e-Learning

Secured Future: Cyber Security Training

Tools: Articulate Storyline | Adobe Illustrator

Audience: 23-60 employees with a foundational knowledge of cyber security practices

Business Problem: Financial losses due to security breaches stemming from weak passwords and phishing scams.

Solution: A comprehensive, interactive training program that will teach the learners how to Create stronger passwords, Identify phishing emails, Recognize suspicious websites, and Encrypt emails and other such materials that contain sensitive and private data. Training success is measured by clear metrics—completion rate, knowledge improvement, reduced incidents—reinforcing the importance of skill application in real-world contexts.

Highlights: 

• The course applies the Mayer’s Multimedia Principles by combining visuals (e.g., simulated phishing emails, password strength metrics) with voiceovers and concise text, supporting better knowledge retention.

• Content is broken into short, digestible segments that focus on a single learning objective—ideal for adult learners with varied attention spans and schedules.

• Realistic cybersecurity scenarios (e.g., identifying a scam website or responding to a suspicious email) mirror workplace situations, helping learners apply knowledge contextually.

• Interactive slide activities like drag-and-drop, click to reveal, and accordions reinforce skills through active engagement.

• Embedded knowledge checks after each learning segment allow learners to test their understanding and immediately apply new concepts.
  
  

Process: This course was developed using the ADDIE model as a framework. Common cybersecurity risks and challenges were thoroughly researched to identify learner needs, general demographics, and prevalent baseline knowledge. These insights informed the creation of detailed storyboards and design documents, which defined the course’s scope and sequence. Course effectiveness is evaluated based on learners’ increased understanding and observable improvements in cybersecurity-related behaviors, in accordance with Levels 2 and 3 of Kirkpatrick's training evaluation model. This would be measured by a decrease in financial loss due to employees using weak passwords, susceptibility to phishing attempts, and disregarding pop-ups and spam email.

Deliverables: Design Docs/Storyboards | Microlearning

Insura-Life: Evacuation and Fire Safety Procedures

Audience: Adult learners/Office Staff. 25 - 50 y/o Multi-ethnic/gender

Tools: Articulate Rise | Adobe Photoshop | Adobe Illustrator

Business Problem: Not all employees are evacuating during fire drills. Based on a Fire/Evacuation Safety survey (mock percentages), 20% of employees do not know how to use a fire extinguisher, 16% are not aware of all evacuation routes outside of their department, 32% do not know who the evacuation liaisons are. Non-compliance to an evacuation drill or real emergency can lead to legal action, fines, or detrimental effects on employee safety.

Solution: Improved Fire Prevention and Evacuation Drill Procedures. Fire safety and evacuation training play a crucial role in improving compliance rates during fire drills by ensuring that everyone understands their responsibilities and the correct actions to take in the event of an emergency. This training leads to quicker and more effective responses.

Highlights: 

• The course applies the Mayer’s Multimedia Principles by combining visuals (e.g., interactive maps, click to reveal ) and concise, bulleted text, supporting better knowledge retention.

• Content is broken into short, digestible segments that focus on a single learning objective—ideal for adult learners with varied attention spans and schedules.

• Realistic fire safety and evacuation scenarios (e.g., safe evacuations, RACE Method, proper fire extinguisher usage including the PASS Procedure and the Fire Triangle) mirror workplace situations, helping learners apply knowledge contextually.

• Interactive activities like click to reveal, and click to expand menus reinforce skills through active engagement.

• Embedded knowledge checks after each learning segment allow learners to test their understanding and immediately apply new concepts.
  
  

Process: This course was developed using the ADDIE model as a framework. Building evacuation, emergency procedures, and fire extinguisher usage were thoroughly researched to identify learner needs, general demographics, and prevalent baseline knowledge. These insights informed the creation of a content map, which defined the course’s scope and sequence. Course effectiveness is evaluated based on learners’ increased understanding and observable improvements in safe evacuations and fire extinguisher usage , in accordance with Levels 2 and 3 of Kirkpatrick's training evaluation model. This would be measured by a change in employee behaviors when in an emergency or evacuation, whether real or a drill.