Publications

Choi, Iseul. 2024. “Justice Delayed is Justice Denied: Managing Contracting Performance for the Equal Employment Opportunity Discrimination Complaints.” Review of Public Personnel Administration 

Choi, Iseul, Jeongyoon Lee, and David Lee. 2022. “The Influence of Planning Group Diversity on the Quality of Local Strategic Plan Design.” Asia Pacific Journal of Public Administration.

Choi, Iseul and J. Ramon Gil-Garcia. 2021. “Do Different Presentations of Performance Information on Government Websites Affect Citizens' Decision Making?: A Survey Experiment.” International Public Management Journal. 

Pardo, Theresa A., J. Ramon Gil-Garcia, Mila Gasco, Meghan E. Cook, and Iseul Choi. 2021. “Creating Public Value in Cities: A Call for Focus on Context and Capability.” In Smart Cities and Smart Governance: Towards the 22nd Century Sustainable City edited by Elsa Esteves, Theresa Pardo & Hans Scholl. Springer.

Choi, Iseul. 2020. “Does Contracting Achieve Better Performance for Democratic-Constitutional, Procedural Tasks?: Evidence from the EEO Discrimination Complaint Process.” The American Review of Public Administration.

Choi, Iseul. 2019. “Moving beyond Mandates: Organizational Learning Culture, Empowerment, and Performance.” International Journal of Public Administration. doi: 10.1080/01900692.2019.1645690

Choi, Iseul and Donald Moynihan. 2019. “How to Foster Collaborative Performance Management? Key Factors in U.S. Federal Agencies.” Public Management Review. 21 (10): 1538-1559.

Working Papers

Choi, Iseul. “Justice Delayed is Justice Denied: Managing Contracting Performance for the Equal Employment Opportunity Discrimination Complaints.” (Invited to revise and resubmit)

Choi, Iseul and Ellen Rubin. “The Spillover Effects of Contracting and Diversity Climate on Discrimination Complaints.” (Draft available)

Choi, Iseul. “Employee Engagement, Life Demands and Resources, and Performance: An Extension of the Job Demands-Resources Model.” (Draft available)

Choi, Iseul and J. Ramon Gil-Garcia. “The Impact of Information Technology Innovation on Public Employees’ Performance Information Use: Evidence from the State Level Implementation of Open Health Data Visualizations.” (Draft available). 

Choi, Iseul. “Are Administrative Burdens Relative? The Effects of Expected Program Outcomes on Citizen Responses to Administrative Burdens.” (Data collection)

Choi, Iseul and Minjung Kim. “How Does Organizational Legitimacy Towards Racial Equity Affect Citizens’ Assessment of Public Values? An Experimental Study.” (Data collection)

Choi, Iseul. “Frame of Reference (FOR) in Rater Training and Employee Perceived Procedural Justice: Evidence from a Randomized Experiment.” 

Choi, Iseul. “Does Red Tape Affect Public Employee Job Satisfaction? Examining Moderating Roles of the Types of Motivation.”