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Assistant Professor of Operations Management
Faculty Affiliate, Global Institute of Finance, Technology, and Society
Nanyang Business School, Nanyang Technological University
Curriculum Vitae | NTU Website | Google Scholar | LinkedIn | jiatao.ding [at] ntu.edu.sg
Research Interests
Healthcare Operations
Service Operations
Economics of AI
Methodologies
Game Theory
Econometrics
Event Study
Publications
From Black to Grey: Improving Access to Antimalarial Drugs in the Presence of Deceptive Counterfeits
Jiatao Ding, Michael Freeman, Saša Zorc.
Management Science Articles In Advance.
Third Place, INFORMS DEI Best Student Paper Award, 2024.
Media Coverage: NBS Knowledge Lab.
Working Papers
Jiatao Ding, Michael Freeman, Sameer Hasija.
Under revision at Management Science.
Previously circulated as "Can Predictive Technology Help Improve Acute Care Operations? Investigating the Impact of Virtual Triage Adoption".
Honorable Mention, CSAMSE Best Paper Award, 2025.
Selected for Durham Early Career Scholars Workshop: Operations and Analytics, 2025.
Finalist, INFORMS William Pierskalla Best Paper Award, 2023.
Second Place, INFORMS IBM Best Student Paper Award, 2023. [5-min talk]
Finalist, POMS College of Service Operations Management Best Student Paper Award, 2023.
Media Coverage: INSEAD Insights.
Jiatao Ding, Michael Freeman, Niyazi Taneri.
Under revision at Management Science.
Xiaodan Shao, Vivek Choudhary, Jiatao Ding.
Major revision at Manufacturing & Service Operations Management.
Winner, M&SOM Data-Driven Research Challenge, 2025.
Do Informational Social Interventions on Ridesharing Platforms Engage Users? Evidence from a Multi-Country Vaccination Widget Study
Vivek Choudhary, Zhaoyan Liu, Pavel Gapeev, Jiatao Ding.
Major revision at Manufacturing & Service Operations Management.
Michael Freeman, Jiatao Ding.
Under revision at Management Science.
Last-Mile Healthcare as an Access-Production Problem: A CARE Agenda for SDG 3
Vivek Choudhary, Jiatao Ding, Anandasivam Gopal, Xiaodan Shao.
Major revision at Manufacturing & Service Operations Management.
Selected for presentation at 2026 M&SOM Conference SIG Day.
AI-Augmented Gatekeeping: Combining Human and Machine Intelligence in Health Screening Programs
Jiatao Ding, Michael Freeman, Tinglong Dai.
False Abundance or Genuine Contraction? Generative AI Intermediation and the Renewal of Collective Knowledge
Jiatao Ding.
No Margin, No Mission? Managing Demand Composition in Community-Based Healthcare
Jiatao Ding, Sundara Natarajan Panchanatham, Omkar D. Palsule-Desai.
Work in Progress
Designing AI-Enabled Service Triad: Customer Choice, Calibration, and Capacity
Publications Before PhD
Tap Delay-and-accumulate Cost Aware Coefficient Synthesis Algorithm for the Design of Area-power Efficient FIR Filters. Jiajia Chen, Chip-Hong Chang, Jiatao Ding, Rui Qiao, Mathias Faust. 2017. IEEE Transactions on Circuits and Systems I: Regular Papers, 65(2), 712-722.
A Generic Framework for Monitoring Local Freight Traffic Movements Using Computer Vision-based Techniques. Xin Sun, Jiatao Ding, Giacomo Dalla Chiara, Lynette Cheah, Ngai-Man Cheung. 2017. IEEE International Conference on Models and Technologies for Intelligent Transportation Systems, 63-68.
A New Paradigm of Common Subexpression Elimination by Unification of Addition and Subtraction. Jiatao Ding, Jiajia Chen, Chip-Hong Chang. 2016. IEEE Transactions on Computer-Aided Design of Integrated Circuits and Systems, 35(10), 1605-1617.
New Algorithm for Design of Low Complexity Twiddle Factor Multipliers in Radix-2 FFT. Jiajia Chen, Jiatao Ding. 2015. IEEE International Symposium on Circuits and Systems, 958-961.
Novel Design Algorithm for Low Complexity Programmable FIR Filters Based on Extended Double Base Number System. Jiajia Chen, Chip-Hong Chang, Feng Feng, Weiao Ding, Jiatao Ding. 2014. IEEE Transactions on Circuits and Systems I: Regular Papers, 62(1), 224-233.
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