If something goes wrong, we will be here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!

If there is a 24 hour or longer cancellation notice, there will be no fees. But if you inform company in the same day there is $50 cancelation fee. 

If you wish to be away while the cleaners are doing their work, just make sure that they can enter the house. Let them know where you want the keys left when the cleaning is over.

Deep cleaning is a more thorough type of cleaning suggested for homes that have not been cleaned for over a month. It includes standard cleaning on top of special services. You can check our website for further details.

Weekly or monthly services are suggested.

Typically, exterior cleaning is not included in the service. If you mention it in the booking description, however, our cleaners might be able to do it for an additional fee.

Yes. Only, make sure the areas where you need cleaning are not blocked by heavy furniture or other appliances. Any heavy lifting is excluded from cleaning services.

Under 8 feet in the condition that the customer provides a standard and safe ladder.

You can let us know what your priorities are, we can offer good and affordable services based on your request.

Our team will provide all the supplies needed. If, however, you prefer them to use your supplies and materials, make sure to mention that in your service.

We use high-quality products in the market. If, however, you are concerned about special products like Eco-friendly, Organic, pet-friendly, Anti-allergic cleaning product please make sure to mention it in the booking. We can use your preferred product if you have a preference, or we can provide it for you and add to the invoice accordingly.

Yes, all our cleaner should pass the background check before we hire them. We have a zero-tolerance policy in this matter.

Yes, if your house qualifies as being a hazardous property, the cleaners have the right to exit the property. In such a case, there will be a $35 cancellation/travel fee. Biohazardous matter like blood, poop, etc. Will not be included in the cleaning service.

Yes, if your water or electricity is shut off, the service will be canceled for a cancellation fee of $35.

We love your little friends and all your pets, but to help our cleaners to have a high focus on cleaning and also to have your pet safe, we suggest having your pet away from cleaning areas.

The day of the week will not affect the price of the order.

We do not move any furniture and appliance