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Frequently Asked Questions
Frequently Asked Questions
Below is a list of common questions and answers typically asked when looking to learn more about Managed Services Providers (MSP), IT support, and the services we provide. If you have other questions not answered here we’d love to answer them, and you can contact us here.
What is WheelHouse IT?
What is an MSP (Managed IT Service Provider)?
Why WheelHouse IT?
What are WheelHouse IT’s Response Times?
How is WheelHouse IT Accountable?
Can WheelHouse IT Create a Custom Offering for My Business?
What If We Already Have Internal Technical Support Staff?
Will WheelHouse IT Recommend and/or Purchase Hardware and Software Products for Me?
How Can I Get Started / Speak With a Representative?
Can We Take a Tour of Your Corporate Office?
Can WheelHouse IT Help Us Develop and IT Security Policy?
How Does WheelHouse IT Handle Vendor Management?
How Does WheelHouse IT Monitor Customer Satisfaction?
What Kind Of End-User Training Does WheelHouse IT Provide?
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