Effective Date: July 7, 2026
International Sewing Machines, we value your privacy and is committed to Privacy Policy protecting your personal information. This Privacy Policy explains how the JACK ISM mobile application collects, uses, stores, and protects your information.
By using the JACK ISM application, you agree to the collection and use of information in accordance with this Privacy Policy.
JACK ISM is a dealer-exclusive mobile application developed by International Sewing Machines. The application enables authorized dealers to:
Book industrial sewing machines
Submit machine orders
View order history
Manage dealer information
Earn ISM Coins for eligible machine purchases
Redeem ISM Coins as discounts on future invoices
Communicate order requests with our sales team
Orders submitted through the app are reviewed and confirmed by our team through a phone call before processing.
We may collect the following information:
Name
Email Address
Phone Number
Business Address
GST Number
Login credentials (Email and Password using Firebase Authentication)
Machine models
Quantity ordered
Order history
ISM Coin balance and reward history
Basic technical information necessary for the operation and security of the application.
The application does not collect GPS location information.
The application does not access your camera.
The application does not upload photographs.
Profile images displayed in the application are default icons only.
Your information is used to:
Verify dealer accounts
Process machine bookings
Contact dealers for order confirmation
Maintain order history
Award and manage ISM Coins
Provide customer support
Improve the application's performance and security
Eligible purchases earn ISM Coins according to our reward program.
Accumulated ISM Coins may be redeemed as invoice discounts on future eligible purchases, subject to company policies and promotional terms.
JACK ISM uses Google Firebase services, including:
Firebase Authentication
Cloud Firestore
Your information is securely stored using these services.
We do not sell your personal information.
We do not rent or trade your personal information.
Your information is used solely by International Sewing Machines for business operations and dealer support.
We may disclose information if required by applicable law or legal process.
We implement reasonable administrative and technical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable means to protect your information, no electronic storage method can guarantee absolute security.
The application may send notifications regarding:
Order updates
Dealer announcements
Promotional offers
ISM Coin updates
Important service information
Dealers may request deletion of their account at any time.
To request account deletion, please contact:
Email: ismsewingmachines@gmail.com
After verification, we will:
Delete your Firebase Authentication account.
Delete your personal information stored within the application, except where retention is required for legal, accounting, taxation, fraud prevention, or other legitimate business purposes.
JACK ISM is intended exclusively for authorized business dealers and is not directed toward children under the age of 18.
The application uses Google Firebase services to provide authentication and secure data storage.
These services are governed by Google's own privacy policies.
We may update this Privacy Policy periodically.
Any updates will be posted within the application or through other appropriate communication channels. Continued use of the application after changes become effective constitutes acceptance of the updated Privacy Policy.
If you have any questions regarding this Privacy Policy, please contact us:
International Sewing Machines
Ground Floor, 4-7-18/1/7, Plot No. 7
Mallapur Main Road, Nacharam
Medchal Malkajgiri
Hyderabad, Telangana, India
Phone: +91 6303219239
Email: ismsewingmachines@gmail.com