative access to site data, as well as other proprietary security measures which are applied to all repositories and transfers of user information.



10. “Do Not Track” Signals


We do not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use or visit our Websites. You may, however, disable certain tracking as discussed above (e.g., by disabling cookies). Please consult the “Help” section of your internet browser for more information.



11. Links to or Access from Other Sites


You may be able to access your account or content of your account from third party websites, such as social networking sites (e.g., Facebook), by way of various applications. These services will authenticate your identity and provide you with the option to share certain personal information with us such as your name and email address to pre-populate our registration form. The privacy policies and practices of such sites in connection with information you disclose on such sites may differ from the practices of JK App Studio as set forth in this Privacy Policy.



We are not responsible for the privacy policies or practices or the content of any other websites that may provide access to, or be linked to or from, our Services, including that of any social networking sites. Please be aware that, should you choose to use the Facebook or Apple login feature for your JK App Studio account, you should not permit other persons to use your Facebook or Apple accounts or give other persons your login information for those websites. (See also Terms & Conditions, Section 2(e) (“Exclusive Use”).)



12. Choice/Opt-Out


You may use the following options for removing your information from our e-mail database if you wish to opt out of receiving promotional emails.



Click on the "unsubscribe" link on the bottom of the e-mail;


Send mail to the following postal address letting us know which promotional e-mails you wish to opt-out of:JK App Studio, Inc


For the JK App Studio Singles Service, select our Help link from your account home page and search our FAQ's to find the answer you are looking for, or send us an e-mail and our Customer Care agents will be happy to assist you; or


For any Services that allow you to control which e-mails you receive, go to the Notifications page, and uncheck the undesired promotions.


13. Updating / Deleting Your Personal Information


JK App Studio provides users the following options to access, change, correct, update or delete information previously submitted to us.



Certain information (such as match settings, billing account/ payment method, and email address updates) may be updated by logging in to your account and updating directly.


JK App Studio requires that some personal information updates (such as date of birth changes) be processed by our customer care group for verification purposes and to protect other members. In order to make such personal information updates, please contact Customer Care at this link for further assistance.


To request deletion of your personal account information, please access our FAQ’s and follow the process under the relevant account deletion FAQ. Requests for personal information deletion will be processed promptly.


14. Retention and Storage of Your Personal Information


We retain your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and your consent to such purpose(s) remains valid after termination of your relationship with us. Except for information required for accounting or record-keeping purposes, we will automatically delete your personal information after 24 months of inactivity in a Basic Membership (as defined in the Agreement) unless we have a valid reason to retain such information.



Your personal information may be processed and stored outside of the jurisdiction or country in which you reside by us, an affiliate or an unaffiliated service provider for the purposes set out in this Privacy Policy and, under the laws of these other jurisdictions, in certain circumstances foreign courts, law enforcement agencies or regulatory agencies may be entitled to access your personal information.