Policy & Pricing

Everything you need to know before placing your order.

How We Work

1. Inquiry & Consultation

We start with a brief chat to understand your needs the number of staff, the type of event or brand, and the image you want to project. We’ll also answer any initial questions and guide you to the right package.

2. Design & Catalogue Selection

You’ll receive our curated catalogues to browse through (Standard or Premium). You can choose from existing designs or request slight tweaks to better fit your brand identity. We’ll confirm all the design selections before moving forward.

3. Quotation & Payment

Once your selections are made, we’ll send you a detailed quote. A 70% upfront payment is required to begin production. The balance is due upon completion, before delivery.

4. Production

After payment, production begins. We source fabric, create patterns, and produce your uniforms with great attention to detail. This typically takes 7–21 business days, depending on your order size and customizations.

5. Delivery

Once ready, your order will be packed and delivered via your preferred method (pickup, dispatch, or courier). We’ll confirm all delivery details with you ahead of time to ensure a smooth handoff.

Packages & Pricing

STANDARD PACKAGE

Perfect for ushering agencies, restaurants, and event planners who want elegant uniforms from our existing catalogues.

Includes 3 catalogues:
• Corporate Ushers
• Waitresses & Lounge Staff
• Bottle Girls

Choose from 6 curated outfits per catalogue

Minor customizations allowed (color or sleeve tweak)

Ideal for orders of 5+ uniforms
Faster production time

PREMIUM PACKAGE

A luxury experience for brands that want elevated staff presence with broader selections.

Includes 4 catalogues:
• Corporate Ushers
• Waitresses & Lounge Staff
• Bottle Girls
• Hotel / Front Desk Staff

12 outfits per catalogue + Standard
Option to mix & match across catalogues

More detailed tailoring + brand-focused looks
Best for signature events, hotels, or premium lounges

CUSTOM UNIFORMS

For clients with unique visions. We’ll design from scratch based on your team’s look, vibe, and needs.

Personalized design consultation
Made-to-measure sizing
Full creative direction: fabrics, colors, cuts

Minimum order: 6 units
Turnaround time: 10–21 business days
Quotation based on complexity

Note: Final pricing may vary depending on fabric, quantity, and design complexity.

Policy & Returns

Turnaround Time
Production typically takes 7–14 business days depending on order size, design complexity, and fabric availability. Custom orders may take up to 21 business days.

Payment Terms
A 70% non-refundable deposit is required to begin production. The remaining 30% must be paid before delivery or dispatch. We do not start production without the deposit.

Exchange & Alterations
Due to the made-to-order nature of our uniforms, we do not offer refunds or returns. We offer free minor alterations (if needed) within 48 hours of delivery. Major changes may attract additional charges.

Delivery & Pickup
We offer delivery within Benin and can assist with courier bookings for other cities. Clients may also arrange their own pickup. Delivery fees are not included in production costs.

Urgent Orders
Rush orders (under 5 working days) attract an additional express fee and are only accepted based on available capacity.

Minimum Orders
We accept a minimum of 5 uniforms per design for standard and premium packages, and 6 units for custom orders.

Note: Bottle girl uniforms require a minimum order of 4 pieces per design due to fabric sourcing and production standards.

Ready to Order?

Whether you're choosing from our catalogues or requesting a custom design, we're here to make your team look unforgettable.

📲 Message us on WhatsApp to get started.

Or click below to view our full portfolio:
🔗 View Our Portfolio

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