Privacy Policy (English)

Isword Co., Ltd. (hereinafter referred to as “Company”) complies with the personal information protection regulations of relevant laws and regulations that information and communications service providers must comply with, such as the Communications Secrets Protection Act, the Telecommunications Business Act, and the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. We are doing our best to protect user rights and interests by establishing a personal information handling policy in accordance with relevant laws and regulations.

This privacy policy applies to services and applications provided by the company and contains the following contents.

Items and collection methods of personal information collected Purpose of collection and use of personal information Sharing and provision of personal information Entrustment of handling of personal information Retention and use period of personal information Procedures and methods for destroying personal information Rights of users and legal representatives and methods of exercising them Individuals Matters related to installation/operation and refusal of automatic information collection devices Technical/administrative protection measures for personal information Contact information of personal information manager and person in charge Obligation to notify Definition of terms

The definitions of terms used in this privacy policy are as follows.

‘Users’ refer to customers (including members and non-members) who use all games and services provided by the company.
‘Service’ refers to all digitally created content related to the service, including all games and network services, applications, game money, and game items provided by the company.
‘Device’ refers to an electronic device such as a PC, smartphone, or tablet that can be used by downloading or installing an application to use the service.
‘Application’ refers to any program that is downloaded or installed and used through the device described in paragraph ③ above in order to use the services provided by the company.
'Open market store' refers to any e-commerce provider (providing in-game payments), such as mobile carrier's wireless Internet, application store, online site (portal, game site, or our homepage, etc.) that provides the ability to install and make payments for our application. refers to businesses (including businesses that
‘Platform operator’ refers to a business operator and all related services that provide services in partnership with the company when promoting or using our application.
The term 'user account' refers to information such as ID, email address, etc. for identification provided by the platform operator as described in paragraph ⑥ above under the term 'user account', and is not provided by the platform operator by directly specifying and exposing it, but is provided by a unique identification number (with special numbers or letters). is provided) and used.
‘Paid content’ refers to all online content that a user purchases through the app store operator described in paragraph ⑤ above in order to enjoy a specific effect or efficacy when using the service.
‘Free content’ refers to all online content that can be acquired for free while using gifts or services between users that have not been purchased through paid content as described in paragraph ⑧ above.
The definitions of terms used in this privacy policy are governed by relevant laws and regulations, except as provided above.

Anything not stipulated in relevant laws and regulations is governed by general commercial practices.
Items and collection methods of personal information collected

Items of personal information collected

The company collects the following personal information at the time of initial service subscription in order to provide various services. Unique identification number, game version, game usage record, user name or nickname, device unique number (device ID or IMEI) provided by the user's platform operator's service, etc.

The following information may be generated and collected during the use of the service. User status information, date and time of visit, service use record, bad use record, profile photo and nickname, etc.

In the process of using free or paid services, if inevitably necessary for payment, etc., credit card information, telecommunication company information, purchase history and gift certificate number, and other payment-related information may be collected. For consultation, we may collect additional personal information such as email address and confirmation of purchase details, and real name and proof of family relationship to confirm that payment was made by someone other than the customer.

Personal information collection method The company collects personal information in the following ways. Collected automatically through platforms in partnership with our company for service provision, collected through voluntary provision by users while subscribing to or using the service.

Purpose of collection and use of personal information

Provision of basic game functions – The company provides services such as inviting, gifting, recommending, and ranking views to the user's friends provided by the platform operator through the unique identification number of the user account. Additionally, when a user signs up, the device identification number (device ID or IMEI) is collected and stored and can be used to identify whether the user's account is normal.
Fulfillment of contract for service provision and settlement of fees according to service provision - provision of free or paid content, delivery of goods through purchase or sending of bills, etc., identity verification, purchase and payment, fee collection Membership management - identity according to use of membership service Confirmation, user confirmation related to the provision of game services, personal identification, prevention of illegal use by delinquent members (members whose contract has been terminated due to violation or violation of Article 13 of the company's Terms of Use) and prevention of unauthorized use, confirmation of intent to join, registration and membership. Limiting the number of times, preserving records for identity verification and dispute resolution, processing civil complaints such as complaint handling, delivering notices, developing new services and using them for marketing/advertising – developing new services and providing customized services, providing services and advertising based on statistical characteristics Posting, verification of service effectiveness, provision of event and advertising information and participation opportunities, identification of access frequency, statistics on member service use

Sharing and provision of personal information

The company uses users’ personal information within the scope notified in “Purpose of collection and use of personal information,” and does not use the user’s personal information beyond this scope or, in principle, disclose the user’s personal information to outside parties without the user’s prior consent. . However, in the following cases, personal information may be used and provided with caution.

If users consent to disclosure in advance: Before collecting or providing information or entrusting handling, users will be informed of who the company's affiliates are and how they will be protected/managed and will go through a process of seeking consent. If you do not agree, we will not collect additional information or share it with our affiliated companies.
When there is a request from an investigative agency in accordance with the provisions of the law or in accordance with the procedures and methods prescribed by the law for the purpose of investigation.

Entrustment of personal information handling

In order to improve services, the company may entrust personal information as follows, and in accordance with relevant laws and regulations, the company stipulates necessary matters to ensure that personal information is safely managed when entering into a consignment contract.
The purpose and contents of entrusting personal information to the company are as follows.

