FAQs

Someone in my house has flu-like symptoms. What should I do?

The Queretaro helpline for COVID-19 is 4421015205. You should phone this number if you have any concerns at all. You can also contact Dr America on her e-mail at draamericagarcia@victoriaschool.edu.mx for any questions.

I want my child to start at VICTORIA. Who should I speak with?

Our admissions system has obviously changed a little bit because of the pandemic. You can start by watching our Virtual Tour on our Facebook page (https://www.facebook.com/victoriaschool.mx) to get an idea of what VICTORIA is like. Then you can get in touch with Lety Ochoa at reception 4142733739 and she can arrange a Virtual Day's Trial for you.

When will VICTORIA go back to life as normal?

Unfortunately, we can't give you a definite answer to this question. We would love to be back as soon as possible, but we need the state to be at the Green stage of the traffic light system. As soon as we have permission to be back in school, we will finalise all of our sanitisation and safety procedures and bring the kids back in as soon as possible.

My child is in front of a screen all day! What can I do?

We have kept open our Google Classroom page for 'Wellbeing Week'. Having time away from the screen is hugely important for all of us, and in this page you will find all kinds of fantastic, wholesome activities to relax the mind and provide a welcome distraction from non-stop screen time. Try gardening, yoga, or even cooking with Mr Devlin.

This is too stressful for me. Who can I speak with?

It is completely normal to feel stressed during this period. Fortunately, at VICTORIA, we have a whole host of professionals available to help you through. Please feel free to contact any member of our SEN team:

or indeed any member of staff (full list of e-mails on our main site) will be happy to take the time to talk things over with you.

My child has Cambridge Exams coming up and I am worried that they won't be prepared! What is happening?

If you go to our 'Communications' page, you will find details on how we are ensuring that our exam groups are prepared.