Tan, X., Wang, Y., and Tan, Y. (2019). Impact of Live Chat on Purchase in Electronic Markets: The Moderating Role of Information Cues. Information Systems Research, 30(4), 1107-1452. (Link)
Tan, X., Lu, Y., and Tan, Y. (2021). The Impact of Subscription Reciprocity on Charitable Content Creation and Sharing: Evidence from Twitter on Giving Tuesday. Management Information Systems Quarterly, 45(2), 535-562. (Link)
Fang, Z.*, Ho, Y.*, Tan, X.*, and Tan, Y. (2021). Show Me the Money: The Economic Impact of Membership-Based Free Shipping Programs on E-Tailers, Information Systems Research, 32(4), 1115-1127. *Authors contributed equally to this work. (Link)
Tan, X., Jin, F., and Dennis, A.R. (2022). How Appreciation and Attention Affect Contributions to Electronic Networks of Practice. Journal of Management Information Systems, 39(4), 1037-1063. (Link)
Tan, X., Yan, L., and Pedraza-Martinez. A. (2024). Navigating The Digital Terrain of Prosocial Announcements and Likability. Management Information Systems Quarterly, 48(2), 613-644. (Link)
Yu, Y., Tan, X., and Tan, Y. (2024). Understanding Volunteer Crowdsourcing from a Multiplex Perspective. Information Systems Research, 36(1) 107-125. (Link)
Cheng, X., Bala, H., and Tan, X. (2025), From Links to Likes: Evidence from a Social Commerce Platform. Journal of Association of Information Systems, forthcoming. (Link)
Tan, X., Lu, Y., Tan, Y., and Wu, J. (2025), Priming Donor Identity in Digital Profiles of Online Networking Sites: Evidence from a Quasi-Experiment. Management Information Systems Quarterly, forthcoming. (Link)
Tan, X. and Tan, Y., Crypto Rewards in Fundraising: Evidence from Crypto Donations to Ukraine. (Link)
Cheng, X., Bala, H., Tan, X., Watch with Me: Danmaku Comments and Viewer Endorsements on Video-Sharing Platforms. (Link)
Fang, Z., Tan, X., Xiao, S., and Tan, Y., More Than Double Your Impact: An Empirical Study of Match-offer on Charitable Crowdfunding Platforms. (Link)
Tan, X., Sun, H., and Yao, O., Can Kindness be Matched? Dynamic Matching and Goal Matching in Civic Crowdfunding. (Link)
Tan, X., Xiao, S., Liu, Y., and Olivola, C., A Gift to Give: The Impact of Charitable Gift Cards. (Link)
Tan, X., Gan, R., and Lee, K., When Crowdsourcing Meets Crowdfunding: The Work-Donation Interplay and Its Implications for User Engagement.
Tan, X., Basu, A., and Zhang, J., Improving the Design of Generative Retrieval Systems with Dynamic Recommendations.
Tan, X. and Bala, H., Inviting Friends to Join Prosocial Lending? An Empirical Examination of the Referral Program on Kiva.
