Let IVR do things on your behalf. Hosted Interactive Voice Response (IVR) solution allows to build a personalized call flow according to your needs. With hosted IVR solution, call management becomes intelligent through smart call tracking, routing and recording capability.
How does it work?
The interactive Voice response system is a technology which allows users to obtain information over a phone system without manual assistance, IVR receives inputs from callers by pressing of phone keys as well as voice inputs, kindly refer to the flow chart for understanding call flow and the functionalities of a hosted IVR system.
Benefits of IVR for small business?
for a small business, every incoming could be potential business, through ibizfone you never miss a business call, It increases the company productivity in a case of potential customer who looks for a proper answer for his business queries, the call can be the route to locate the agent who can provide the right information. This increases productivity and enables you to manage a higher volume of calls than usual.
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