Basic App Questions
Q: Which devices does the Jexhor app support?
A: Jexhor supports devices running iOS 12.0 and above, and Android 6.0 and above.
Q: Does the app require an internet connection?
A: Jexhor is designed with a local-first approach. Most features work without an internet connection. Only content sharing and community communication require network connectivity.
Q: How much storage space does the app use?
A: The app itself is approximately 50MB. The total storage usage depends on the number of images and content you save.
Feature Usage Questions
Q: How do I add pet information?
A: In the "Discover" section, you can browse and save posts from other pet lovers. To add your own pet information, ensure the app has access to your photo library.
Q: How do I save posts I like?
A: Tap the heart icon in the bottom right corner of any post to save it. Saved content will appear in the "My Collection" section.
Q: How do I change my profile picture and username?
A: Go to the "Profile" section, tap on your avatar or username to edit. You can select a new avatar from your photo library.
Q: How do I use the community chat feature?
A: In the "Community" section, you'll see a list of chats. Tap on any chat to start communicating with community members.
Permission Settings
Q: What permissions does the app require?
A: Jexhor requires the following permissions:
Photo library access: For selecting avatars and viewing images
Storage permission: For saving app data
Q: How do I manage app permissions?
A: Go to Device Settings > Apps > Jexhor > Permissions, or manage through the permission request dialog within the app.
Technical Issues
Q: What should I do if the app crashes?
A: Try the following steps:
Restart the app
Check if your device has sufficient storage space
Update to the latest version
Restart your device
Q: What if images won't display?
A: Possible causes and solutions:
Check if photo library permissions are granted
Ensure image files are not corrupted
Restart the app
Q: What if I lose my data?
A: Jexhor stores data locally on your device. We recommend:
Regularly backup important content
Avoid frequently clearing app data
Backup data before updating the app
Account and Privacy
Q: How do I protect my privacy?
A: Jexhor does not collect any personal information. All content is stored locally on your device. You can delete app data at any time.
Q: Is the app free?
A: Yes, Jexhor is completely free with no paid features or hidden costs.
If you encounter other issues or need assistance, please contact us through:
Email: support@jexhor.com
We commit to responding to your inquiries within 24 hours.
App Name: Jexhor
Current Version: 1.0.0
Supported Platforms: iOS, Android
Last Updated: July 2025
Regular Updates: Keep the app updated to the latest version for the best experience
Permission Management: Set app permissions reasonably based on your needs
Data Backup: Regularly backup important content
Storage Management: Periodically clean up unnecessary images to save storage space
Thank you for using Jexhor! We are committed to providing you with the best pet community experience.