“How Work Success Drives Donation Choices: Evidence from GitCoin,” with Rowena Gan and Kyunghee Lee. MSOM, London, UK, 2025. (Scheduled to be presented by co-author)
“Will the Fork Be with You? How Forks Drive User Contributions on Open-Source Platforms,” with Jiarui Yan and Yong Tan. POMS, Atlanta, GA, 2025. (Presented by co-author)
“Chatbot Versus Search Engine: A Task-Technology Fit Perspective,” with Amit Basu and Jingjing Zhang. Scheduled for BizAI Conference, Dallas, Texas 2025
“Improving the Design of Retrieval-Augmented Generation Systems with Dynamic Recommendations,” with Amit Basu and Jingjing Zhang. The 34th Workshop on Information Technologies and Systems (WITS), Bangkok, Thailand, 2024
“The Effect of Crypto Rewards in Fundraising: From a Natural Experiment to a Dictator Game,” with Yong Tan. Conference on Information Systems and Technology (CIST), Seattle, WA, 2024
“The Effect of Crypto Rewards in Fundraising: From a Natural Experiment to a Dictator Game,” with Yong Tan. The 17th China Summer Workshop on Information Management (CSWIM), Xiamen, China, 2024
“Understanding Volunteer Crowdsourcing from a Multiplex Perspective,” with Yifan Yu and Yong Tan. Biz AI Conference, Dallas, Texas, 2024. (Presented by co-author)
“When Crowdsourcing Meets Crowdfunding: The Work-Donation Interplay and Its Implications for User Engagement,” INFORMS Annual Meeting, Seattle, WA, 2024
“When Crowdsourcing Meets Crowdfunding: The Work-Donation Interplay and Its Implications for User Engagement,” Rowena Gan and Kyunghee Lee. POMS, Minneapolis MN, 2024
“Crypto Rewards in Fundraising: Evidence from Crypto Donations to Ukraine,” with Yong Tan, INFORMS Annual Meeting, Phoenix, AZ, 2023
“A Gift to Give: The Impact of Charitable Gift Cards,” with Shengsheng Xiao and Christopher Olivola, Conference on Information Systems and Technology (CIST), Indianapolis, IN, 2022
“Government-generated Health Content and User Participation: Evidence from COVID-19,” with Lijia Ma and Yingfei Wang, INFORMS Workshop on Data Science, Indianapolis, IN, 2022
“The Role of Match Offers in Charitable Crowdfunding: A Neoclassical Economics Perspective,” with Zhen Fang, Shengsheng Xiao, and Yong Tan, Conference on Information Systems and Technology (CIST), Newport Beach, CA, 2021 (presented by co-authors)
“Can Kindness be Matched? Dynamic Matching and Goal Matching in Charitable Crowdfunding,” with Haoyan Sun, Oliver Yao, Conference on Information Systems and Technology (CIST), Newport Beach, CA, 2021 (presented by co-authors)
“Attention or Appreciation? The Impact of Feedback on Online Volunteering,” with Fujie Jin and Alan Dennis, Hawaii International Conference on System Sciences (HICSS), Maui, Hawaii, 2020
“How to Share Prosocial Behavior without Being Considered a Braggart?” with Lucy Yan and Alfonso Pedraza-Martinez, Hawaii International Conference on System Sciences (HICSS), Maui, Hawaii, 2020
“More Than Double Your Impact: An Empirical Study of Match-offer on Charitable Crowdfunding Platforms,” with Zhen Fang, Shengsheng Xiao, and Yong Tan, POMS, 2021 (presented by co-author)
“Inviting Friends to Join Prosocial Lending? An Empirical Examination of the Referral Program on Kiva,” with Jiahui Wang and Hillol Bala, INFORMS Annual Meeting, 2020
“A Gift to Give: The Impact of Charitable Gift Cards,” with Shengsheng Xiao, INFORMS Annual Meeting, Virtual, 2020
Managing Adoption of Artificial Intelligence in the Presence of Human Intelligence: A Field Study. Conference on Artificial Intelligence, Machine Learning, and Business Analytics, Philadelphia, Pennsylvania, 2019
“The Impact of Subscription Reciprocity on Charitable Content Generation and Sharing: Evidence from Twitter,” with Yingda Lu and Yong Tan, INFORMS Annual Meeting, Seattle, Washington, 2019
“How to Share Prosocial Behavior without Being Considered a Braggart?” with Lucy Yan and Alfonso Pedraza-Martinez, INFORMS Annual Meeting, Seattle, Washington, 2019
