Terms of Service
Please read all terms of service. I will assume you have read and agree to all terms when commissioning me.
If you have any questions please email me at isyldart@gmail.com
Submitting Your Request
Send me an email or direct message with a description of your request.
Include references for the character, pose, and scene if you are adding a background. (imgur is a great way to share references)
Let me know any extra details about your character you think would be useful!
Payment
Once your request is confirmed I will email you a PayPal invoice. They accept most credit/debit cards.
Payment is required in full before I start work on your commission.
What do I receive?
You will receive High Resolution images of your commission in a google drive link. Your commissions will be accessible by you and anyone you share the link with if you so choose.
If you would like an extra version WITHOUT my signature, please ask and I can upload those for free alongside your artwork.
You do not have to credit me when posting or using your commission for personal use (although it is appreciated!). However do not monetize my artwork or use it commercially for profit.
Communication
Please respond to messages in a timely manner!
If you have not paid and I do not hear back from you in 48 hours without prior notice I will consider you to have given up the commission slot and it will be given to somebody else.
If you have already paid for your commission slot and do not respond to my messages for extended periods of time (a week+) I may end up completing your commission and posting without your feedback. I want you to be happy with your commission, and your feedback is very valuable for helping me draw the best picture I can for you.
Commission Process
After payment is confirmed I will work on a draft sketch. Once it is completed I will send it to you via notes / email where we can work together to make any changes needed.
When you are happy with how your sketch looks I will then begin work on finalizing your illustration.
I usually complete commissions within three weeks after receiving payment, sometimes earlier. If a delay occurs I will always let you know.
When I finish your art I will send it to you via a private google drive link for downloading at your leisure.
I will also upload your commission to my art pages/galleries for promotional purposes. You can decline to be tagged in the description if you wish.
Commissioners who prefer to not have their art posted on my page at all can do so but will be charged a private commission fee.
Refund Policy
I reserve the right to cancel a commission at any time, or refuse service to an individual as I see fit. Reasons include but are not limited to inappropriate behavior, lack of/poor communication, or lack of mutual respect.
After payment has been made and work has begun on your commission refunds will only be issued if there is a good reason.
If work has been done on your commission already and you have received services, I will deduct an appropriate fee from your refund for time spent on your piece.
If I do not feel I can offer you a quality product I reserve the right to cancel/refuse a commission. In these scenarios you would be issued a full refund.
Additional Notes
I store most commissions in a cloud service, if for some reason you lose your commission I may be able to retrieve a copy for you. Please don't hesitate to ask!
I am willing to make only minor changes after finalizing. Big changes should happen in the sketch stage.
Gradient and solid color backgrounds are free.
If you have any questions please do not be afraid to ask 😊
Thank you for your time my friends and I hope you have a wonderful day! 💖