This Privacy Policy explains how Iratchi Kadai (“we”, “our”, or “us”) collects, uses, and protects the information of customers using the Iratchi Kadai App (“App”).
By using the App, you agree to the terms of this Privacy Policy. If you do not agree, please stop using the App.
We collect personal and technical information to process orders and provide a smooth shopping and delivery experience.
a. Personal Information:
Phone number (for OTP-based login)
Delivery address
Order history and preferences
Payment method (online or cash on delivery)
b. Device & App Usage Info:
Device type and OS version
App usage logs (pages visited, cart activity, etc.)
Location (used only during delivery, if applicable)
We use your data for the following purposes:
To authenticate your login using OTP
To display products and accept orders
To process payments through Razorpay (for online orders)
To assign orders to shops and delivery partners
To communicate order updates via the app
To improve our services and app performance
We use Razorpay as our payment gateway for online orders. Your card or UPI information is not stored on our servers. Razorpay may collect payment information under its own privacy policy when you complete a transaction.
We do not sell your personal data. However, to complete your order and ensure delivery, we may share information with:
Shops: To prepare and confirm your orders
Delivery Partners: To deliver your items to your address
Payment Provider (Razorpay): For secure payment processing
Legal Authorities: If required for compliance with the law
We do not share your data with Google Maps. We only redirect users to the official Google Maps app when needed (e.g., for navigation purposes).
All third parties are contractually bound to protect your data and use it only for the purpose specified.
We use industry-standard measures to protect your data:
Data is encrypted in transit
Access to data is restricted to authorized personnel
We collect only the data necessary for order and delivery flow
No method of transmission is 100% secure, but we continuously update our practices to ensure your safety.
You can delete your account at any time via the Profile screen in the app. This will remove your:
Personal details (phone number, address)
Login data
Order history
Some non-personal system logs may be retained for auditing or compliance purposes.
For additional assistance, you can contact us at: gsussoftwaresolution@gmail.com
We retain your data only as long as required to:
Complete transactions
Comply with legal obligations
Improve user experience
Once no longer needed, your data will be securely deleted.
Our app is intended for users aged 18 and above. We do not knowingly collect personal data from minors. If we find such data has been collected, it will be removed immediately and access revoked.
If you have any questions or data-related requests, please contact:
📧 Email: gsussoftwaresolution@gmail.com
🕘 Support Hours: Monday to Friday, 9:00 AM – 6:00 PM
This policy may be updated from time to time. Continued use of the app implies consent to the latest version. You are encouraged to review this page regularly.