For device or software specific issues you can contact Apple Care:
Apple Care - 1-800-APLCARE
For issues related to teaching or use of device in the classroom you can contact either of our Lead Keyholders, listed below:
Emery Peck - epeck7@ivytech.edu
Aaron Goodpaster - agoodpaster7@ivytech.edu
Rebekah Ireland - rireland6@ivytech.edu