JALI TRANSPORT

General Information

Office Address: X3WR+6WV, Kigali

Official Webasite: https://jalitransport.rw/

e-mail:info@jalitransport.rw

Contact: +(250) 788 313 045

Vision

• To be the most reliable professional transport services provider in Rwanda.

Mission

• To provide sustainable and most efficient transport services in Rwanda

Core Values

• Customer focus : We put the customer at the center of everything we do.

• Collaboration : We value each other and create better outcomes by working together.

• Solutions : We deliver sustainable and innovative solutions to our Clients’ transport needs.

• Integrity : We take responsibility of our actions, we are open, honest, and committed to JTL’s objectives.

• Safety : We prioritize safety for our employees, our customers and road users

• Delivering every day : We understand that our activities make a difference to the lives of thousands of people every day. While we endeavor to perpetual transportation services, we stay focused on getting it right for customers day-per-day. We continually strive to improve the services our customers hold dear by providing safe, sustainable and integrated transport services that connect our customers with people, places and opportunities.

Objective

• To be the leading and most reliable Transport Services Company in Rwanda providing the most efficient transport services in Kigali and the rest of Rwanda.

Speciffic Objectives

For Customers Service

• Build and sustain customer satisfaction and loyalty

• Achieve excellence in delivery of services.

For Operations

• Optimize productivity and efficiency of head office in service delivery

• Optimize productivity, efficiency and build integrity of drivers in service delivery

• Introduce and maximize the effectiveness of cashless payment solutions on all designated routes

• Acquisition of adequate vehicles on every designated route

• Ensuring that the fleet is well maintained and preserved