This privacy policy applies to the iQuotes app developed by I&Q Financial LLC (hereinafter referred to as the "App"). We are committed to protecting users' privacy and ensuring that your personal information is properly handled when you use the App. Meanwhile, we strictly comply with the laws and regulations of the regions where users are located and where our business operates to standardize the processing of personal information. Please read this privacy policy carefully to understand how we collect, use, share, and protect your personal information.
1. Information We Collect
1.1 Information You Provide Voluntarily
Registration Information: When you register to use the App, we will collect the necessary information for creating an account, such as your name, email address, and mobile phone number. Our information collection activities fully comply with relevant laws and regulations. We only collect the information necessary for providing services to ensure that we do not collect your personal information beyond a reasonable scope. These data are used to identify your identity, safeguard account security, and provide you with personalized services.
Transaction - related Information: If you conduct financial transactions within the App, we will collect detailed information such as transaction amounts, transaction counterparts, transaction times, and transaction types. The collection of such information aims to accurately record and process your transactions. At the same time, it enables us to provide you with services such as transaction inquiries and reconciliations, and all collection operations comply with local financial supervision and data protection laws and regulations.
1.2 Information We Automatically Collect
Device Information: To optimize the App's performance and adapt to different devices, we will collect information such as your device model, operating system version, unique device identifier (such as IMEI, Android ID), screen resolution, and device language settings. We carry out device information collection in strict accordance with the requirements of laws and regulations, ensuring that the collection purpose is clear and legitimate and that the collection is only carried out within the necessary scope. This helps us better understand the user device environment and improve the stability and compatibility of the App.
Usage Information: During your use of the App, we will record the pages you visit, the functions you use, browsing history, operation behaviors (such as clicks, swipes, long - presses, etc.), and the time spent on each page. By analyzing this usage information, we can optimize the App's interface design and function layout. At the same time, we ensure that the collection of such information complies with local laws and regulations on data collection and use, fully respecting your privacy rights and interests.
2. Use of Information
2.1 Providing, Maintaining, and Improving Services
We use the collected information to ensure the normal operation of the App, including but not limited to account management, transaction processing, data storage, and backup. At the same time, by analyzing your usage habits and feedback, we continuously improve the functions and performance of the App. In the process of using information, we strictly abide by laws and regulations to ensure that the purpose of use is consistent with the purpose of collection and that no illegal or unreasonable information use behavior occurs.
2.2 Personalized Experience
Based on your personal information and usage behaviors, we use algorithms and data analysis techniques to provide you with personalized content recommendations, such as financial product information that matches your investment preferences and customized financial news pushes. During the provision of personalized services, we strictly follow the relevant laws and regulations on user profiling and personalized recommendations, protect your right to independently choose personalized services, and ensure that your privacy is not violated.
2.3 Security and Fraud Prevention
To ensure the security of the App and your funds, we use the collected information for security monitoring and risk assessment. We prevent fraud and malicious attacks by identifying abnormal login behaviors and transaction risk warnings. In the use of information related to security protection, we strictly comply with the requirements of network security and data security laws and regulations to ensure the legal and compliant use of information and effectively protect your account and funds.
3. Information Sharing
3.1 Third - Party Service Providers
We will cooperate with third - party service providers, such as data storage and data analysis companies, to better serve you. When selecting third - party partners, we conduct strict reviews of their data processing capabilities and compliance levels to ensure that they meet the legal requirements of our location and the locations of our users. We sign strict confidentiality agreements with third - party service providers, requiring them to use your information only within the scope necessary to perform their service duties and not to use your information for any other purposes. At the same time, we supervise their compliance with relevant laws and regulations to protect your information security.
3.2 Social Media Platforms
If you choose to log in to the App through social media platforms (such as Facebook) or use the sharing function to share content within the App on social media, we will share the necessary information with the corresponding social media platforms. When sharing information with social media platforms, we strictly follow the requirements of relevant laws and regulations, clearly inform you of the content, purpose, and scope of the shared information to ensure the legality and compliance of the information sharing behavior. At the same time, we respect the privacy policy provisions of the social media platforms themselves.
3.3 Google Play
In order to operate the App in compliance with the regulations on the Google Play platform, we will share the necessary App usage and user information with Google Play in accordance with the requirements and regulations of Google Play. We ensure that the data shared with Google Play complies with local laws, regulations, and privacy protection principles, and does not disclose your personal sensitive information. Moreover, we strictly fulfill relevant legal obligations during the data sharing process to protect your personal information security and legitimate rights and interests.
4. Information Protection
We attach great importance to the security of your personal information and have taken a series of reasonable technical and organizational measures to protect your information from unauthorized access, use, disclosure, tampering, or destruction. At the same time, we strictly comply with the requirements of relevant laws and regulations on data security and network security.
Technical Measures: We use data encryption technology to encrypt the storage and transmission of your sensitive information (such as transaction passwords and personal identification information) to prevent the information from being stolen or tampered with during the transmission and storage process. At the same time, we implement strict access control policies, restrict access to your information to only authorized personnel, and conduct detailed log records and audits of access behaviors to ensure that technical measures meet the local data security technical specification requirements.
Organizational Measures: We establish and improve internal information security management systems, conduct information security training for employees, and strengthen employees' awareness of privacy protection to ensure that employees follow strict confidentiality obligations and operating specifications when handling your information. We regularly conduct security vulnerability scans and repairs to respond in a timely manner to possible security risks and threats, ensuring that organizational management measures meet the requirements of local data security management - related laws and regulations.
5. Your Rights
5.1 Access and Correction
You have the right to access the personal information you provided in the App at any time, including registration information and transaction records. If you find that the information is incorrect or needs to be updated, you can correct and modify the relevant information through the settings options in the App or by contacting our customer service team. We strictly comply with relevant laws and regulations, respond to your requests in a timely manner, and complete the information verification and update within the specified time to protect your right to manage personal information.
5.2 Deletion
Under circumstances permitted by law, you have the right to request us to delete your personal information. You can submit a deletion request through the in - App settings or by email. We will review and process it in accordance with relevant laws and regulations within 3 working days after receiving your deletion request. If there are outstanding transactions, uncompleted service requests, or other circumstances where deletion is not immediately permitted by law in your account, we will communicate and explain to you in a timely manner. In addition, some information may not be immediately deleted due to legal requirements or business archiving needs, but we will impose strict access restrictions and anonymize such information to ensure that the deletion operation complies with local legal requirements.
6. Policy Updates
We may update this privacy policy due to changes in laws and regulations, business development needs, or other reasons. During the policy update process, we ensure that the updated content complies with the latest legal requirements and will promptly notify you of major policy changes through prominent notifications within the App. At the same time, we will update the version date of this privacy policy. It is recommended that you regularly review this privacy policy to understand the latest changes in how we handle your personal information. After the policy is updated, if you continue to use the App, it means that you agree to be bound by the updated privacy policy, and the updated policy also strictly complies with local laws and regulations.
7. Contact Us
If you have any questions, comments, or suggestions regarding this privacy policy or our privacy practices, or if you believe that our personal information processing activities may violate laws and regulations, please contact us using the following methods:
Email: support@iqtrade.me
We will assign dedicated personnel to handle your inquiries and feedback. In strict accordance with relevant laws and regulations, we will do our best to provide you with a satisfactory response and solution within a reasonable time to protect your legitimate rights and interests.
I&Q Financial LLC