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FAQ

How much is my yard card?

Prices cover 2 round trips of fuel and staff to deliver and pickup.  Example) 10 miles equals 40 miles of fuel plus the time we are on the road.

Birthday, Welcome Baby, Anniversary, Graduation, Retirement: 

• Sign displays start at $85 within 5 miles of the shop

   10 miles - $105

   15 miles - $130

   20 miles - $155

   25 miles - $180

• An additional charge will be added for more than 25 miles 

• Mileage in between the above listed rates will be prorated. 

• Additional days are $40

Custom messages:

• Custom messages start at $95 within 5 miles of the shop  

   10 miles - $115

   15 miles - $140

   20 miles - $165

   25 miles - $190

• An additional charge will be added for more than 25 miles 

• Mileage in between the above listed rates will be prorated. 

• Additional days are $40

What happens if it rains?

No problem!  Our cards are meant to withstand the rain!

How many signs can I choose to decorate my sign with?

Feel free to add as many signs to your order form as you would like! As stated, if someone has the specific sign before you, unfortunately, we may not be able to get it for your order. If you provide lots of signs you like, we can have options for your sign in case something is already occupied! The more the merrier!

***When typing your options into the order form, please type them in order of highest request priority to lowest so we know your must haves!

Can I buy my own card or set it up?

No, sorry! For the best quality setups, our crew does all the setups and teardowns. Sit back, relax, and enjoy!

What if the recipient I'm buying for has no interests?

We have lots of signs which we call "generic flair" to use! This typically includes presents, streamers, cupcakes, candles, party hats, etc. We'll still make sure it looks great!

What time am I getting my card?

If your yard card is a surprise, we like to come after dark the night before the event. Otherwise, we will be there early in the morning. If your event is not a surprise for the recipient, let us know any time we can set up.

What if it's snowing/wintertime?

We have special boards we will build your sign on and then place in your yard. This will prevent us from having to push the signs through snow or hard ground which typically breaks the stakes.  We use the wood bases also during the summer when there is has been a lack of rain.

Can I mow my grass?

We prefer that you mow the grass 1 or more days before receiving the yard card. If you must mow after setup, please keep a 10 ft. clearance from setup.  Grass stains them, sticks, etc. cause dents and tears on the signs.  Any damage will be noted and charged per sign to replace.. 

Can I move my sign?

Sorry, please do not!! Please leave your card where it was set up until we return to pick it up. We will use our best judgment on where to set it up. To avoid having the display moved, you are welcome to tell us an exact location in your yard where you'd like the sign.  Otherwise there will be an additional charge to make a return trip to reset it up elsewhere.  If you need it picked up sooner than we can get there, please call Sue at 618.791.6658.

What if I have dogs?

First and foremost PLEASE pickup animal waste before we arrive!  Please do not allow your pets near the signs.  Especially if on a tethered leash.  We have seen signs get bent and torn from yard leash.  Replacement costs for any damaged signs will be automatically billed to you.

Children, Balloons, Etc.

DO NOT allow children to play around the display as the signs have sharp edges.  Please do not attach real balloons, streamers, tape or anything to our signs!  DO NOT use any silly string, bubble machines, smoke machines, or chalk bombs around the signs.  Replacement costs for any damaged or missing signs will be automatically billed to you.

When will my sign get picked up?

We usually pick up our signs within 24 hours.  Typically will be early the day after the display date.  Or after dark day of the display date if we need any of the signs for another customers order.  If we have several to pickup or there are weather issues, it may take us longer to get it picked up.

Will I get charged extra if my sign isn't picked up after 24 hours?

Absolutely not!  It's not always guaranteed we'll make it within 24 hours, so we appreciate the patience while we make all of our deliveries/teardowns.

What if I want my yard card for multiple days?

No problem, there will be a $40 charge for each additional day.

What is a 'Flash'?

A flash is a sign that says the main statement (ex. happy birthday, happy anniversary, etc) on 1-2 big sign boards as opposed to individual letter signs. These are great for smaller yards. 

What things can I celebrate with a yard card?

Lots! We celebrate all sorts of events with our yard cards and can spell any custom phrase!  

I can't find a specific sign, can you make it?

 If you're not finding the sign you're looking for, contact our store to speak with an employee about possibly getting one made!

More detailed information regarding our signs is stated in our Yard Card Conditions Policy.  You can request to see it in advance of placing your order if needed.