Project by Jibila Arafat | PrintPlanGlobal - Social Media & Support.

Here are some of the projects and results I’ve delivered in Virtual Assistance, Customer Support, and Social Media Management. Each showcases my approach to efficiency, client support, and online growth.

 Project Entries:

1. Weekly Social Media Performance Report

Tracked engagement, follower growth, and content performance

Delivered actionable insights to improve social media strategy

Tools used: Google Sheets, Analytics dashboards, Content calendars

2. Customer Support Optimization Project

Streamlined response workflows for faster inquiry resolution

Implemented FAQ templates and automated responses

Result: Reduced response time by 40% and improved client satisfaction

3. Virtual Assistance & Admin Support

Managed scheduling, emails, and data entry for clients

Improved task organization and workflow efficiency

Result: Freed up client time for higher-priority tasks

Interested in working together?