Isitlocal - Support & Help

CONTACT SUPPORT

Need help with Isitlocal? We're here to assist you!

Email: service@rgshop.com

Response Time: We aim to respond within 7 business days

FREQUENTLY ASKED QUESTIONS

Q: How do I scan a barcode?

A: Open the app and tap the scan button. Point your camera at any product barcode.

Q: Why can't I scan some products?

A: Some barcodes may not be in our database yet. We're constantly updating!

Q: How do I check my scan history?

A: Tap the History tab to view all your previous scans.

Q: Can I use the app offline?

A: Yes! Many features work offline, though product information requires internet.

Q: How do I delete my data?

A: Go to Settings and tap "Clear History" to delete your scan history.

REPORT A BUG

Found a bug? Email us at service@rgshop.com with:

• Device model (e.g., iPhone 15 Pro)

• - iOS version

• - Description of the issue

• - Screenshots if possible

PRIVACY

Your privacy is important to us. Read our Privacy Policy at:

https://sites.google.com/view/isitlocal/home