Effective Date: September 10, 2026
Last Updated: September 10, 2026
International Relief & Development Foundation ("IRDF Global", "IRDF", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how information may be collected, used, stored, protected, and disclosed when you use the IRDF Global mobile application (the "App") or interact with services made available through the App.
IRDF Global is a Bangladesh-based organisation working in emergency relief, disaster response, and long-term community development.
The IRDF Global App is operated for and on behalf of International Relief & Development Foundation (IRDF Global).
The App is technically operated, maintained, and supported by Arch Code Solutions, a software engineering and technology service provider.
Arch Code Solutions may provide services including:
Application development and maintenance
Technical support and troubleshooting
Application hosting and infrastructure management
Security and technical monitoring
Software updates and improvements
Technical administration of App-related services
Arch Code Solutions acts as a technical service provider to IRDF Global and does not become the owner of IRDF Global's organisational data solely by operating or maintaining the App.
Where Arch Code Solutions processes personal information on behalf of IRDF Global, such processing is performed for legitimate technical and operational purposes and subject to applicable contractual, security, and privacy requirements.
For more information about Arch Code Solutions, please visit:
https://archcodesolution.web.app/
The information we collect depends on how you use the App and which features you choose to use.
If you voluntarily provide information through the App, we may collect information such as:
Name
Email address
Phone number
Organisation or affiliation information
Information submitted through contact, feedback, volunteer, registration, or other forms
Any other information you voluntarily provide to us
We collect this information only when it is necessary for the relevant feature or service.
When you use the App, certain technical information may be processed automatically, depending on the technologies used in the App. This may include:
Device type and model
Operating system and version
App version
Language and general device settings
IP address
Network information
Crash reports and diagnostic information
Information about how the App is used, where analytics or diagnostic services are enabled
We use technical information primarily to maintain, secure, troubleshoot, and improve the App.
We may use information collected through the App to:
Provide and operate App features
Respond to enquiries and requests
Process volunteer or participation requests
Communicate with users about relevant organisational activities
Provide news, programme updates, publications, and other information
Maintain and improve App functionality
Diagnose technical problems and prevent abuse
Protect the security and integrity of our services
Comply with applicable legal and regulatory obligations
Understand general App usage and improve user experience where analytics are used
To keep the App secure, reliable, and functional, IRDF Global may authorise Arch Code Solutions and other authorised technical service providers to access or process limited technical information.
Such access may be required for purposes including:
Identifying and resolving technical issues
Maintaining servers and application infrastructure
Monitoring application availability and performance
Investigating crashes and errors
Applying security updates
Performing software updates
Preventing unauthorised access or misuse
Providing technical support
Technical access will be limited to what is reasonably necessary for the relevant service.
Arch Code Solutions will not intentionally use personal information collected through the IRDF Global App for its own independent marketing, advertising, or sale of personal information.
We do not sell your personal information.
Information may be shared with authorised parties only when reasonably necessary for legitimate purposes, including:
IRDF Global may use trusted third-party service providers and technical partners to support:
Hosting and infrastructure
Application maintenance
Analytics and diagnostics
Push notifications
Security
Technical support
Communication services
These service providers may process information on behalf of IRDF Global and are expected to maintain appropriate security and confidentiality.
Arch Code Solutions may process certain information as a technical service provider for the purpose of operating, maintaining, securing, and improving the App.
Arch Code Solutions:
Website: https://archcodesolution.web.app/
We may disclose information where required by applicable law, regulation, court order, legal process, or governmental request.
We may disclose information when reasonably necessary to protect the rights, property, safety, or security of IRDF Global, our users, beneficiaries, partners, or the public.
The App may use third-party technologies or software development kits ("SDKs") to provide functionality, security, analytics, crash reporting, notifications, hosting, or other services.
Third-party services may process certain technical or other information according to their own privacy policies.
Where third-party services are used, IRDF Global expects them to process information only for legitimate purposes and in accordance with applicable privacy and security requirements.
The use of third-party services may change over time as the App is updated. When material changes occur, this Privacy Policy may be updated accordingly.
We take reasonable administrative, technical, and organisational measures to protect information against unauthorised access, alteration, disclosure, loss, or destruction.
Depending on the type of information and the service involved, security measures may include:
Secure transmission of information
Access controls
Authentication and authorisation controls
Secure hosting and infrastructure
Monitoring and security measures
Regular maintenance and security updates
Arch Code Solutions may assist IRDF Global with implementing and maintaining technical security measures for the App.
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to:
Provide the requested service or functionality
Fulfil the purpose for which the information was collected
Maintain appropriate organisational and business records
Resolve disputes
Prevent abuse or fraud
Comply with legal, regulatory, accounting, or reporting requirements
When personal information is no longer required, we will take reasonable steps to delete it, anonymise it, or securely dispose of it, subject to applicable legal and operational requirements.
