Privacy Policy for Itzo ECS

Effective Date: September 29, 2026

Itzo ECS ("we," "our," or "us") is a management and Human Resource Management System (HRMS) application designed to help organizations manage employees, staff operations, attendance, work-related information, and administrative activities.

This Privacy Policy explains how Itzo ECS collects, uses, stores, and protects information when you use our application.

By using Itzo ECS, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how your organization uses Itzo ECS, we may collect the following information:

Personal and Employee Information

• Full name

• Employee ID or staff ID

• Profile photograph

• Date of birth, where required by the organization

• Gender, where required

• Contact information

• Email address

• Phone number

• Residential or communication address

• Job title, department, branch, or designation

• Joining date and employment-related information

Account Information

When you create or access an account, we may collect:

• Login credentials

• Username or employee ID

• Authentication information

• Organization or company information

• Account and access-role information

Attendance and Work Information

The application may collect information required for employee management, including:

• Attendance records

• Check-in and check-out times

• Leave requests and leave history

• Work schedules and shifts

• Overtime records

• Employee work status

• Task or work-related records

• Approval and administrative records

Location Information

If enabled by your organization and required for attendance, field work, or other legitimate business purposes, the application may collect location information.

Location data may be used for purposes such as:

• Attendance verification

• Check-in/check-out verification

• Work-location verification

• Field staff management

• Organization-approved operational activities

Location access will be requested only when required for a relevant application feature and subject to applicable device permissions.

Device and Technical Information

We may automatically collect certain technical information, including:

• Device model

• Operating system and version

• Application version

• IP address

• Device identifiers

• Crash reports

• Log information

• Network information

• General diagnostic information

2. How We Use Information

We may use collected information to:

• Create and manage employee accounts

• Authenticate users

• Manage employee records

• Record attendance and working hours

• Manage shifts and schedules

• Process leave requests and approvals

• Support HR and administrative operations

• Verify attendance or work locations where enabled

• Provide organization-specific management features

• Maintain application security

• Detect unauthorized access or misuse

• Troubleshoot technical problems

• Improve application performance and reliability

• Communicate important service or account information

• Comply with applicable legal and regulatory requirements

3. Information Sharing

Itzo ECS does not sell users' personal information.

Information may be accessible to authorized personnel of the organization that uses Itzo ECS, based on their assigned roles and permissions.

We may also share information with trusted service providers when necessary to operate, maintain, secure, or improve the application. Such providers may process information only for authorized purposes.

We may disclose information when required to:

• Comply with applicable laws or legal processes

• Respond to lawful government requests

• Protect the rights, safety, and security of users or organizations

• Investigate fraud, security incidents, or unauthorized activities

• Enforce our terms and policies

4. Employee and Organization-Controlled Information

Itzo ECS may be provided to employees or staff members by their employer or organization.

In such cases, certain information within the application may be controlled or managed by the organization, including employee profiles, attendance, leave, work schedules, and administrative records.

Questions regarding employment records, attendance records, leave information, or organization-specific data should generally be directed to the relevant employer or organization administrator.

5. Location Data

Where location functionality is enabled, Itzo ECS may use location information for legitimate organizational purposes such as attendance verification or field-work management.

Location access is subject to the permissions granted through your device.

The application will not use location information for purposes unrelated to the relevant functionality without appropriate authorization.

Users can manage location permissions through their device settings, although disabling required permissions may prevent certain features from functioning correctly.

6. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.

Security measures may include:

• Access controls

• Authentication mechanisms

• Secure data transmission

• Role-based access

• Monitoring and logging

• Appropriate server and database security measures

However, no electronic transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain information for as long as reasonably necessary to provide the application and fulfill the purposes described in this Privacy Policy.

Employee and organizational records may be retained according to the organization's policies, contractual requirements, and applicable laws.

When information is no longer required, it may be deleted, anonymized, or securely disposed of in accordance with applicable requirements.

8. Data Deletion

Users may contact their organization or authorized administrator regarding deletion or correction of employee-related information maintained through Itzo ECS.

Where applicable, users may also contact us regarding deletion of information associated with their account.

Certain information may need to be retained where required for legal, security, accounting, employment, or legitimate business purposes.

9. Children's Privacy

Itzo ECS is intended for organizational, employee, staff, and management purposes.

The application is not intended to knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to address the situation.

10. Third-Party Services

Itzo ECS may use third-party services or infrastructure providers to support functions such as:

• Authentication

• Cloud hosting

• Database services

• Notifications

• Analytics

• Crash reporting

• Application security

These providers may process limited information necessary to provide their services and are expected to handle information according to applicable privacy and security requirements.

11. Notifications

Itzo ECS may send notifications related to:

• Attendance

• Leave requests

• Shift schedules

• Work assignments

• Administrative announcements

• Account activity

• Important application updates

Users may manage notification permissions through their device settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the application, services, legal requirements, or privacy practices.

Any updated Privacy Policy will be made available through the application or other appropriate channels. Users are encouraged to review this policy periodically.

13. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to certain personal information

• Request correction of inaccurate information

• Request deletion where applicable

• Ask questions about how information is processed

• Withdraw certain permissions through device settings

Some requests may need to be handled through your employer or organization administrator where the organization controls the relevant employee information.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your information through Itzo ECS, please contact the application or organization administrator responsible for the service.

App Name: Itzo ECS
Category: Food & Drink
Purpose: Management / Human Resource Management System (HRMS)

By using Itzo ECS, you acknowledge that you have read and understood this Privacy Policy.