Here are some of the projects and results I’ve delivered in Virtual Assistance, Customer Support, and Social Media Management. Each showcases my approach to efficiency, client support, and online growth.
Project Entries:
1. Weekly Social Media Performance Report
Tracked engagement, follower growth, and content performance
Delivered actionable insights to improve social media strategy
Tools used: Google Sheets, Analytics dashboards, Content calendars
2. Customer Support Optimization Project
Streamlined response workflows for faster inquiry resolution
Implemented FAQ templates and automated responses
Result: Reduced response time by 40% and improved client satisfaction
3. Virtual Assistance & Admin Support
Managed scheduling, emails, and data entry for clients
Improved task organization and workflow efficiency
Result: Freed up client time for higher-priority tasks
Interested in working together?