Privacy policy
Privacy policy
Last modified: 2025-09-04
Contact: friends(at)artisanone.net
This Privacy Policy (“Policy”) describes how we collect, use, process, and disclose personal data and other information when you use the Invoify mobile application or website (together, “Service”).
“Personal Data” means information relating to an identified or identifiable natural person, as defined by applicable data protection laws. By using the Service, you acknowledge and agree to the practices described in this Policy.
Business and Client Information: When you generate invoices or estimates, you may provide business name, contact person’s name, email address, phone number, and physical address (phone and address are optional).
Documents and Files: Invoices, estimates, or related files and images that you create, upload, or scan using the Service.
Communication Records: If you contact us, we collect your email address and the content of your inquiry.
We do not collect or process account authentication data (such as social login credentials or email OTPs), payment card details, or advertising/marketing profiles.
When you use the Service, we may automatically collect certain technical and usage data, including:
Device and Technical Data: Device model, operating system version, app version, language, time zone, and approximate country/region (IP-based).
Usage and Diagnostics: Feature usage, in-app events, crash logs, error reports, and performance metrics.
This data is used strictly for diagnostics, stability, and product improvement, and is not used for personalized advertising.
We process your Personal Data for the following purposes:
Provide the Service: Enable you to generate and manage invoices, estimates, and related documents.
Improve and Secure the Service: Diagnose crashes, monitor performance, troubleshoot issues, and ensure security.
Communicate with You: Send essential updates, service notices, or policy changes.
Legal Compliance and Safety: Fulfill legal obligations, respond to lawful requests, prevent fraud, and protect users.
We do not sell your Personal Data. We may disclose data only in the following circumstances:
Service Providers: To vendors acting as data processors (e.g., cloud hosting, crash/performance analytics, email delivery providers) who support the operation of the Service. These providers process data solely under our instructions.
Legal and Safety Reasons: If required by law, regulation, or court order, or to protect user safety, prevent fraud, or investigate misuse.
Business Changes: In the event of a merger, acquisition, or restructuring, data may be transferred as part of business assets.
We may use cookies and third-party SDKs for diagnostics and performance analytics only. These technologies help us understand app stability and feature usage.
We do not use these technologies for advertising or personalized tracking.
You may disable certain analytics or diagnostics via your device settings if such controls are available.
Depending on your jurisdiction (including GDPR in the EU/UK, CCPA in California, and other U.S. state privacy laws), you may have the following rights regarding your Personal Data:
Access and receive a copy of your data.
Correct or update inaccurate information.
Request deletion of your data or account.
Restrict or object to certain processing activities.
File a complaint with a relevant supervisory authority.
You can exercise your rights by contacting us at friends@artisanone.net or by using in-app privacy settings (if available). We will respond within the timeframes required by law.
Personal Data is retained only for as long as necessary to provide the Service.
Documents and files you create or upload can be deleted at any time within the app.
Upon account or data deletion requests, we will erase or anonymize your data as soon as technically feasible, except where retention is required for legal, security, or compliance reasons.
Your data may be processed and stored on servers outside your country of residence. Where applicable law requires, we implement appropriate safeguards (such as data protection agreements or Standard Contractual Clauses) to ensure adequate protection of your Personal Data.
We use reasonable technical and organizational measures (including encryption and access controls) to protect Personal Data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is 100% secure. If you believe your data has been compromised, please contact us immediately at friends@artisanone.net.
The Service is not directed to children under 13 years of age (or under 16 in the EEA/UK).
We do not knowingly collect data from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. Please review their privacy policies before providing any personal data.
We may update this Privacy Policy from time to time. Updates will be posted on this page and take effect upon posting. Where legally required, we will notify you of significant changes or request your consent.
If you have any questions, requests, or concerns about this Privacy Policy, please contact us:
📧 friends(at)artisanone.net