Email: jasmin.manseau@telfer.uOttawa.ca
I am an Assistant Professor at the Telfer School of Management at the University of Ottawa. My research interests focus on the strategic and entrepreneurial uses of artificial intelligence and digital technologies. I have published in leading management and information systems journals, including the Association for Computing Machinery Transactions on Management Information Systems (TMIS), the Journal of Business Ethics, and the Journal of Management.
My research particularly examines natural language programming applications, including conversational assistants and AI-enabled biometric technologies, and their implications for the digital workplace. Before entering academia, I worked as a Petroleum Field Engineer in Western Canada’s oil and gas industry and later as a Management Consultant in Strategy and Operations at Deloitte. I am also the co-founder of a software development company based in Gatineau.
Education:
2025 PhD in Management (Information Systems) - Queen's University, Kingston, Canada
2010 MBA - University of Ottawa, Ottawa, Canada
2006 Bachelor of Mechanical Engineering - McGill University, Montreal, Canada
May 2026 - Invited to review a paper for the International Journal of Human-Computer Interaction (IJHCI) on digital dehumanization
May 2026 - Accepted paper to the 49th Information Systems Research Seminar in Scandinavia (IRIS2026) in Varmaland, Iceland
May 2026 - Invited to review a paper for the International Conference for Information Systems (ICIS 2026)
May 2026 - Accepted publication at Journal of Management (FT50) on biometric and job insecurity to the Journal of Management (JOM), Killoran, J, Park, A, Manseau, J., Kietzmann, J, (2025), Bodily Data Control, Human Agency Threats, and Job Insecurity.
April 2026 - Entrevue audio sur Radio-Canada sur le sujet de l'IA et de son utilisation possible dans un dossier rejeté d'immigration
March 2026 - Reviewer for a paper on explainable AI for the Scandinavian conference of information (SCIS2026) systems in Varmaland, Iceland
March 2023 - Final judge for the Telfer Case Competition in International Business for Knak https://knak.com/
March 2026 - Resubmitted a 2nd R&R at Journal of Management (JOM - FT50) on digital technologies and managerial control of employee data
February 2026 - Submitted a conference paper for the upcoming Pacific Asia Conference of Information Systems (PACIS 2026) in Indonesia on the topic of artificial intelligence and social exchange theory
February 2026 - Resubmitted our R&R literature review at the journal Information and Management
February 2026 - Submitted a conference paper for the upcoming Scandinavian Conference of Information Systems (IRIS/SCIS 2026)
January 2026 - Invited to review a Social Sciences and Humanities Research Council (SSHRC) IDG application grant on AI
January 2026 - Invited to review a paper for the Journal of Information Technology on dehumanization
January 2026 - Presented a paper at the Hawaii Information Conference on Information Systems on The Dark Side of Biometric Technologies
December 2025 - Invited Reviewer for the journal Communication for the Association of Information Systems
December 2025 - On-air discussions with Radio-Canada Toronto (Dec 17) and Radio-Canada Outaouais (Dec 18) on the topic of AI, data centers and new legislation in Ontario during the shows "Les matins d'ici" and "Y'a pas deux matins pareils"
November 2025- Invited to review a funding application for the Natural Sciences and Engineering Research Council of Canada (NSERC) submissions on design science and artificial intelligence
November 2025 - Invited Reviewer for the journal European Journal of Information Systems (EJIS) on generative AI
November 2025 - Graduation from my PhD at Queen's University. My dissertation is entitled: "Investigating the Dark Side of Human-like Conversational Agents: Technology-related Dehumanization."
