JCPenney Credit Card Account Management

Creating Your Online Account

After activating your JCPenney Credit Card, setting up online account access allows you to manage your card conveniently from any device. Your online account provides 24/7 access to statements, payment options, and reward tracking.

Registration Steps

1. Visit jcp.syf.com and click Register

2. Enter your 16-digit account number from your credit card

3. Provide the last 4 digits of your Social Security Number

4. Enter your ZIP code associated with the billing address

5. Create a unique User ID (6-20 characters)

6. Create a strong password (minimum 8 characters with uppercase, lowercase, and numbers)

7. Set up security questions for account recovery

8. Agree to terms and conditions

Online Account Features

Mobile App Access

The Synchrony Bank mobile app, called mySynchrony, provides full account management capabilities on iOS and Android devices.

Mobile App Features

• Quick balance checks and available credit

• Mobile payment processing

• Push notifications for due dates and promotional offers

• Biometric login (fingerprint or face recognition)

• Digital card storage for quick reference

• Store locator integration

Setting Up AutoPay

AutoPay ensures you never miss a payment deadline. You can configure automatic payments to pay the minimum due, statement balance, or a custom amount each month.

AutoPay Configuration

1. Log in to your account at jcp.syf.com

2. Navigate to "Payment Options" or "AutoPay"

3. Select your preferred payment amount (minimum, full balance, or fixed amount)

4. Enter your bank account routing and account numbers

5. Choose the payment date (typically 5-10 days before the due date)

6. Review and confirm your AutoPay setting

Managing Account Alerts

Stay informed about your account activity by setting up customized email or text alerts:

• Payment Due Reminders: Receive alerts 3-5 days before your payment is due

• Payment Posted Confirmation: Get notified when your payment has been processed

• Large Purchase Alerts: Notifications for transactions over a specified amount

• Credit Limit Alerts: Warning when you reach a certain percentage of your credit limit

• Promotional Offers: Exclusive cardholder deals and special financing opportunities

Updating Personal Information

Keep your account information current to ensure you receive important communications and statements.

Information You Can Update Online

• Mailing address (billing and shipping)

• Phone numbers (home, mobile, work)

• Email address

• Password and security questions

• Communication preferences

Information Requiring Phone Support

• Legal name changes (requires documentation)

• Social Security Number corrections

• Account ownership transfers

• Credit limit increase requests