The Macintosh (MAK-in-tosh; branded as Mac since 1998) is a family of personal computers designed, manufactured, and sold by Apple Inc. since January 1984. The original Macintosh was the company's first mass-market personal computer that featured a graphical user interface, built-in screen and mouse.
Provide support and maintenance of MAC ,its applications and OS platforms
Provide Mac troubleshooting, diagnosis, and repair
Perform troubleshooting protocols
Perform installation, configuration, upgrade, repair, and preventative maintenance on software, hardware and/or systems related to Apple Computers
Provide support to end users regarding technical inquiries
Provide support to users in an enterprise environment
Resolve customer issues in a positive, professional, efficient manner
Provide information, technical assistance and education to users
Maintain, analyze, troubleshoot, and repair computer systems software.