October 2025 - On-air discussions with the Jim Toth Show in Winnipeg, 680 CJOB, on October 29th, and with 880 CHED in Edmonton and QR 770 in Calgary on October 30th for the Shaye Ganam show on the government using AI at the CRA
October 2025 - Interviewed by the Canadian Press on the topic of the Auditor General report, which discussed the CRA's use of a chatbot to help customers navigate basic tax/benefit information, and found a lack of information accuracy. See the article entitled: AI experts say CRA must fix human responses before pursuing AI
October 2025 - 2nd revised R&R at Journal of Management (FT50) on biometric and job insecurity to the journal of Management (JOM), Killoran, J, Park, A, Manseau, J., Kietzmann, J, (2025), How shared control of the body elicits job insecurity , Journal of Management
September 2025 - Successfully defended my dissertation entitled - Investigating the Dark Side of AI: Technology-related Dehumanization
August 2025 - Need an expert, University of Ottawa media relations on the announcement of Canada partners with Cohere to explore AI in the public service, https://www.uottawa.ca/about-us/news-all/academic-expertise-canada-partners-cohere-explore-ai-public-service
August 2025 - Awarded tri-council funding for 2025 SSHRC-CRSH Insight Development Research Grants on the topic of ethical boundary management in the age of biometrics, https://telfer.uottawa.ca/en/research/research-excellence/, https://www.linkedin.com/posts/telfer-school-of-management_telfernation-telferforabettercanada-activity-7361469931290329089-mudn/
August 2025 - Interviewed by the Canadian Press and Betakit on the topic of the Canadian government moving to AI to streamline operations, https://www.uottawa.ca/about-us/news-all/academic-expertise-canada-partners-cohere-explore-ai-public-service
August 2025 - Conditional acceptance of a paper for the Hawaii Information Conference on Information Systems (HICSS 2026): Killoran, J., Park, A., Manseau, J., Kietzmann, J., 2026, The Dark Side of Biometric Technologies
August 2025 - Attended AMCIS in Montreal and presented research on an agent-based simulation of how employees interact with AI
July 2025 - Need an expert, University of Ottawa media relations on the announcement of Canada's Position in the Global AI Race Post-Trump's Action Plan, https://www.uottawa.ca/about-us/news-all/academic-expertise-canadas-position-global-ai-race-post-trumps-action-plan
July 2025 - Resubmitted revised R&R at Journal of Management (FT50) on biometric and job insecurity to the journal of Management (JOM), Killoran, J, Park, A, Manseau, J., Kietzmann, J, (2025), How shared control of the body elicits job insecurity , Journal of Management
July 2025 - Reviewer for the Hawaii Information Conference on Information Systems (HICSS 2026) in digital systems
July 2025 - Nomination for best paper award at the Pacific Asia Conference of Information Systems (PACIS 2025) in Kuala Lumpur, Malaysia
June 2025 - Awarded Dean`s Travel Fund research grant (3200$) to attend the Pacific Asia Conference of Information Systems (PACIS 2025)
June 2025 - Journal submission at Information and Management entitled Navigating Paradoxes in IT Project Management: Unveiling Challenges and Leveraging Opportunities for Success, under review
June 2025 - Submission of a paper for the Hawaii Information Conference on Information Systems (HICSS 2026) on biometrics: Killoran, J., Park, A., Manseau, J., Kietzmann, J., 2026, The Dark Side of Biometric Technologies: How Shared Control of the Body Elicits Job Insecurity
May 2025 - Reviewer for ICIS 2025 on the topic of artificial intelligence
May 2025 - Conference article accepted for PACIS 2025 in Kuala Lumpur in Malaysia, July 5-9 entitled Navigating the Future of IT Project Management: From Global Crises to AI-Driven Transformation
May 2025 - R&R at Journal of Management (FT50) on biometric and job insecurity to the journal of Management (JOM), Killoran, J, Park, A, Manseau, J., Kietzmann, J, (2025), Shared control of the body, perceived creepiness, and dignity erosion: How biometric technologies elicit job insecurity, Journal of Management, Revise & Resubmit first round
April 2025 - Conference article accepted for AMCIS 2025 as a work-in-progress paper on agent-based modelling of AI
April 2025 - Reviewer for the journal AI & Ethics on the topic of ethical use of AI
March 2025 - Reviewer for the Americas Conference for Information Systems (AMCIS 2025) on the topic of AI and overreliance.
