Jiyoon Son
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Hello,
I am an Adjunct Lecturer teaching Management Science, Operations Management, Business Statistics, Service Quality Management, Decision Science, Service Operations Management, and Supply Chain Management at Universities in South Korea.
I obtained my Ph.D. and M.S. in Business Administration from Seoul National University and my B.F.A. in Industrial Design from Kookmin University. Prior to my teaching career, I was a Product/Furniture Designer at Fursys. As a designer, I have various work experiences related to 3D printers, Web design, and Data & Computer language coding.
My research interest includes:
- New Product Development (Product design process, R&D performance)
- Service Operations Management (Logistics and Healthcare)
- Supply Chain Management (Supplier-Buyer relationship)
- Bigdata and Text Network Analysis
Educations
Ph.D. in Business Administration, Operations Management, Seoul National University, 2020
M.S. in Business Administration, Operations Management, Seoul National University, 2014
B.F. A. in Industrial Design, Kookmin University, 2007
Published Works
[17] Shin, N.& Son, J., (2025). Impacts of AI-integrated services and corporate reputation on digitalised banking recommendations: a view of goal-framing theory. International Journal of Bank Marketing, 1-20. (SSCI)
[16] Son, J., & Shin, N. (2025). Product Design Innovation Outcomes Based on the Prioritization of Innovation Strategies: Focusing on the Moderating Role of Government Support. Journal of Korea Service Management Society, 26(1), 38-61. (KCI)
[15] Son, J., & Lim, H. (2024). Impact of Digital Transformation on the Labor Market: A Review of Media Coverage from 2009 to 2024. Journal of Korean Employment and Career, 14(4), 75-94. (KCI)
[14] Cho, S., Son, J., Lee, J., & Suh, J. (2024). Factors Affecting User’s Satisfaction on OTT Service: From Perspective of Motivation, Value, and Commitment. Journal of Intelligence and Information Systems, 30(4), 181-203. (KCI)
[13] Shin, J., Kim, Y., Son, J., & Kim, C. (2023). Is There a Difference in Innovation Performance Depending on the Investment in Each Stage of Development Process? Evidence From Medical Device Industry. IEEE Access, 11. 92092-92099. (SCIE)
[12] Son, J. (2023). Literature Analysis on Supply Chain and Blockchain Keywords Using Text Mining: Focusing on Studies Prior to 2020. Journal of the Korean Society of Supply Chain Management, 23(1), 79-84. (KCI)
[11] Jung, S., Son, J., Kim, C., & Chung, K. (2023). Efficiency Measurement Using Data Envelopment Analysis (DEA) in Public Healthcare: Research Trends from 2017 to 2022. Processes, 11(3), 811. (SCIE)
[10] Son, J., Lee, S.H. (2022). Comparative Analysis of Airline Efficiency Focusing on the Global and European Financial Crisis: Using DEA. Journal of the Korean Society of Supply Chain Management, 22(2), 37-46. (KCI)
[9] Kang, H. J., Kim, C., & Son, J. (2022). Measuring Local Economy Efficiency with Two-Stage Bootstrap DEA: Evidence from Municipal Currency in South Korea. International Journal of Software Innovation (IJSI), 10(1), 1-14. (SCOPUS)
[8] Son, J., Kim, H. J. (2021). Comparison of the Operational Efficiency and Quality Efficiency of Medical Services by Country: Focusing on OECD member countries. Journal of Service Research and Studies, 11(4), 43-55. (KCI)
[7] Son, J., Kim, H. J. (2021). A Study on the TBL (Triple Bottom Line) Efficiency for Sustainable Operation of Airlines. Korean Review of Corporation Management, 12(4), 157-183. (KCI)
[6] Kang, H. J., Son, J., Won, H. (2020). Industrial Linkage using Text Network Analysis: Focusing on Korean Manufacturing Industry. Journal of the Korean Production and Operations Management Society, 31(3), 311-329. (KCI)
[5] Son, J., Kim, H. J., Kim, S. W. (2017). The Korea-EU Free Trade Agreement’s Effect on Logistics Companies’ Efficiency and Productivity. Journal of the Korean Society of Supply Chain Management, 17(2), 165-177. (KCI)
[4] Kim, H. J., Son, J., (2016). An Empirical Study on Processes of Supply Chain Quality Management by Buyer-Supplier Relationship Type. Journal of the Korean Society of Supply Chain Management, 16(2), 169-178. (KCI)
[3] Son, J., Kim, H. J., Kim, S. W. (2016). Strategy for Improving Efficiency of Supply Chain Quality Management in Buyer-Supplier Dyads: The Suppliers’ Perspective. Mathematical Problems in Engineering, 2016(2016). (SCIE)
[2] Kim, Y. J., Son, J., Sung, W. W., Kim, S. W., Sohn, S. C. (2016), A Study on Incheon Airport Short-term Parking Area Traffic Using Bigdata, Journal of the Korean Society of Supply Chain Management, 16(1), 39-48. (KCI)
[1] Son, J., H. J., Kim, and Kim, S. W. (2015), Optimal Investment Strategy for Research and Development Considering Dynamic Complexity. Journal of the Korean Operations Research and Management Science Society, 40(4), 19-33. (KCI)
Teaching Experience
Instructor, Seoul National University of Science and Technology, 2024-Present
Instructor, College of General Education, Chung-Ang University, 2024-Present
Instructor, Hansung University, 2020-Present
Instructor, Incheon National University, 2020-2023
Instructor, College of Business & Economics, Chung-Ang University, 2020
Instructor, Duksung Women's University, 2019-2020
Instructor, College of Business Administration, Seoul National University, 2018-2019
Work Experience
A2I Academy. Associate Executive Director: Planning and managing AI education programs, 2024-Present
The Institute of Management Research, Seoul National University, Visiting Researcher: Academic research support 2020-2024
ATeam Ventures. Research Intern: 3D printer development, production plan, 2015
Fursys Inc. Designer: Office furniture design, parts and mold engineering(3D modeling), fabric design, 2007-2011
Samsung Advanced Institute of Technology. Project Manager: Interaction Lab. Database prototype development, 2005
Awards
• Teaching Excellence Award, 2025, Seoul National University of Science and Technology
- Top 5% of faculty members for outstanding instructional performance, including English-taught courses
• Excellence in Academic Presentation, 2020 Korea Production Management Society Fall Conference
- The Effect of Designer Participation on Management Performance in the Product Development Process
• Silver Prize, 2010/2011 PIN UP Design Awards, Korea Association of Industrial Design
- FX-1 Series (Desk and Panel System)