As a Registered Nurse trained in hospital and community settings, I understand both clinical workflows and administrative demands. I provide organized, detail-oriented virtual assistance to help healthcare providers streamline daily operations while maintaining professionalism and confidentiality.
Appointment scheduling & calendar management
Patient intake coordination
Email & inbox management
Data entry & digital file organization
Operating room scheduling assistance
Interdepartmental coordination (lab, pharmacy, diagnostics)
Patient follow-up communication
Coordination with laboratory and pharmacy departments
Assistance with eligibility verification (trainable)
Prior authorization support (entry-level assistance)
Referral tracking and documentation follow-up
EMR data entry assistance
SOAP note formatting
Medical transcription (basic)
Chart organization & file management
Documentation review for completeness
Developed an internal MVA Quick Reference Guide demonstrating the ability to rapidly assimilate and organize critical system information (logins, contacts, protocols). This ensures fast onboarding and operational continuity for the virtual healthcare team.
Demonstrates rapid onboarding and system organization skills.
Developed standardized email templates for patient correspondence (reminders, follow-ups). This showcases an empathetic, professional tone while using appropriate placeholders to ensure compliance and easy integration into automated communication systems.
Used for patient reminders, follow-ups, and administrative communication.
Created a streamlined digital intake form designed for efficient data collection and seamless integration into an EMR system, reducing administrative friction and ensuring the provider has all necessary clinical information.
Designed to reduce back-and-forth and ensure providers receive complete information.
Demonstrated the creation of an efficient daily schedule for a telemedicine provider, incorporating necessary buffer times, dedicated administrative blocks, and differentiated appointment lengths to maximize provider productivity.
Built to reduce provider burnout and prevent overbooking.
Designed a proactive Prior Authorization (PA) Tracker utilizing Google Sheets and conditional formatting. This demonstrates proficiency in managing complex insurance requirements, creating an audit trail, and scheduling proactive follow-up to minimize administrative rework and prevent claims denials.
Demonstrates tracking, follow-up discipline, and audit readiness.
Simulated Referral Coordination
This project was developed as a simulated clinical assessment to demonstrate medical administrative proficiency and technical workflow optimization. All patient names, facility details, and medical data are fictitious and intended for operational demonstration only.
Click the button to listen to the recording.
Patient: Doe, Jane
DOB: 03/06/1958
Provider: Samantha Johnson, MD (Stellar Health Group, LLC)
Referral To: Oceanview Medical Scheduling
Order Details: STAT Complete PFT (Spirometry w/ Bronchodilator, Lung Volumes, DLCO)
Summary of Action:
Verification: Confirmed receipt of STAT order at Oceanview facility.
Scheduling: Appointment finalized for January 11 at 10:00 A.M.
Patient Notification: Contacted Jane Doe via phone; provided appointment details, facility address, and arrival instructions.
Insurance: Verified primary insurance as United Healthcare Medicare Advantage and secondary as Atena Better Health of VA.
Status: Referral Loop Closed.
Submitted by:
Janine Therese Albaladejo, RN
Sample Internal Note demonstrating concise clinical documentation and "Closing the Loop" protocols.
Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)
Microsoft Office (Word, Excel, Outlook)
Zoom
Canva
Notion
Google Calendar
Monday.com
Data organization and spreadsheet management (research experience)
Familiarity with hospital-based EMR systems during clinical training
Exposure to patient data entry and operating room scheduling systems
While my exposure to US-based EMR platforms is limited, I am highly trainable and confident in learning new healthcare systems efficiently with proper guidance.