Technical logs, backups, and system records may be retained for a reasonable period where necessary for security, disaster recovery, troubleshooting, or legal compliance.
If the App provides account creation, users may request deletion of their account and associated personal information.
To request deletion, contact IRDF Global using the contact details provided in this Privacy Policy.
When a valid deletion request is received, we will take reasonable steps to delete the applicable personal information associated with the account, unless we are required or permitted by law to retain certain information.
Arch Code Solutions may assist IRDF Global with technical aspects of account or data deletion when necessary.
Some information may need to be retained for legal, security, fraud-prevention, accounting, dispute-resolution, or other legitimate purposes.
If the App does not provide account creation, users may still contact us to request deletion of personal information that they have submitted through the App, subject to applicable legal requirements.
The App is not specifically designed to collect personal information from children.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us. We will take reasonable steps to review and address the situation.
The App may request device permissions only when they are necessary for a particular feature.
Depending on the version and functionality of the App, permissions may include:
Notifications
Internet/network connectivity
Camera or files, if a feature requires uploading or capturing content
Other device capabilities required for a specific user-initiated feature
Permissions are not requested for purposes unrelated to the functionality of the App.
You can manage or revoke applicable permissions through your device settings. Revoking a permission may cause the associated feature to stop working.
The App does not intentionally collect precise device location information unless a specific feature requires it and the user provides the necessary permission.
If location functionality is introduced, we will provide appropriate information about why location is needed and how it is used.
We do not use background location information for advertising purposes.
If analytics or crash-reporting technologies are used, they may collect limited technical or usage information to help us:
Understand App performance
Identify crashes and technical problems
Improve stability
Understand general usage patterns
Improve features and user experience
Arch Code Solutions may access technical diagnostic information when necessary to maintain and troubleshoot the App.
The IRDF Global App is not intended to sell personal information to advertisers.
If advertising functionality is introduced in a future version of the App, this Privacy Policy and the relevant Google Play disclosures will be updated as necessary.
The App may contain links to websites or services operated by IRDF Global or third parties.
When you leave the App and visit an external website, that website's own privacy policy and terms may apply.
IRDF Global is not responsible for the privacy practices of independent third-party websites or services.
The official IRDF Global website is:
https://www.irdfglobal.com/
The technical service provider's website is:
https://archcodesolution.web.app/
Depending on the service providers and infrastructure used by the App, information may be processed or stored in countries other than Bangladesh.
Where required by applicable law, we will take appropriate measures for such transfers and processing.
Depending on your location and applicable law, you may have rights regarding your personal information, including:
The right to know what personal information we process
The right to request access to your information
The right to request correction of inaccurate information
The right to request deletion of your information
The right to withdraw consent where processing is based on consent
The right to object to or restrict certain processing
The right to request information about how your data is handled
To exercise a privacy right, please contact IRDF Global using the details below.
We may need to verify your identity before processing certain requests.
IRDF Global works in areas involving communities, children, vulnerable persons, disaster-affected populations, and other potentially sensitive contexts.
Where information relating to beneficiaries or vulnerable persons is processed, IRDF Global will seek to apply appropriate safeguards, access controls, confidentiality measures, and purpose limitations.
The App should not be used to publicly submit or disclose sensitive beneficiary information unless the relevant feature specifically requires it and provides appropriate safeguards.
The IRDF Global App does not require users to create an account, sign up, or log in. The App does not provide an account registration or account creation feature.
Users can access the App without creating an account.
However, users who wish to become volunteers may voluntarily submit their personal information through the volunteer application form. This information may include details such as name, phone number, email address, and other information requested in the volunteer form.
Submitting information through the volunteer application form does not create an account, user profile, or login credentials for the App.
The information submitted by volunteer applicants is used to receive, review, process, and communicate regarding volunteer applications and related opportunities with IRDF Global.
Authorised IRDF Global personnel and authorised technical service providers, including Arch Code Solutions, may access or process the submitted information when necessary to operate, maintain, secure, or support the volunteer application functionality.
We do not sell volunteer applicants' personal information to third parties.
We may update this Privacy Policy from time to time to reflect changes in:
The App
Our services
Data-processing practices
Application maintenance arrangements
Applicable laws or regulations
Third-party services or technologies
When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy.
Users are encouraged to review this Privacy Policy periodically.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of personal information, please contact:
International Relief & Development Foundation (IRDF Global)
House 21, Road 10
Dhaka 1207, Bangladesh
Email: info@irdf.org
Website: https://www.irdfglobal.com/
For technical issues relating to the operation or maintenance of the App, Arch Code Solutions may provide technical support on behalf of IRDF Global.
Arch Code Solutions
Website: https://archcodesolution.web.app/
By using the IRDF Global App, you acknowledge that you have read and understood this Privacy Policy and understand how information may be handled as described above.
Where applicable law requires consent for a particular processing activity, appropriate consent will be obtained through the relevant mechanism.
© 2026 International Relief & Development Foundation. All rights reserved.