Privacy Policy for Integrity Mobile Notary and Courier Service of San Patricio County

Effective Date: October 15, 2026
Last Updated: October 15, 2026

1. Introduction

Integrity Mobile Notary and Courier Services (“Integrity,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our mobile application, booking our services, communicating with us, or receiving mobile notary and courier services.

This Privacy Policy explains what information we collect, how we use and protect it, when we share it, and what choices you have concerning your information.

Our business operates in Texas and initially serves customers in San Patricio County and surrounding service areas as offered by the business.

By using our mobile application or services, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

Depending on the services you request and the features you use, we may collect the following categories of information.

A. Personal and Contact Information

We may collect:

• Your name.

• Telephone number.

• Email address.

• Preferred method of communication.

• Information you provide through customer information forms.

B. Appointment and Service Information

When you schedule or receive a service, we may collect:

• Appointment date and time.

• Service type, such as mobile notarization or courier delivery.

• Appointment identification numbers and service records.

• Service addresses and relevant delivery instructions.

• Cancellation, rescheduling, late-arrival, or missed-appointment records.

• Customer communications concerning your appointment.

• Information needed to document completion of a service.

C. Location and Travel Information

When necessary to provide a mobile service, we may process the service address you enter to determine driving distance, service availability, and applicable travel fees.

Travel fees may be calculated using driving distance at the rate disclosed during booking.

We do not intend to publish our private business starting location. Location information is used only as necessary for service-related functions and is not sold to advertisers.

Whether the application collects device location automatically depends on the permissions and features enabled. You can manage device location permissions through your device settings.

D. Payment and Transaction Information

Payments may be processed through third-party payment providers supported by our booking or payment systems.

We may receive transaction references, payment status, amounts charged, receipts, and related records needed to administer your appointment and maintain business records.

We do not intend to collect or store your full payment-card number or card security code in our own customer records. Payment-card information should be entered only through the authorized payment provider's secure payment interface.

Payment information is handled according to the applicable payment provider's privacy policy and security practices.

E. Communication Preferences

We may collect your choices for receiving appointment confirmations, reminders, updates, receipts, and other service-related communications, including text messages, email, or telephone calls.

We use these preferences to communicate with you about your services.

F. Technical and Usage Information

Wix, Google Play, and other technology providers may collect certain technical information when you access the application or related services. Depending on the features enabled, this may include device information, application diagnostics, log information, usage information, and security-related data.

The information collected depends on the services and integrations used. Please consult the applicable provider privacy policies for further details.

3. How We Use Your Information

We may use information we collect to:

• Create and manage customer records.

• Schedule, confirm, change, and administer appointments.

• Provide mobile notary and courier services.

• Determine service availability and calculate applicable travel fees.

• Process payments, refunds, and transaction records.

• Send appointment reminders, service updates, and receipts according to your preferences.

• Maintain service history, delivery records, and proof of service when applicable.

• Administer discounts, promotions, and loyalty benefits.

• Respond to customer questions and service requests.

• Prevent fraud, unauthorized access, and misuse of our services.

• Meet applicable legal, regulatory, accounting, and recordkeeping obligations.

• Maintain and improve the security and functionality of our application.

We use personal information for legitimate business and service-related purposes and do not sell personal information for money.

4. How We Share Information

We do not sell your personal information to third parties for their own advertising purposes.

We may share information when necessary with the following categories of recipients:

A. Service Providers

We may share relevant information with Wix and its applicable mobile application, booking, customer-management, and hosting services to operate our application and manage appointments.

B. Payment Providers

Payment information may be processed by authorized payment providers, such as PayPal or other payment processors enabled for our services. These providers process information under their own terms and privacy policies.

C. Mapping and Technology Providers

If mapping, driving-distance, or travel-fee calculation features are enabled, relevant address or routing information may be processed by the mapping provider used by the application.

D. Service-Related Recipients

When necessary to complete a courier delivery or another requested service, we may share the minimum relevant information with authorized personnel or recipients involved in that service.

E. Legal and Safety Requirements

We may disclose information when required by law, court order, or valid legal process, or when reasonably necessary to protect the rights, safety, property, or security of our customers, business, or others.

