iTravelKenya "Barizon LLC" owns and operates an online platform that provides users with
information, recommendations and services related to travel and leisure, including tools for
researching and/or booking hotels, rentals and other accommodations, attractions and
experiences, restaurants, among other leisure-related services. In this Statement, we refer to
these as our “Services”.
The information that you and others entrust us with enhances our ability to provide more
relevant, personalized and helpful Services. We know that sharing your information with us is
based on trust. We take your trust in us seriously and are committed to providing you helpful
information, products and services, curated based on the information you have shared with us.
Equally, and perhaps more importantly, we are committed to respecting your privacy when you
visit our App or use our Services and being transparent about how we use the information you
have entrusted to us.
This Statement describes how we obtain, use, and process your information. It informs you of
the rights you have, how you can exercise them and how you can contact us. Please review this
Statement carefully to learn about our practices with respect to information and privacy. By
visiting our websites and related mobile applications, as well as other online platforms such as
our affiliated partners’ websites, apps and social media, whether on a computer, phone, tablet,
or similar device (each of these is referred to as a “Device”), you acknowledge and confirm that
you have read this Statement.
Weoffer our Services to users in a number of countries and territories where the laws and
customs differ. This Statement provides a general overview of our privacy practices. In addition,
Sections 12 through 15 of this Statement provide specific information relevant to users residing
in certain regions or countries.
Notice at Collection of Personal Information
Wecollect personal information from and about you as detailed in this Notice at Collection of
Personal Information (“Notice”) and in the Statement.
What categories of personal information do we collect and why?
Biographical information & identifiers: This may include your name; phone number, postal,
billing, and email address; other information about yourself that you have voluntarily disclosed;
unique personal identifier; online identifier; IP address; account username and password; and
other similar identifiers.
Personal information categories listed in the California customer records statute: This may
include your billing and payment card information and certain information that you provide to
support your travel and planning, such as a driver’s license number, passport number or trip
insurance policy number.
Characteristics of Protected Classifications under Applicable Law: This may include your age
range, gender, and any other information about yourself that you have voluntarily disclosed. We
mayalso collect race, ethnicity, sexual orientation, or religion where you voluntarily disclose it to
us, including, for example, in the context of diversity and inclusivity disclosures you choose to
make.
Commercial Information: This may include information related to products or services that you
have purchased or obtained, including details of your membership with iTravelKenya,
purchasing and booking history, information about your travel, experience and dining plans and
preferences, and any other information about your travel plans that you have voluntarily
disclosed.
Internet or other Electronic Network Activity Information: This may include information related
to your browsing history (including pages you have visited, content reviewed, and apps
reviewed), search history, and access to and use of our Services (including automatic collection
of information as described in more detail in this Statement).
Precise Geolocation Data: This may include the location of your Device when you have agreed to
share your location information via privacy settings on your Device or, for example, if you have
uploaded photos tagged with location information.
Visual and Audio Information: This may include photos, reviews, forum and social posts, and
videos that you may provide to us. In addition, we collect communications when you contact our
customer service team, including inbound and outbound calls.
Inferences Drawn from the Above: We may generate inferences based on the above categories
of personal information.
Sensitive Personal Information: The following categories are considered “sensitive personal
information” under certain privacy laws: precise geolocation data, race, ethnicity, sexual
orientation, religion, driver’s license number, or passport number. To the extent that we use or
disclose any “sensitive personal information” or “sensitive data”, as those terms are defined in
applicable privacy laws, we do not use or disclose the sensitive personal information for the
purpose of inferring characteristics about you or for any purpose other than limited permissible
purposes, such as providing our Services and verifying, maintaining the quality of, and improving
our Services.
Wecollect and use each category of personal information for the following business and
commercial purposes described in more detail in Section 2 of the Statement: registration,
membership and other contracts, to improve our Services, personalisation and customization,
communication, and legal compliance.
Wewill retain copies of your information for as long as you maintain your account or as
necessary in connection with the purposes set out in the Statement, unless applicable law
requires a longer retention period. In addition, we may retain your information for the duration of
any period necessary to establish, exercise, or defend any legal rights.
