Resume

My 10+ years’ Proposal Management experience includes progressively responsible experience working in fast-paced, high-volume proposal team environments, supporting procuring contracts valuing over a combined $1 billion dollars; developing management approach plans, past performance and experience, quality plans, staffing plans, resumes, transition plans, and writing non-technical responses; working with and supporting teams of Business Development, Capture Managers, and C-Suite in establishing a steady pipeline of proposal activity; working with multiple, diverse and globally-dispersed teaming partners to prepare compliant proposals; providing full proposal life cycle development utilizing the Shipley Process including: playbook development, schedule development, meeting facilitation, status and action item tracking, template development, color team review facilitation, budget development, production, and submission. I have submitted proposals to numerous agencies, including Local/State/Federal government agencies, including state Departments of Education, city/state Emergency Management & FEMA. Experience developing content strategy & technical documentation for State/Federal clients.

My 15+ years' Technical Writing and Documentation experience includes creating, writing, editing, and revising a variety of technical and end-user documentation; collaborating with programmers, engineers, and management during the design phase to gain project insight; analyzing the project requirements to determine the types of documentation needed and ensures accuracy and completeness of all technical documentation; supporting quality assurance efforts, assembling documentation for audits, and ensuring the documentation is compliant with project requirements; researching and evaluating new documentation tools and methods, documents, and improving documentation processes; assisting in maintaining the IT documentation libraries and performing activities as designated by management. Specific tasks include: interviewing SMEs and compiling data and reports using Excel and Word; developing end-user documentation of proprietary software applications for print and web using the CMS Author-IT; presenting documentation to stakeholders; developing new and editing existing workflows using VISIO; creating image maps using Fireworks; performing system and usability tests and reviewing manuals for style; participating in peer reviews and collaborating with team members; providing Author-IT content for staging and deployment for publication build cycles; producing deliverables as requested.

Additionally, I have developed and managed social media content, including creating ad campaigns, and website creation and design for clients. These projects have involved utilizing multiple social media platforms, research, design, image, infographic and logo creation, multimedia and video creation, and interviewing and copywriting. Not only have these projects allowed me to hone my skills across social media platforms, I have continued to discover exciting and versatile facets of the communications field.