F. Business Operations

Information may be transferred as part of a lawful business restructuring or transfer, subject to applicable legal requirements.

Third-party providers may process information under their own privacy policies. We do not control the privacy practices of independent providers.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining customer and transaction records, resolving disputes, preventing fraud, and satisfying applicable legal or accounting requirements.

Retention periods may differ depending on the type of information and the legal requirements applicable to the service.

When information is no longer needed, we take reasonable steps to delete it or dispose of it securely, subject to applicable recordkeeping obligations and legitimate business needs.

6. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Access to customer information should be limited to authorized individuals and service providers who need it for legitimate business purposes.

No electronic transmission, storage system, or application can be guaranteed to be completely secure. We cannot guarantee absolute security, but we work to use appropriate safeguards for the information we handle.

Please do not submit unnecessary sensitive information through general contact forms or messages.

7. Sensitive Information and Notarial Records

Some notary or courier services may require additional information to complete a transaction or document delivery.

Please provide only the information reasonably necessary for the requested service.

Do not submit Social Security numbers, full payment-card numbers, payment-card security codes, or copies of sensitive identity documents through general-purpose application forms unless a specific lawful process requires the information and an appropriate secure method has been provided.

Notarial acts and related records are handled in accordance with applicable Texas law and other legal obligations. Information appearing in documents presented for notarization may be subject to separate legal requirements.

8. Text Messages, Emails, and Telephone Communications

We may use the contact details you provide to send appointment confirmations, reminders, service updates, receipts, and responses to inquiries.

The communication methods used depend on your preferences and the features available in the application.

You may update your communication preferences or contact us to request changes. Opting out of optional communications does not necessarily prevent us from sending essential messages concerning an existing appointment, transaction, legal obligation, or security issue.

Any promotional messages will be handled according to applicable consent and opt-out requirements.

9. Children's Privacy

Our mobile application and services are intended for individuals seeking legitimate notary or courier services and are not directed to children under 18 and the child must be 18 years or older to utilize our services, that is mobile notary and courier services. We check id upon sign up for services through the app and when the courier or notary meets the customer at the location to render services.

We do not knowingly collect personal information online from children under 13 without legally required authorization. If we learn that such information has been collected inappropriately, we will take reasonable steps to address it.

10. Your Privacy Choices and Rights

Depending on applicable law, you may have the right to:

• Request information about personal information we maintain about you.

• Request correction of inaccurate information.

• Request deletion of personal information, subject to legal and legitimate recordkeeping exceptions.

• Update your contact information or communication preferences.

• Withdraw consent where processing is based on consent.

• Manage device permissions, including location permissions, through your device settings.

• Raise a concern about how your information is handled.

To make a privacy request, contact us using the information provided in Section 13.

We may need to verify your identity before responding to a request. Certain records, including records required by law or necessary to complete a transaction, may need to be retained.

11. Third-Party Services and Links

Our application may connect to or rely on third-party services, including Wix, Google Play, payment providers, and mapping services.

These providers may have their own terms, privacy policies, and data-handling practices. We encourage you to review their policies when using their services.

This Privacy Policy applies to information handled by Integrity Mobile Notary and Courier Services as described here. It does not replace the privacy policies of independent third-party providers.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our services, application features, legal obligations, or data practices change.

When changes are made, we will update the “Last Updated” date and make the revised policy available through an appropriate public location.

If a change requires additional notice or consent under applicable law, we will provide that notice or obtain consent as required.

Your continued use of our services after an updated policy becomes effective is subject to applicable law and any required consent.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, contact:

Integrity Mobile Notary and Courier Services
Email: integritymobileservices361@gmail.com
Location: Texas, United States

Please include “Privacy Policy Request” in the subject line of your email so that your inquiry can be identified and handled appropriately.

14. Additional Information for Google Play Users

We aim to describe our application’s data practices accurately and transparently.

The information collected and shared may vary depending on the application features, permissions, and third-party services enabled.

Our Google Play Data safety disclosures and other application disclosures should remain consistent with our actual data collection, processing, and sharing practices.

If our application or its integrations change materially, we will review this Privacy Policy and update it as necessary.

Thank you for choosing Integrity Mobile Notary and Courier Services for your business needs.

End of Privacy Policy