Purpose of use: Processing of customer consultation, prevention of unauthorized use, delivery of goods according to event progress, etc. Items provided: Retention of all information for business processing for the purpose of use, such as unique identification number, email address handled through the customer center page, purchase payment details, etc. Period: Period of retention and use of personal information until use of the application or termination of the consignment contract

In principle, users' personal information is destroyed without delay once the purpose of collection and use of personal information is achieved. However, the following information will be preserved for the specified period for the reasons below.

Reasons for retaining information according to the company's internal policy Records of unauthorized use (reason for retention: prevention of unauthorized use, retention period: 1 year)

Reasons for information retention in accordance with relevant laws If there is a need to preserve information in accordance with the provisions of related laws, such as the Commercial Act and the Act on Consumer Protection in Electronic Commerce, etc., the company retains member information for a certain period of time specified in the relevant laws. In this case, the company uses the stored information only for the purpose of storage, and the retention period is as follows. Records on contracts or cancellation of subscription, etc. (Reason for preservation: Act on Consumer Protection in Electronic Commerce, etc., retention period: 5 years) Records on payment and supply of goods, etc. (Reason for preservation: Act on Consumer Protection in Electronic Commerce, etc. , retention period: 5 years) Records on consumer complaints or dispute resolution (reason for retention: Act on Consumer Protection in Electronic Commerce, etc., retention period: 3 years) Records on identity verification (reason for retention: promotion of information and communications network use and Information Protection Act, retention period: 6 months) Records of visits (reason for retention: Communications Secrets Protection Act, retention period: 3 months)

Personal information destruction procedures and methods

In principle, users' personal information is destroyed without delay once the purpose of collection and use of personal information is achieved. The company's personal information destruction procedures and methods are as follows.

Destruction Procedure The information entered by users for service subscription, etc. is transferred to a separate DB after the purpose is achieved and stored for a certain period of time (see retention and use period) according to information protection reasons according to internal policies and other related laws and then destroyed.
This personal information will not be used for any purpose other than that for which it is retained, unless required by law.

Destruction method Personal information printed on paper is destroyed by shredding or incineration.
Personal information stored in electronic file format is deleted using technical methods that render the records unrecoverable.

Rights of users and legal representatives and methods of exercising them

Users and their legal representatives can view or modify the registered personal information of themselves or of children under the age of 14 at any time through the App Store or platform operator, and may request termination of service by logging out and deleting the application.
To view or modify the personal information of users or children under the age of 14, you can view, correct, or withdraw directly by clicking “Delete Account” through the App Store or platform operator. However, if you want to check personal information that the company does not have, you can verify your identity by checking the subscription details of the app store or platform operator that provides the game service and providing personal information by comparing it with the information recorded by the company. There must be.
If a user requests correction of an error in personal information, the personal information will not be used or provided until the correction is completed. Additionally, if incorrect personal information has already been provided to a third party, we will notify the third party of the result of the correction without delay so that the correction can be made.
The company reserves the right to cancel or delete personal information at the request of the user or legal representative in “5. Personal information is processed as specified in “Retention and Use Period of Personal Information” and is processed so that it cannot be viewed or used for any other purpose.
Matters related to installation/operation and refusal of automatic personal information collection devices

In order to create account information, the company may automatically collect device identification numbers (device ID, UDID, IMEI) when users run applications for game services. Additionally, in order to provide basic functions such as friend registration or friend recommendation, unique identification numbers and unique identification numbers related to the friend list can be automatically collected from platform users.
If users do not automatically collect this unique identification number or device identification number, we cannot provide game services such as friend invitations or gifts, and therefore cannot use our game services properly.

Technical/administrative protection measures for personal information

When handling users' personal information, the company is taking the following technical/administrative measures to ensure safety and prevent personal information from being lost, stolen, leaked, altered or damaged.
Measures against hacking, etc. – The company is doing its best to prevent members’ personal information from being leaked or damaged by hacking or computer viruses. In preparation for damage to personal information, we frequently back up data, prevent users' personal information or data from being leaked or damaged, and ensure safe transmission of personal information over the network through encrypted communication. We control unauthorized access from the outside using an intrusion prevention system, and strive to equip all possible technical devices to systematically secure security.
Minimization and training of staff handling personal information - The company's staff handling personal information is limited to the person in charge, and compliance with the personal information handling policy is always emphasized through regular training for the relevant staff.
Exceptions – The Company shall not be held liable for any problems arising from leakage of personal information due to reasons other than the Company's intention or gross negligence, or due to the user's own carelessness.
Contact information of personal information manager and person in charge

You may report complaints related to personal information protection that arise while using the company's services to the personal information manager or responsible department. The company will provide prompt and sufficient responses to user reports.

Name of person in charge and person in charge: Youngu Park Person in charge and position: CEO E-mail: ppp1408@naver.com If you need to report or consult about other personal information infringements, please contact the organization below. Personal Information Infringement Reporting Center (www.118.or.kr / 118) Information Protection Mark Certification Committee (www.eprivacy.or.kr / 02-580-0533~4) High-tech Crime Investigation Division of the Supreme Prosecutors' Office (http://www.spo) .go.kr / 02-3480-2000) National Police Agency Cyber ​​Terror Response Center (www.ctrc.go.kr / 02-392-0330)

duty of notice

Any additions, deletions or modifications to the current personal information handling policy will be announced on the company website or within the application at least 7 days prior to the effective date.

Announcement date: June 30, 2015 Effective date: June 30, 2015