“Managing Adoption of Artificial Intelligence in the Presence of Human Intelligence: A Field Study,” with Mochen Yang and Gang Wang, INFORMS Annual Meeting, Seattle, Washington, 2019
“The Impact of Online Platforms on Social Integration: Evidence from a Large-Scale Volunteer Network,” with Yifan Yu and Yong Tan, INFORMS Annual Meeting, Seattle, Washington, 2019 (presented by co-author)
“How to Share Prosocial Behavior without Being Considered a Braggart?” with Lucy Yan and Alfonso Pedraza-Martinez, POMS, Washington, DC, 2019
“You Run, I Donate: Shared Social Responsibility through a Distance Tracker Mobile Application”, with Lucy Yan and Alfonso Pedraza-Martinez, Conference on Information Systems and Technology (CIST), Phoenix, Arizona, 2018
“You Run, I Donate: Shared Social Responsibility through a Distance Tracker Mobile Application”, with Lucy Yan and Alfonso Pedraza-Martinez, the 5th Science of Philanthropy Initiative Conference (SPI), Indianapolis, IN, 2018
“Learning from Project Failure in Kickstarter”, with Yingda Lu, Lin Hao, and Yong Tan, 38th International Conference on Information Systems (ICIS), Seoul, Korea 2017
“An Examination of Social Comparison Triggered by Higher Donation Visibility over Social Media Platforms”, with Yingda Lu and Yong Tan, 37th International Conference on Information Systems (ICIS), Dublin, Ireland, 2016
“The Value of Live Chat on Online Purchase”, with Youwei Wang and Yong Tan, 37th International Conference on Information Systems (ICIS), Dublin, Ireland, 2016
“User-Generated Charitable Content in Social Media: Evidence from a Field Experiment”, Conference on Information Systems and Technology (CIST), Nashville, Tennessee, 2016
“User-Generated Charitable Content in Social Media: Evidence from a Field Experiment”, with Yingda Lu and Yong Tan, INFORMS Annual Meeting, Nashville, Tennessee, 2016
“Users' Resilience to Kickstarter Scam”, with Yingda Lu and Yong Tan, INFORMS Annual Meeting, Nashville, Tennessee, 2016
“Why Should I Donate? Examining Reputation, Peer Effect and Popularity Effect on Charitable Giving over Social Media Platforms”, Workshop on Information Systems Economics (WISE), Dallas, Texas, 2015
“Loyalty Program: The Dilemma of Shipping Fee”, Conference on Information Systems and Technology (CIST), Philadelphia, Pennsylvania, 2015
“Loyalty Program: The Dilemma of Shipping Fee”, China Summer Workshop on Information Management (CSWIM), Hefei, China, 2015
“Building Reputation through Charitable Giving in Online Social Networking Environment”, with Yingda Lu and Yong Tan, INFORMS Annual Meeting Philadelphia, Pennsylvania, 2015
“Loyalty Program: the Dilemma of Shipping Fee”, with Yi-Chun Ho and Yong Tan, INFORMS Annual Meeting Philadelphia, Pennsylvania, 2015
“The Value of Live Chat on Online Purchase”, with Youwei Wang and Yong Tan, INFORMS Annual Meeting Philadelphia, Pennsylvania, 2015
“How to design your project on the crowdfunding platform? Evidence from Kickstarter”, 35th International Conference on Information Systems (ICIS), Auckland, New Zealand, 2014
“An Empirical Examination of the Survivability of New Sellers in an Online Marketplace” , Workshop on Information Systems Economics (WISE), Auckland, New Zealand, 2014
“Design of Effective Reward Scheme on Crowdfunding Platform”, with Shengsheng Xiao and Yong Tan, San Francisco, California, 2014
“An Empirical Examination of the Survivability of New Sellers in an Online Marketplace”, with Ming Fan and Yong Tan, INFORMS Annual Meeting Minneapolis, Minnesota, 2013
Statistics Department of Southern Methodist University (2025)
Desautels Faculty of Management at McGill University (2024)
University of Connecticut (2022)
Georgia Institute of Technology (2022)
Southern Methodist University (2022)
Shanghai University of Finance and Economics (2021)
National University of Singapore (2021)
University of Illinois at Chicago (2018)
Indiana University (2017)
University of Memphis (2017)