Md Ismaile Hasan

Ich bin ein von Google zertifizierter Datenanalyst und studiere derzeit meinen Master in Internationaler Volkswirtschaftslehre mit einem Schwerpunkt auf Data Science. Meine Fachgebiete sind Prognosen, Finanzrisikomanagement und Datenmodellierung, die Unternehmen dabei unterstützen, schwierige Situationen sicher zu meistern. Mit meinem fortgeschrittenen technischen Wissen in Python, R, SQL und Power BI kann ich komplexe Daten in umsetzbare Erkenntnisse umwandeln, die die Leistung verbessern und fundierte Entscheidungsfindungen erleichtern. Meine Begeisterung für das Erkennen von Mustern und Trends in großen Datensätzen ermöglicht es mir, bedeutende Lösungen an der Schnittstelle von Wirtschaft und Daten zu liefern.

About Me

I am a business professional focused on International Economics specializing in Data Science and the intersection of global economic trends and advanced data analysis, data modeling, financial risk management, and forecasting. I equip myself with the latest technical skills such as Python, R, SQL, and Power BI to analyze and interpret complex data, and optimize informed decision-making.

I have more than 2 years of significant working experience in and customer management and Business Analysis. In my previous workplaces, I used ERP systems, database management tools such as Excel, Power BI, and PowerPoint. My regular day started with a communication with customer in mail or phone call and end with analysing and visualizing data to come to a optimized decision. All this work possesses me into a deep understanding of how these technical aspects can drive strategic decision-making within the business world.

My expertise in working with data and executing strategic actions motivates me to achieve organizational objectives across various sectors. I am fascinated by technology and love working with data analysis and visualization tools, and possess a deep understanding. I have extensive knowledge working in Power BI, R, Python, SQL, and MS Office tools.

Work Experience

Customer Service Consultant (Oct 2020 - June 2022)

Adzi Trims Ltd. Dhaka, Bangladesh.

Leading global manufacturer and supplier of garments Trims and Accessories focused on all international fashion and sports brands. 2500+ employees serving more than 300 brand owners and manufacturers around the world.

Main Activities and responsibilities

1. Communication with national and international customers, and internal departments such as planning, production, finance, and commercial for customer management, documentation, and ensuring smooth business process.

2. Worked for giant brands like ZARA, BERSHKA, Pull & Bear, Hugo Boss, and H&M. My main DUTIES ARE Gathering and analyzing customer feedback to identify business improvement opportunities using tools like Excel, SQL, and Python.

3. Develop and implement data-driven solutions to enhance customer service processes using ERP systems and data visualization using Power software.

4. Create detailed reports and visualizations to communicate customer service trends and findings using Excel and PowerPoint.

5. Introduced myself to tools such as R and SPSS to conduct market analysis and competitive research to understand customer preferences.

6. Monitor and evaluate business performance and key customer service metrics through dashboard tools and ERP systems.

7. Collaborate with IT and other departments to ensure data accuracy and system integration using ETL tools like Jupyter Notebook.

8. Prepare and present insights and recommendations to management for improving customer satisfaction using Jupyter Notebooks and other presentation software.

9. Design and test business solutions to enhance operational efficiency and customer service effectiveness using project management.

Business Development Officer (Internship). DeliverEat Sdn. Bhd. (26 AUG 2019 – 31 DEC 2019) Kuala Lumpur, Malaysia

DeliverEat Sdn. Bhd. operates as an online company. The Company offers an online food delivery service. DeliverEat serves customers in Malaysia.

Main Activities and responsibilities

1. Determine and investigate possible markets and business prospects while delivering technical advice and solutions to improve products. Create and put into action plans to draw in new customers and keep hold of current ones while utilizing technological know-how to meet customer demands and enhance product performance.

2. Ensure that clients' systems and software are integrated and used seamlessly by offering technical support and help for incoming questions and problems.

3. Create and deliver proposals and presentations to potential clients that include benefits and technical details. 4. Work together with IT personnel and other departments to find technical solutions to provide optimal customer satisfaction and smooth business operations.

5. Keep an eye on rivalry, market trends, and technology developments to enhance technical support services and business strategy

Education

Msc. in International Economics (Data Science). (October 2022 - Now)

Universität Paderborn.

Paderborn, Germany.

Field of study: Natural sciences, mathematics and statistics, Database and network design and administration, Management and administration. Econometrics, Time Series.

Bachelor Thesis: The Expected Impact of Artificial Intelligence on Different Industries.

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Post Graduate Diploma in Supply Chain Management. (2021 – 2022)

Academy of Business Professionals, Dhaka, Bangladesh.

Supply Chain Principles and Practices.
Logistics and Transportation Management.
Inventory and Warehouse Management
Procurement and Supplier Management
Operations Management
Global Supply Chain Management
Supply Chain Analytics
Supply Chain Strategy and Design
Risk Management in Supply Chains.

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Bachelor of Business Administration. (2016 – 2019)

Asia Metropolitan University, Johor Baru, Malaysia.

Principles of Management, Financial Accounting, Business Communication, Marketing Management, Organizational Behavior, Business Economics, Operations Management, Human Resource Management, Management Information Systems, Business Law and Ethics, Strategic Management, Financial Management, Entrepreneurship, Business Statistics, International Business, Cost Accounting, Consumer Behavior, Supply Chain Management, E-commerce, Project Management.

Language Proficiency

English - Fluent.
Bengali - Native.
Deutsch - Conversationable.
Hindi/Urdu - Fluent.

Technical Skills

Microsoft Office, Python Language, - Basic knowledge Microsoft Excel, Microsoft Powerpoint, Power BI, Power App, SQL (MySQL), PHC - ERP/CRM software, SPSS SOFTWARE, Zoom, Research and analytical skills, Adobe photoshot, R Programmimg, AWS, Azure Programming, Python (Pycharm, Jupyter Notebooks), Time Series, APPLIED SOFTWARE PRODUCTS (ERP, CRM) Modeling: Linear and logistic regressions, ML.

Hobbies

I love technology and I love coding. My hobbies are reading books traveling, working out, swimming, cycling, and walking.

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