+61(1800) 005 886 How Do I Change My Name on Jetstar Airlines? 

Jetstar Airways' name change policy may be subject to change, and it's essential to verify the most recent information on their official website or contact their customer service for the latest details. However, as of the last update, here is a general overview of name change policies commonly implemented by many airlines, including Jetstar:

• Correction of Spelling Mistakes:  Airlines typically allow corrections of minor spelling errors in the passenger's name free of charge. This applies to situations where there is a genuine mistake in the spelling of the name.

• Full Name Change:  Changing the full name on a ticket is often not allowed due to security and anti-fraud measures. In cases where a significant name change is necessary, passengers may need to cancel the existing booking and make a new reservation, which could involve additional fees and fare differences.

• Documentation Requirements:  If there is a need for a name change, airlines usually require supporting documentation, such as a marriage certificate or legal documentation for a change of name.

• Contacting Customer Service:  Passengers are typically advised to contact Jetstar Airways' customer service as soon as they realize there is an issue with the name on their ticket. The airline's representatives can provide guidance on the specific steps to take and any associated costs.

• Fees and Charges:  Depending on the type of name change and the fare conditions, there may be fees involved. Passengers should be aware of any applicable charges and inquire about them when contacting customer service.

It is crucial for passengers to review the terms and conditions of their ticket, as well as Jetstar Airways' specific policies, to understand the rules and potential costs associated with name changes. Remember that policies can be updated, so it's advisable to check with the airline directly for the most accurate and current information.

Jetstar Airways recognizes that situations may arise where passengers need to modify the names on their bookings. The airline has established guidelines specifying when and how such changes can be made, ensuring a smooth and secure travel experience.

For minor corrections, such as spelling errors, Jetstar allows adjustments at no additional cost. This flexibility is extended to passengers who discover genuine mistakes in the spelling of their names. It is advisable for travelers to review their booking details at the time of reservation to promptly identify and rectify any minor errors.

However, for more substantial name changes that involve a complete alteration of the passenger's name, the process becomes more intricate. Jetstar, in alignment with security and anti-fraud measures, typically does not permit changing the full name on a booking. In such cases, passengers often need to cancel the existing reservation and create a new one with the correct name. It's important to note that this process may incur additional fees and potential fare differences.

Prompt communication is key Jetstar Airways encourages passengers to contact their customer service as soon as they become aware of any issues with the name on their booking. The airline's representatives are equipped to provide personalized assistance, guide passengers through the necessary steps, and offer information on any applicable fees or documentation requirements.

Passengers should remain vigilant, recognizing that policies can be subject to change. It is crucial to review the specific terms and conditions associated with their ticket. By staying in contact with Jetstar Airways' customer service, travelers can navigate any name-related issues seamlessly, adhering to the airline's policies and ensuring a stress-free travel experience.

Jetstar’s full policy for changing passenger names on bookings depends on the initial fare purchased.

Starter Fares

Jetstar’s cheapest “starter” fares have the most severe restrictions:

• No name changes are allowed at all

• The booking must be canceled and rebooked under the correct names

• This applies to both domestic and international starter fares

• No exceptions granted, even for minor spelling errors

You cannot change the passenger name on a starter fare booking. You must cancel and rebook from scratch.

Flexi Fares

On more expensive “Flexi” fares, Jetstar does permit name changes, but a hefty fee applies:

⦁ $129 per passenger on domestic flights

⦁ $299 per passenger on international flights

⦁ Fee applies per name change, not per booking

⦁ If changing multiple passengers, the price is charged per traveler

⦁ Payment of the name change fee guarantees the new name can be used

⦁ There is no guarantee of fare or seat availability if the booking canceled and rebooked

So, each name change incurs a separate fee based on the number of passengers affected.

Other Fare Types

Jetstar’s other fare categories, like Business Max and Premium Economy, have similar rules to Flexi fares:

• Name changes are allowed with a fee per passenger

• No changes on discounted sale fares

• Business Max fares have a $50 discount on the name change fee

Always check the specific fare rules before booking tickets with Jetstar. It will have limited name changes at affordable prices. 

Here are some tips on how to comply with Jetstar's strict name change policy:

• To avoid problems, double-check your name when booking; Make sure all details match the passenger's identity.

• Consider middle names – include middle names already assigned to the trip. Ignoring these could cost you a name change.

• Pay attention to the fare rules, switching to cheaper tariffs is prohibited. If you can, pay more for the Flexi fee to choose the transfer option.

• Low cancellation/rebooking fees – Consider the exchange rate against seat availability and different fees from cancellations and rebookings.

• Check details now – Double-check your reservation immediately after purchase to catch errors early.

• Online Check-in – If the name on your reservation is slightly different from the name on your ID card, try checking in online to avoid being checked at the airport.

• Be careful when asking for exemptions - Say goodbye to staff for permission to make minor changes to the sign, but don't believe they will be allowed.

• Do not make reservations in a hurry; Instead of rushing when making a reservation, write your name carefully. Last-minute bookings increase the risk of errors.

• Consider travel insurance – Some policies may help recover change fees for involuntary name issues like legal changes. While not ideal, avoiding name errors when booking is the key to side stepping Jetstar’s restrictive policy and high fees.

Compared to other airlines, Jetstar’s rules and charges for changing passenger names are uniquely prohibitive:

• Besides a small administrative fee, most full-service airlines allow complimentary name changes on bookings.

• Other financial institutions also charge for name changes, but the cost is lower. Example:

• AirAsia only charges AUD 35 per passenger.

• Scoot charges $25 for online transfers.

• Many airlines open a small free check-in repair as long as the person competes with the ticket.

• Jetstar is the only airline with a "no change" policy on its cheapest fares. Every other airline allows changes for a fee.

• Jetstar is known for having one of the strictest name policies of any airline in Australia and internationally.

Jetstar’s budget model relies heavily on ancillary fees, with name changes representing a significant revenue source. Their uniquely prohibitive rules maximize income from these fees. 

Can I change my name on my Jetstar card?

varies depending on price. Jetstar's cheaper 'entry' has been banned from changing its name. Cheaper "Flexi" fares allow all passengers to pay a premium fee for changing.

How much does it cost to change name at Jetstar?

Jetstar charges A$129 per passenger for name changes on domestic bookings and A$299 per passenger on international flights. This applies to Flexible fare types that allow changes.

Why is Jetstar's name transfer fee so high?

Jetstar relies heavily on surcharges as part of its low-cost airline model. Since transfer fees are their main source of income, they keep their prices high.

Can Jetstar waive the name change fee?

Fares may sometimes be waived at the discretion of Jetstar staff but this is not guaranteed. Their policy is to charge a replacement fee.

What happens if I find a small error in my step?

Unfortunately, spelling corrections, even if they are single letters, are still considered renaming by Jetstar. Models change the cost of use.

What happens if the name/surname of my book is wrong?

The literal does not allow the first and last order to change. For flexible fares, the standard transfer fee per passenger will be applied.

Can I change the child's name during an appointment?

Yes, Jetstar charges minors the standard fee for name changes. There are no discounts or exemptions for underage riders.

What should I do if I get married/divorced after the appointment?

Since a valid name change is required to change the reservation, Jetstar prices for the Flexi tariff will also apply in this case.

How does Jetstar's policy compare to other airlines?

Jetstar is known for its poor name change policy and is more expensive compared to full-service airlines and other financial institutions.

What happens if I cannot pay the name change fee?

To benefit from the cheaper price for the first time, your only option is to cancel your order and purchase a new ticket in your correct name (if applicable). Changes to the flexible tariff will be subject to a fee.