Party Equipment Rental Service in Lower Delaware & Maryland Eastern Shore

You can reserve rentals easily through our website by browsing the available categories and selecting your desired items. Once you've made your selections, just follow the online checkout process to submit your order. You’ll receive a confirmation email along with a digital contract. Our team will follow up to verify delivery details and ensure everything is in place for your event. If you need assistance, you’re also welcome to call us for personal support.

After placing your order, you’ll receive an automated confirmation and your rental agreement via email. Our team will then review your order, check availability, and contact you if any adjustments are needed. Closer to your event date, we’ll provide a delivery window and finalize any outstanding details. Communication is a top priority for us so that you can expect regular updates leading up to the event. We aim to make the process smooth from start to finish.

We recommend placing your order as early as possible, especially during busy seasons or holiday weekends. While we do our best to accommodate last-minute requests, early reservations help ensure availability and allow time to plan for delivery logistics. Booking ahead also gives you more options when choosing from our inventory. Once reserved, your items are secured and prepared for your event date. If you’re unsure about timing, our team is happy to guide you.

We understand that plans can change, and we aim to be as flexible as possible. If you need to cancel or adjust your order, please contact us as soon as possible. Changes may be accommodated depending on the timing and availability of other rentals. While some cancellations may incur a fee, we strive to work with customers fairly and respectfully. Communication is key, so don’t hesitate to reach out if anything changes.

Yes, setup and takedown are included with all rental deliveries. Our trained staff will handle the entire installation process, ensuring everything is safe, secure, and ready to use. We also take the time to review safety instructions and address any questions you may have before you leave. After your event, we’ll return to dismantle and collect the equipment. You won’t need to lift a finger—just enjoy the celebration.

Safety is a top priority in everything we do. All rental items are thoroughly cleaned and inspected before each use to ensure they are in excellent condition. Our team follows strict setup procedures, using appropriate anchors and securing all units to industry standards. We also provide clear guidelines on supervision and use for every rental. Our goal is to create a safe and worry-free experience for every guest at your event.

Absolutely. Cleanliness and hygiene are essential, and we take them very seriously. Every rental item is carefully cleaned, sanitized, and inspected before delivery to ensure it meets our quality standards. We use effective cleaning products that are safe for both children and adults. Our team takes pride in delivering items that look great and are ready for immediate use. Clean, well-maintained equipment is a key aspect of what sets our service apart.

On delivery day, you’ll receive a time window in advance, allowing you to plan accordingly. Our team will arrive during that window, set everything up, and make sure all items are functioning correctly. We’ll walk you through any safety instructions and answer any final questions you have. Once everything is in place, you can relax and enjoy your event knowing your rentals are in expert hands. We’ll return at the scheduled pickup time to handle takedown.

Yes, many of our rentals are suitable for both indoor and outdoor use. When booking, please let us know where you plan to set up, so we can ensure the equipment is ideal for the space. Indoor setups typically require different anchoring methods and may have size or clearance restrictions. Our team will help determine what works best for your venue and event layout. With the proper planning, your celebration can go off without a hitch in any setting.

We understand that the weather can be unpredictable, especially for outdoor events. If poor weather is forecasted, we ask that you monitor the conditions and notify us of any concerns. In some cases, we may be able to reschedule or modify your setup depending on availability. Safety is our primary concern, so we may delay or adjust delivery times if necessary. We're committed to working with you to find the best solution for your situation.