I am Your Rockstar Virtual Assistant!
I assist creative entrepreneurs in bringing their visions to life, allowing them to take back their time and enjoy stress-free vacations.
I bring a unique blend of adaptability, technical proficiency, and customer-focused solutions to your business.
I excel in multitasking, communication, and problem-solving, ensuring that every task is executed efficiently. Choosing me means partnering with someone dedicated to enhancing your operations and driving your business success!
With nearly 5 years of experience as a Virtual Assistant, I have honed my skills across various industries, building a versatile and well-rounded expertise. Here are the fields I’ve had the privilege to work in so far:
Product Research and Copywriting
Data Entry Specialist
Customer Service Representative
Shopify Store Management
Medical Account Associate
Social Media Management
HANDLED PROJECTS
Content Creation and Management
Creating compelling contents across all client's social media.
Respond to comments, messages, and mentions to build relationships and enhance customer experience.
Work with marketing, design, and sales teams to ensure consistent branding and messaging.
Keep up with social media trends, algorithm changes, and emerging platforms.
Basic Photo Editing
Edit and enhance images to meet client specifications and maintain visual consistency.
Adjust brightness, contrast, and color balance to improve photo quality.
Crop, resize, and optimize images for various digital platforms and print materials.
Remove blemishes, imperfections, and distractions to ensure clean, professional visuals.
Collaborate with designers, marketers, and content creators to align visuals with brand identity.
Organize and manage image files efficiently for easy access and future use.
Apply filters and basic effects to achieve desired aesthetics while preserving image quality.
Stay updated on editing tools, software enhancements, and emerging visual content trends.
Ensure timely delivery of edited images to meet project deadlines and client expectations.
Customer Service and Data Entry
Provide prompt and professional support to customers, addressing inquiries and resolving issues efficiently.
Accurately input, update, and manage data across systems to ensure records are current and error-free.
Collaborate with internal teams to streamline processes and improve overall customer satisfaction.
Handle a high volume of customer interactions while maintaining attention to detail and data accuracy.
Stay informed on company policies, product updates, and data management best practices.
COMPANIES I'VE WORKED WITH
TOOLS I'M PROFICIENT IN
Virtual Assistant Rockstar
DAVAO, PHILIPPINES
EMAIL: heyitsjessecervantes@gmail.com
WhatsApp and iMessage: +6390 838 25214
SKYPE: live:.cid.83f440db64840fcf
ASSESSMENTS: EFSET, GRAMMAR TEST, DISC, IQ TEST, PERSONALITY