Reasons Why Having a Business Class Email is Important

Branding your business is the first step to making it known and successful. If you plan to start a business, then there are two things you should invest in. First, you need to create a business website and take it online. Secondly, you should have a custom business class email address.

The goal is simple- let your business be known to anyone and everyone who either hits 'subscribe' or scrolls through your website's Contact Us page. A custom email address makes you look professional, but it also helps establish your business.

A custom email address thus becomes important as it aids in improving your marketing efforts and helps establish you as a brand.

Adds to the professional appeal

The foremost advantage of having a custom email address is that it adds to the professional appeal of your business. As a brand, you will constantly be emailing your customers or clients if your email communication is using a free email account, viz. @gmail.com, @yahoo.com, etc., as opposed to a custom email address, can hurt your brand image.

A custom email address thus becomes important as it aids in improving your marketing efforts and helps establish you as a brand.

Adds Credibility

Trust is important; it is hard to gain trust. Customers trusting your business adds to the credibility of your business. But how? Take, for instance, you have a generic email address yourbusinessname@gmail.com which you use to send emails to your customers. However, your customer may think it is a spam email because it doesn't display your identity. Moreover, being generic, someone else could send them an email using a similar-looking email address like yourbusinessnames@gmail.com, and they could fall prey to a scam, and you risk losing your customer.

On the other hand, brand@yourbusiness.com helps establish trust and eventually increases your credibility.

Improves branding and marketing effort

Branding is of utmost importance. It can help your business grow or fall apart depending on how to go about it. It is everything – standard fonts and colors on your website irrespective of the web page, the style, and spelling of your business name, and lastly, your email address. Somehow, email addresses are the most neglected ones; however, they are crucial in brand building and marketing.

Your email address is visible on your business card, as well as on your website. A custom business class email address helps promote your brand, build brand awareness, and eventually enable your customers to recognize you.

Adds to the communication

Finding an email address in an inbox is a tedious task. It is more tedious if it ends up with @gmail/or any other free email extension. The reason is that everyone uses them for their usage. On the other hand, finding an email is comparatively simpler if your email ends with a custom domain.

This aids your customers and clients to contact you easily, thereby fostering good and easy communication channels. After all, communication is the key to growth and success.


Choosing a custom email address is good for your business's brand image as it helps build trust, credibility, and confidence in your customers. This eventually enhances your brand's professional appeal and aids in marketing your business better.

If you're serious about growing your small business, investing in a custom email address is the way to go.