Thank you for shopping with Instashopr. We strive to provide high-quality digital products and excellent customer service. Please read our refund and cancellation policy carefully.
Refunds are only available if the product is defective, corrupted, or if the product fails to meet the description provided on the website.
If you experience technical issues that prevent access to the product, please reach out to our customer support team within 7 days of purchase for assistance.
We do not offer refunds for products once downloaded or accessed, except in cases of significant technical problems or misrepresentation of the product.
To request a refund, please contact our customer support team at helloinstashopr@gmail.com with your order number, a description of the issue, and any relevant screenshots.
Our team will review your request and get back to you within 5 business days.
Refunds will be processed back to the original payment method used at the time of purchase.
Refunds may take 5-10 business days to appear on your bank statement, depending on your payment provider.
If you have not yet downloaded or accessed the product, you can cancel your order within 24 hours for a full refund.
To cancel your order, please contact us at helloinstashopr@gmail.com with your order number and request cancellation.
Once a product is downloaded or accessed, we cannot accept cancellations or issue refunds, as digital products are non-returnable.
However, if you encounter a technical issue, please contact us immediately, and we will assist you in resolving the matter.
Certain digital products such as gift cards, subscriptions, and pre-order items may be non-refundable once purchased, as stated in the product details at checkout.
If you subscribe to a service (e.g., monthly or annual plan), you can cancel your subscription at any time. However, we do not provide refunds for unused portions of the subscription.
If you cancel, your subscription will remain active until the end of the current billing cycle.
We offer 24/7 customer support for all our products. If you encounter any issues with your digital product, please contact us, and we will provide you with a solution.
We reserve the right to refuse a refund request or cancel an order if we suspect fraudulent activity, including unauthorized payments or chargebacks.