March 2025 - Submission of paper on biometric and job insecurity to the journal of Management (JOM) (FT50), Killoran, J, Park, A, Manseau, J., Kietzmann, J, (2025), Shared control of the body, perceived creepiness, and dignity erosion: How biometric technologies elicit job insecurity, Journal of Management, (Under review)
February 2025 - My perspective through media relations at U of Ottawa on Grok-3: is it the smartest AI chatbot?, https://www.uottawa.ca/en/news-all/academic-expertise-grok-3-it-smartest-ai-chatbot
February 2025 - conference paper submitted to the Pacific Asia Conference of Information Systems (PACIS), Manseau, J., Mignerat, M., 2024, Navigating the Future of IT Project Management: From Global Crises to AI-Driven Transformation
January 2025 - Entrevue en onde de Radio-Canada Alberta/T.N.O. sur l'impact du développement de DeepSeek sur l'industrie albertaine et les compagnies nord-américaines
January 2025 - Is DeepSeek's chatbot better for the environment? - Interviewed by the CBC on January 30, 2025. Video recording describing that AI’s use of energy and water is expected to continue to grow exponentially. The new AI-powered chatbot DeepSeek claims to be using much less energy than its competitors. I describe that it is a good that the conversation of AI and energy is happening.
January 2025 - My perspective through media relation at U of Ottawa on DeepSeek, https://www.uottawa.ca/about-us/news-all/academic-expertise-deepseeks-breakthrough-fueling-generative-ai-revolution-affordable
January 2025 - Submission of an emergent research-in-progress paper to the conference AMCIS 2025 on an agent-based modelling simulation entitled: Manseau (2025), Understanding The Effects Of AI Tasks And Social Deskilling: An Agent-Based Modeling Approach (under review)
January 2025 - Submission of paper on biometric and job insecurity to the Academy of Management Review (AMR) (FT50), Killoran, J, Park, A, Manseau, J., Kietzmann, J, (2025), Shared control of the body, perceived creepiness, and dignity erosion: How biometric technologies elicit job insecurity, under review
January 2025 - Applying for SSHRC funding application for Insight Development Grant on the topic of AI-enabled digital technologies
November 2024 - Accepted paper at the Journal of Business Ethics (FT50), Killoran, J., Manseau, J, Park, A, Kietzmann, J, 2024, Supporting And Humiliating Dignity With Biometric Technologies: An Affordance Perspective, https://doi.org/10.1007/s10551-024-05889-4
November 2024 - conference paper submitted to the European Conference of Information Systems (ECIS), Manseau, J., Mignerat, M., 2024, From Y2K to COVID-19: Reshaping IT Project Management through Global Crises and Resolving Paradoxical Tensions with Agile Approaches
October 2024 - Judge as part of the 5th Annual Telfer Graduate Research Programs Thesis Competition
October 2024 - Minor revisions at the Journal of Business Ethics (JBE) for a paper on biometrics
September 2024 - Hosting an introductory seminar for new faculty at the University of Ottawa to present my research interests. https://telfer.uottawa.ca/telfer-knowledge-hub/better-canada/investigating-a-new-generation-of-technology-meet-professor-jasmin-manseau
Mai 2024 - Présentation à la conférence francophone de l'ACFAS à l'Université d'Ottawa intitulé : Assurer la Pérennité des Ressources Éducatives Libres (RÉL) : Stratégies et Défis pour dynamiser et actualiser un Manuel Ouvert – la perspective des professeurs successeur
May 2024 - Submitted a revise and resubmit at the Journal of Business Ethics (FT 50) on biometrics and affordance: Killoran, J., Manseau, J, Park, A, Kietzmann, J, 2024, Supporting And Humiliating Dignity With Biometric Technologies: An Affordance Perspective, Journal of Business Ethics
March 2024 - Participated as a final judge in the International Business Case Challenge at Telfer with Telesat
January 2024 - Attended Hawaii International Conference on System Science (HICSS), Biometric Affordances and Ethical Dilemmas: Considerations for a Better Workplace - https://scholarspace.manoa.hawaii.edu/items/a6b9f405-8161-4d82-a000-4d8d4b9a8798
