Welcome to IQuotesGo (the "App", "we", "us", or "our"). The App is developed and operated by IQuotes Trade LLC (the "Company"). We take your privacy seriously, and this Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use the App.
Please read this Privacy Policy carefully before using the App. By downloading, installing, registering for, or using the App, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please do not use the App.
Our team has been operating in the web-based trading platform space for over 3 years, primarily serving users in Southeast Asia, including but not limited to Indonesia, India, and Vietnam, providing trading information services and related tools for financial derivatives such as Forex, Indices, and Precious Metals.
IQuotesGo is the mobile extension of our web-based services, designed to provide users with convenient access to market quotes, trading assistance tools, and account management features.
In order to provide our services, protect the security of your account and transactions, and comply with applicable financial regulations and Anti-Money Laundering (AML) laws, we may collect the following types of information:
Registration Information: name, email address, phone number.
Device Information: device model, operating system version, unique device identifiers (such as the Android Advertising ID), IP address, mobile network carrier information.
Log Information: app usage time, access frequency, click behavior, crash reports, performance logs.
The App integrates the following third-party software development kits (SDKs), which may independently collect and process your information:
Google Firebase (including Analytics, Crashlytics, Cloud Messaging, etc.)
Purpose: App analytics, crash reporting, push notifications, performance monitoring
Link: https://firebase.google.com/support/privacy
Facebook SDK (Meta)
Purpose: App event analytics, ad attribution, social login (where applicable)
Link: https://www.facebook.com/privacy/policy
These third parties may collect, store, and process data globally in accordance with their respective privacy policies. We encourage you to review these third-party privacy policies for details on their specific data practices.
The information we collect is used for the following purposes:
Providing and Maintaining Services: account registration, identity verification, market data delivery, trade execution, and settlement.
Compliance and Risk Control: preventing fraud, money laundering, and other illegal activities, and cooperating with regulatory investigations.
Customer Support: handling your inquiries, complaints, and technical support requests.
Product Improvement: analyzing app usage to improve user experience and fix crashes or bugs.
Security: detecting, preventing, and addressing security incidents, fraud, and unauthorized access.
Marketing and Notifications (with your consent): sending product updates, market information, and promotional materials. You may opt out at any time.
Legal Obligations: complying with applicable laws, court orders, or regulatory requirements.
We do not sell your personal information. We may share your information with third parties in the following circumstances:
Service Providers: including cloud hosting providers, payment processors, and SMS/email communication service providers (such as Postmark, Amazon SES, SendGrid, Infobip, etc.), limited to the scope necessary for them to perform their services.
Affiliates and Partner Brokers: to complete trade execution, clearing, or settlement, we may need to share necessary account and transaction information with partner brokers.
Regulators and Law Enforcement: to comply with legal obligations, respond to legal process, and protect the legitimate rights of the Company and its users.
Business Transfers: in the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction, and we will notify users in advance.
Other Third Parties with Your Explicit Consent.
As our business covers multiple countries and regions, including Indonesia, India, and Vietnam, and our technology providers (such as Google Firebase and Meta) may operate servers located overseas, your personal information may be transferred to, stored, and processed in locations outside your country/region, including the United States and other jurisdictions. We take reasonable technical and organizational measures to ensure that cross-border data transfers receive a level of protection consistent with this Policy.
We use industry-standard encryption technologies (such as TLS/SSL) to transmit data and encrypt sensitive information (such as account passwords) in storage.
We retain your personal information only for as long as is necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law (for example, financial regulations typically require transaction records to be retained for 5 years or more).
While we take reasonable security measures, please note that no method of transmission over the internet or electronic storage is 100% secure.
Depending on the laws applicable in your region (such as the EU GDPR, Indonesia's PDP Law, India's DPDP Act, etc.), you may have the following rights:
Right to Access: to obtain a copy of the personal information we hold about you.
Right to Rectification: to request correction of inaccurate or incomplete information.
Right to Erasure: to request deletion of your personal information, subject to applicable legal and regulatory retention obligations.
Right to Withdraw Consent: for data processed based on consent (e.g., marketing communications), you may withdraw your consent at any time.
Right to Data Portability: to request your data in a structured, commonly used format.
Right to Object: to object to certain types of data processing.
To exercise any of these rights, please contact us using the details below, and we will respond within a reasonable timeframe.
The App is intended for use by adults aged 18 and above. Given the higher risks associated with trading in financial derivatives, we do not knowingly collect personal information from minors. If you become aware that a minor has provided us with personal information, please contact us immediately so that we can take appropriate steps to delete such information.
The App and its associated web services may use cookies, SDK identifiers, and similar technologies to remember your login status, analyze usage behavior, and provide personalized content. You may manage related permissions through your device or browser settings.
We (and our third-party partners, such as Facebook) may use your device's advertising identifier (such as the Android Advertising ID) to analyze advertising performance. You may reset your advertising identifier or opt out of personalized advertising in your device settings.
Trading in financial derivatives such as Forex, Indices, and Precious Metals carries a high level of market risk and may result in the loss of your entire investment. The market data, information, and tools provided by the App are for reference purposes only and do not constitute investment advice. Please ensure you fully understand the associated risks and have the appropriate risk tolerance before using the App.
We may update this Privacy Policy from time to time to reflect changes in our data practices or applicable laws and regulations. In the event of material changes, we will notify you via an in-app notification, email, or by posting a prominent notice on this page. We recommend that you review this Policy periodically to stay informed of any updates.
If you have any questions, comments, or complaints regarding this Privacy Policy, please contact us at:
Company Name: IQuotes Trade LLC