Created documentation for administrative, IT, and marketing processes.
Installed and troubleshot software/hardware issues across departments.
Managed supplier databases and procurement requests.
Conducted CV screening and shortlisted candidates for final management review.
Edited and modified the company website using WordPress.
Researched and analyzed market trends and findings to support business decisions.
Utilized SAP for tracking, auditing, and maintaining accurate inventory records of more than 100,000 items.
Leveraged Microsoft Excel for creating detailed inventory reports, performing reconciliations, and analysing inventory performance data.
Implemented inventory control procedures using SAP and MS Office tools, streamlining processes such as stock rotation, shelf labelling
Managed IT systems (WYB Inventory Management System) and supported the integration of new technologies into educational labs.
Provided troubleshooting and maintenance for hardware and software systems to ensure smooth lab operations.
Set up labs for engineering experiments by installing software (PLC, Proteus), creating and managing user logins, enhancing practical learning.
Contributed to lab development by creating detailed specification lists and suggesting equipment designs using 3D modelling software (SolidWorks).
Conducted testing and debugging to ensure the reliability and functionality of systems (AJAX, JavaScript, and PHP functionalities) across 5+ projects.
Supported the implementation of algorithms to optimize software performance (payment processes, software module integration).