What categories of personal information do we “sell” or “share” to third parties?
The terms “sell” and “share” are broadly defined in certain Kenya privacy laws. We may “sell” or
“share” the following categories of personal information to business partners, social media
websites, advertising networks, data aggregators, and other third parties identified in Section 3
of this Statement for purposes of delivering interest-based advertising, analysing use of our
websites and apps, and enhancing user engagement on our websites and apps and on social
media: biographical information/identifiers, Internet or other electronic network activity
information, commercial information, and inferences drawn from the above. We do not
knowingly sell or share personal information of individuals under the age of 16.
If you would like to opt out of the sale or sharing of your personal information, you may do so by
clicking on the “Do Not Sell or Share My Personal Information” link on our homepage/app. You
mayalso use a universal tool that automatically communicates your opt-out preferences, such
as the Global Privacy Control (“GPC”). We will process the GPC signal as a request to opt out.
1. Information Collected and Processed
Whenyouaccess or use our Services, we collect and process information from and about you
to provide the Services in a more personalized and relevant way. Some information we collect
passively, for example, with our servers or with cookies or other similar tracking technologies.
Someinformation we collect from different sources, including from you, affiliated entities,
business partners, and other independent third-party sources. When you use our Services by
“clicking-through” from a third-party website or when you visit third-party websites via our
Services, those third-party websites may share information with us about your use of their
service. Any information that we receive from third-party websites may be combined with the
information provided by you.
2. Information Uses and Purposes
To the extent possible, we want to provide you with relevant content and a tailored experience
when you use our Services, and we use information about you to do that, including in the
following ways:
3. Information Sharing
In order to provide some of our Services and processing activities, we use service providers and
mayneedto make available each category of information that we collect to these service
providers, and certain other third parties, including our group of companies, in the following
circumstances:
4. Information Choices
You have options with respect to the processing and use of your information by us. You can
access, update, and even close your account by visiting the “Member Profile” section on our
website or app. In addition, you can do the following:
5. Information on Children
Our Services are not intended for children, which we consider to be: (i) individuals that are 13
years of age or under, or the age of privacy consent in your jurisdiction; or (ii) when processing
data on the basis of a contract, the age of legal capacity to enter into the agreement.
6. Information Transfers
Weoffer our Services to users located in many different jurisdictions. If we transfer your
information to other countries, we will use and protect that information as described in this
Statement and in accordance with applicable law.
7. Information Security
Wehaveimplemented appropriate administrative, technical, and physical security procedures to
help protect your information. We only authorize specific personnel to access personal
information and they may do so only for permitted business functions. We use encryption when
transmitting your information between your system and ours, and between our system and
those of the parties with whom we share information. We also employ firewalls and intrusion
detection systems to help prevent unauthorized access to your information. However, we
cannot guarantee the security of information from unauthorized entry or use, hardware or
software failure, or other circumstances outside of our control.
8. Information Deletion and Retention
Wewill retain copies of your information for as long as you maintain your account or as
necessary in connection with the purposes set out in this Statement, unless applicable law
requires a longer retention period. In addition, we may retain your information for the duration of
any period necessary to establish, exercise, or defend any legal rights.
9. Information from Cookies
Wewantyour access to our Services to be as easy, efficient, and useful as possible. To help us
do this, we use cookies and similar technologies to improve your experience, to enhance
website security, and to show you relevant advertising.
10. Information on Statement Changes
Wemayupdate this Statement in the future. If we believe any changes are material, we will let
you know by doing one or more of the following: sending you a communication about the
changes, placing a notice on the website and/or posting an updated Statement on the website.
Wewill note at the top of this Statement when it was most recently updated. We encourage you
to check back from time to time to review the most current version and to periodically review
this Statement for the latest information on our privacy practices.
11. Contact
If you have a data privacy request, such as a request to delete or access your data, please visit
our dedicated privacy portal by clicking here. For general data privacy inquiries or questions
concerning our Privacy and Cookies Statement, please contact our privacy team by clicking here