Stumbled upon this page while searching for information on artificial intelligence (AI) automation and its impact on businesses. The passage explores the concept of automation and intelligence services that seek to reduce human labour. This is done by targeting areas of production that have been identified as inefficient and in need of improvement, or enhancement of products, services, and experiences offered to customers. If you are doing a comparison of internal processes and considering where to apply AI automation to improve your organization's efficiency, you may want to save this resource for future research.