December 2023 - Submission of a paper under review at the Journal of Business Ethics on biometrics entitled: Supporting and humiliating dignity with biometric technologies: An affordance perspective
September 2023 - Attending a course on Agent-Based Modelling offered by the CIHR Smart City Initiative out of the University of Guelph
August 2023 - Accepted conference paper for the Hawaii International Conference on System Science (HICSS) taking place January 3-6, 2024
July 2023 - Joined the Association of Computing Machinery (ACM)
July 2023 - Reviewer for the Hawaii International Conference on System Science (HICSS) on the topic of artificial intelligence
June 2023 - Journal publication in the Association for Computing Machinery (ACM) Transactions on Management Information Systems (TMIS) entitled ICT Interactions and Covid-19 - A Theorization Across Two Pandemic Waves - https://dl.acm.org/doi/10.1145/3597938
May 2023 - Representative of the Part-time professors to meet for the AACSB recertification program at the Telfer School of Management
April 2023 - Teaming up with the Community Engagement group at the University of Ottawa to help three social enterprise businesses
March 2023 - Telfer School of Management panelist for the open house at the school
March 2023 - Judge for the the Inaugural Telfer Case Competition in International Business with Kinaxis
March 2023 - Reviewer for the conference AMCIs 2023 in digital innovation and adoption and diffusion of information technology
December 2022 - Revise & Resubmit for ACM Transactions on Management Information Systems
November 2022 - Reviewer for the European Journal of Information Systems (EJIS)
October 2022 - Representative for Part-Time Professors at the Telfer School of management as part of the re-accreditation process for AACSB
May 2022 - Reviewer for the International Conference of Information Systems (ICIS 2022) to review articles in IS and project management
March 2022 - Recipient of the Michael Durland Graduate Fellowship Award from Queen`s University for academic achievement
January 2022 - Reviewer for the European Conference of Information Systems (ECIS) on the topic of artificial intelligence and explainability
January 2022 - Joining the Professional Development Institute (PDI) at the University of Ottawa and center for continuing education
June 2021 - Recipient of the Inaugural Telfer Excellence Award for Part-Time Professors to recognize the contribution of part-time professors whose academic leadership via their teaching, research and service to the community are acknowledged as outstanding
June 2021 - Chair of the Organizational Behaviour Ethics and Justice in Organizations division at ASAC 2021, Montreal, QC
March 2021 - Reviewer for the journal of the Communications of the Association for Information Systems (CAIS) on the topic of artificial intelligence
December 2020 - Awarded the New PhD Student Research Excellence Award, 2020, Queen’s University, Smith School of Business. This highly competitive award is awarded to recognize an individual PhD student amongst all disciplines whose pre-comprehensive exam academic progress and demonstrated research potential are acknowledged as outstanding. It is commemorated with a financial award and the name engraved on the New PhD Students Research Excellence Plaque displayed at the Smith School of Business.
November 2020 - Best PhD Student Reviewer Award, ACIS 2020, Australasian Conference on Information Systems (ACIS 2020). Awarded for outstanding peer contribution at the ACIS 2020 Doctoral Consortium in Wellington, New Zealand.
November 2020 - Attending the doctoral consortium at the Australasian Conference of Information Systems in Wellington, Australia on November 29th and 30th.
August 2020 - Two conference papers exploring Intelligent Employee Assistants and Natural Language Programming (NLP) applications published in the Proceedings of AMCIS 2020
August 2020 - Conference presentation at AMCIS 2020, Salt-Lake City, USA
July 2020 - A conference paper on the exploration of the Boundary between Employees and Intelligent Employee Assistants published in the Proceedings of PACIS 2020
July 2020 - Conference presentation at PACIS 2020, Dubai, UAE
